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Author Topic: Free First Class Off-Peak Upgrade for August?  (Read 7855 times)
Boppy
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« on: August 06, 2008, 08:57:57 »

Hi,

I see that on the FGW (First Great Western) Special Offers page the Off-Peak Free Upgrade Offer is back - says offer closes 29th August on the web page.

http://www.firstgreatwestern.co.uk/Content.aspx?id=2322

I filled in my details but it says offer expires July 6th on the coupon???  So maybe it's not back after all?

Oh well - if it is then that'd be great.  Relaxing in the First Class carriage after a late day of work - thumbs up to FGW if it is back!   Grin

Anyone else know if this offer is meant to be back?

Boppy.
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Ollie
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« Reply #1 on: August 06, 2008, 15:11:06 »

Leave it with me, will check it out with marketing tomorrow.
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Boppy
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« Reply #2 on: August 06, 2008, 17:08:36 »

Thank you.  I'll cross my fingers...  Smiley
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johoare
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« Reply #3 on: August 06, 2008, 23:41:25 »

Me too. I'm missing the first class upgrade...
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Ollie
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« Reply #4 on: August 07, 2008, 14:38:26 »

The new voucher should be up now, if not use the old one, from what marketing told me, this has been a rushed offer ordered by Andrew Haines. If you get a problem with a train manager not knowing about it he's best contacting line manager Smiley

Hope this helps.
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Boppy
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« Reply #5 on: August 07, 2008, 15:00:46 »

Great!

Just printed out the voucher - now says valid till 29th August!

Thanks very much for your help!   Grin

Boppy.
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johoare
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« Reply #6 on: August 07, 2008, 17:03:55 »

Wow, great, another free first class upgrade.. It's a pity I didn't know about it last night when I travelled out of the rush hour.. Maybe FGW (First Great Western) should publicise it more?
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Ollie
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« Reply #7 on: August 07, 2008, 20:20:04 »

johoare as mentioned, it was rushed, only sorted in literally last couple days.
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johoare
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« Reply #8 on: August 07, 2008, 23:14:09 »

johoare as mentioned, it was rushed, only sorted in literally last couple days.

Thanks Ollie. Having printed out the voucher at work today, and having taken advantage of it on my journey home tonight (not that anyone checked tickets!!).. I got home to a letter from FGW (First Great Western) telling me all about it... It does appear it is week days (off peak) only though.. Not weekends too like last time..I assume this is correct?

Also, do we know why it was rushed in?
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Ollie
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« Reply #9 on: August 08, 2008, 05:15:11 »

It was rushed in because from what I was told Andrew Haines told Marketing to get the offer out there =]
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Phil
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« Reply #10 on: August 08, 2008, 07:15:41 »

I bet he was well impressed when he read a customer querying on here why coupons still featured the old expiry date then
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Ollie
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« Reply #11 on: August 08, 2008, 16:51:13 »

A staff brief that was received just today stated that due to the quick issue of this offer, some people may have the old voucher.
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johoare
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« Reply #12 on: August 09, 2008, 09:50:39 »

Is there any reason they are not extending it to weekends too this time?

I'm off up to London tomorrow but will be taking the car since I can park for free as it's Sunday.. If however I was able to sit in first class I'd definitely have taken the train
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Ollie
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« Reply #13 on: August 09, 2008, 12:12:57 »

I would assume it's possibly related to season ticket offer that already runs at weekends.
But I don't know the actual reason.
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argg
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« Reply #14 on: August 29, 2008, 13:59:10 »

Didn't spot this one until today (D'oh!)

What are the chances of it being extended further?
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