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Great Western Coffee Shop > All across the Great Western territory > Fare's Fair > Complimentary tickets offer for Gold Card renewal?
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Author Topic: Complimentary tickets offer for Gold Card renewal?  (Read 8470 times)
ChippyAft
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« on: March 01, 2011, 21:09:48 »
Hi all -
My annual season between Maidenhead and Paddington is due for renewal in two weeks (March 14th). Last year, FGW▸ (First Great Western) mailed me details of an offer of some complimentary weekend tickets if I renewed.

I haven't received any details of a similar offer this year. Was it a one time deal only, or is this a regular offer?

cheers
Chippy
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JayMac
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« Reply #1 on: March 01, 2011, 21:19:48 »
Hopefully someone will be a long with an answer shortly. Unfortunately I know not, and haven't found any info online.

In the meantime ChippyAft, may I extend a warm welcome to the Coffee Shop Forum.  Wink
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inspector_blakey
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« Reply #2 on: March 01, 2011, 22:01:49 »
I would guess that it was a one-off last year, if it's not being advertised online and FGW▸ (First Great Western) haven't contacted season-ticket holders. Were the freebies linked to poor performance during the validity of the previous season ticket?
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old original
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« Reply #3 on: March 01, 2011, 22:28:56 »
I think it's just an occasional promo that comes around now and again like club 55. As long as your details are on the database when they mail out details, you get to know about it
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ChippyAft
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« Reply #4 on: March 01, 2011, 22:37:35 »
Thanks for the replies - I guess not this year then.

I don't think it was a performance related offer - if memory serves, I didn't get a discount on last year's renewal...

Chippy
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brizzlechris
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« Reply #5 on: March 01, 2011, 22:42:27 »
I got something in the post a few weeks back offering the 6 weekend return complimentary tickets on renewal of my annual season ticket, which I renewed today.
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Ollie
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« Reply #6 on: March 01, 2011, 23:04:36 »
To my knowledge it's an ongoing thing, bare in mind that if you renewed your season at a non FGW▸ (First Great Western) station then you wouldn't get a letter as FGW won't know you have renewed - which would also mean you don't get tickets, speak to customer services they the ones that were dealing with it iirc..
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ChrisB
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« Reply #7 on: March 02, 2011, 13:38:30 »
I'm advisedby FGW▸ (First Great Western) that these are still offered on renewal at an FGW station for travel on FGW routes.
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Ollie
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« Reply #8 on: March 02, 2011, 23:14:54 »
Quote from: ChrisB on March 02, 2011, 13:38:30
I'm advisedby FGW▸ (First Great Western) that these are still offered on renewal at an FGW station for travel on FGW routes.
To clarify that.

You get them if you renew your ticket at an FGW station for an FGW route.
BUT
It is not the station that gives them to you. You will get them in the post.
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grahame
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« Reply #9 on: March 03, 2011, 13:00:12 »
Quote from: Ollie on March 02, 2011, 23:14:54
You get them if you renew your ticket at an FGW▸ (First Great Western) station for an FGW route.
BUT
It is not the station that gives them to you. You will get them in the post.

Going back to the original poster's question / journey - Maidenhead to Paddington - would I be right in adding that he'll get a nice letter in the post if he renews at the Maidenhead end, but not if he renews at Paddington, as that station is run by Network Rail?
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ChrisB
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« Reply #10 on: March 03, 2011, 13:02:33 »
Correct, I think!
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Brucey
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« Reply #11 on: March 03, 2011, 13:03:50 »
But isn't the ticket office operated by FGW▸ (First Great Western) at PAD» (Paddington (London) - next trains)?
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ChrisB
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« Reply #12 on: March 03, 2011, 13:04:20 »
good point!
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kazbear
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« Reply #13 on: March 03, 2011, 15:27:51 »
Ticket office is FGW▸ (First Great Western).
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Ollie
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« Reply #14 on: March 04, 2011, 01:25:22 »
Yeah sorry I'll clarify my own point, by FGW▸ (First Great Western) Station I mean a station in which FGW staffs the ticket office, so yeah Paddington can be classed as an FGW station in that respect.
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