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Great Western Coffee Shop > Journey by Journey > London to Reading (Data Manager: Ollie) > Booking Office Closures Jumping on the Bandwagon
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Author Topic: Booking Office Closures Jumping on the Bandwagon  (Read 5831 times)
eightf48544
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« on: September 08, 2011, 09:38:10 »
It seems that local papers are picking up on the Macnaulty Report's recommendations
 
Burnham Edition of Maidenhead Advertiser front page is closure of Burnham and Taplow booking offices.

I wonder if he factored in the lost revenue by ticketless travel against the cost of extra on train and RPI▸ (Revenue Protection Inspector, or Retail Price Index, depending on context) staff. Can't see where the savings are coming from.
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ChrisB
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« Reply #1 on: September 08, 2011, 10:34:13 »
The TOCs▸ (Train Operating Company) are also lobbying against all but the smallest stations....it's being stirred by the TSSA» (Transport Salaried Staffs' Association - about) union trying to stir things up for their members
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« Reply #2 on: September 08, 2011, 11:13:10 »
Quote from: eightf48544 on September 08, 2011, 09:38:10
It seems that local papers are picking up on the Macnaulty Report's recommendations
 
Burnham Edition of Maidenhead Advertiser front page is closure of Burnham and Taplow booking offices.

I wonder if he factored in the lost revenue by ticketless travel against the cost of extra on train and RPI▸ (Revenue Protection Inspector, or Retail Price Index, depending on context) staff. Can't see where the savings are coming from.
The Maidenhead version of the Tizer is saying Furze Platt, Cookham and Bourne End are at risk of closing, wonder if our local MP▸ (Member of Parliament, or Mile Post (a method of measuring the railway in miles and chains from a starting point - usually London), depending on context) will champion the keeping them open like she did with sub Post Office when her party was in opposition.
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ChrisB
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« Reply #3 on: September 08, 2011, 11:25:30 »
It's all group F and most of Group E ticket offices.
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Btline
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« Reply #4 on: September 08, 2011, 12:06:17 »
Isn't this just a list of recommendations? Not a definite list. I think ATW▸ (Arriva Trains Wales (former Train Operating Company)) have stated that they won't close any.

TBH▸ ('to be honest'), with the growth of online ticket sales, plus smart cards, the days of a ticket office will soon be over. The main loss will be for "booking ahead" and travel planning - but I do all that online now anyway...

All staff should be retained to ensure ticket gates are manned for longer, and for more ticket gates to be set up. (manual barriers are a waste of time and should be axed - these staff should be redeployed to gates too)
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Andrew1939 from West Oxon
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« Reply #5 on: September 08, 2011, 15:15:04 »
If they are to rely on TVMs▸ (Ticket Vending Machine) then I can see trouble coming. I was at Hanborough on Tuesday waiting for the arrival of the evening stopper and decided to check whether Hanborough's TVM had been adapted to enable ticket collection facilities as is the case with the Charlbury TVM. I stood there for about 5 minutes tapping the screen, softly, hard, middle, side, top and bottom but would that screen recognise that I wanted to use it - No. However the stopper was a little late that evening and I wnt back to the machine some minutes later after I had checked the CIS▸ (Customer Information System) screen and tapped the screen and lo and behold it responded immediately. Why? Incidentally, the machine does still not seem to have been adapted to enable you to collect internet purchased tickets months after I reported this inadequate FGW▸ (First Great Western) service.
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Chris from Nailsea
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« Reply #6 on: September 08, 2011, 16:34:34 »
Quote from: Btline on September 08, 2011, 12:06:17
I think ATW▸ (Arriva Trains Wales (former Train Operating Company)) have stated that they won't close any.

Yes, they have: see http://www.firstgreatwestern.info/coffeeshop/index.php?topic=9448.msg97670#msg97670  Wink
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William Huskisson MP▸ (Member of Parliament, or Mile Post (a method of measuring the railway in miles and chains from a starting point - usually London), depending on context) was the first person to be killed by a train while crossing the tracks, in 1830.  Many more have died in the same way since then.  Don't take a chance: Stop, Look, Listen.

"Level crossings are safe, unless they are used in an unsafe manner."  Discuss.
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« Reply #7 on: September 08, 2011, 16:49:07 »
Quote from: chris from nailsea on September 08, 2011, 16:34:34
Quote from: Btline on September 08, 2011, 12:06:17
I think ATW▸ (Arriva Trains Wales (former Train Operating Company)) have stated that they won't close any.

Yes, they have: see http://www.firstgreatwestern.info/coffeeshop/index.php?topic=9448.msg97670#msg97670  Wink

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Sorry - I have 2 excuses:
*I don't check the South Wales boarss - I'm hardly ever there (and even less so on a train).
*I was on the new Chiltern Mainline on the 5th - so was buzzing. Tongue Roll Eyes
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