The new Minister for Transport is a former English teacher. Is it right for her to invest the department's resources into clearer and better use of English, or should she use those resources more directly to address transport issues?
Clearly a question of great interest, judging by the fact that we've got a FPH rate of 0.75 on this topic. And - let's face it, we're quick to point out (and chuckle at) poor use of English here - some of us more than others.
Communications should be clear, accurate, not too long, and in language that the target audience can easily understand. Not sure it should take five pages to say that. And not sure if the cost of the exercise would have been better spent on something else; it's very hard to even guess if this will result in a communication improvement that makes the ministry significantly more efficient, or if it won't make any difference.
P.S. - I'm being naughty - "FPH" - Followups Per Hour". I just coined the term
