Here's the letter from
ATOC» which I received following a letter of complaint as mirrored in this
Thank you for your email regarding Ranger and Rover tickets.
Your email has raised some interesting and valid points , If you look at
www.nationalrail.co.uk and search for some of the journeys you have mentioned in your email you will see that the appropriate ranger or rover ticket is offered for some but not all of these journeys. Work continues throughout the industry to ensure that the selling of tickets both at the ticket office and online is as accurate as possible, with regard to ranger and rover tickets this involves a significant amount of work due to the journey combinations these tickets allow.
I have forwarded your email to the Head of Fares and Retailing and he is taking currently looking at this issue with our members.
Kind regards,
Katie Evans
ATOC Customer Relations