Bought a Ticket - Unable to reach destination due to scheduled trains

[whole diary]

[thetrout]

Not a rant, purely for future reference.

Last Week I needed to get from Bath Spa - Parson Street in the evening at very short notice. (Friend got into a bit of a domestic and needed some TLC^▸ (three letter code, or tender loving care, depending on context )).

I purchased a ticket to Parson Street without even thinking about the connection at BRI^» (Bristol Temple Meads - next trains) as I only had about 5 minutes to get to the train. Foolishly, me thinking that as it was Bristol, there would be a connection... WRONG!

So by the time I arrived at BRI the Gateline was wide open and the ticket office was shut. So a little out of pocket I resorted to the Bus which took me almost right outside Parson Street Station (The Bristol Flyer A1 Service). To be fair, I used my Bus Pass so wasn't out of pocket in the sense I had to pay a bus fare on top of a train ticket to a station I couldn't get to till the AM.

But under such circumstances, If I took the ticket to the station the following morning, would I be elidgable for the difference to be refunded or would I have had the generic "Tough s**t you should've checked/planned your travel a bit better" (As above, wasn't an option here).

In this case we're talking about a few pence so not too fussed. But purely for future reference as it's not the first time i've done that and won't be the last...

[IndustryInsider]

I'd imagine that unless you'd asked for time of the trains and been given wrong information then it would be your fault.  The clerk isn't obliged to make sure there is a train available (and wouldn't know by memory in the case of most of the obscure destinations), although I'm sure if they did realise they'd tell you.