Season tickets and Coronavirus / work-from-home plans

[whole diary]

[Sixty3Closure]

....
Also I assumed that the refund would be for the period of time when we are in lockdown, not for the remaining time on the card?
....

This is why it may not make financial sense to cancel your season ticket.

[Phantom]

Very true
Sadly the longer I am working from home the less benefit my season ticket is becoming

I am intrigued because there was this great advertising campaign for people to go paperless yet there is no mention of paperless tickets anywhere in relation to season ticket refunds

[Surrey 455]

Very true
Sadly the longer I am working from home the less benefit my season ticket is becoming

I am intrigued because there was this great advertising campaign for people to go paperless yet there is no mention of paperless tickets anywhere in relation to season ticket refunds

Try this link - https://www.gwr.com/help-and-support/refunds-and-compensation/season-ticket-refunds

This is the section you want.

How to apply
All refunds are subject to a £10 administration fee.

To claim for a refund, fill out the form here.

On that next page:

If you have an eticket, Smartcard ticket or a print at home ticket please select no from the drop down below.

[Phantom]

Thank you so much

[Sixty3Closure]

https://www.moneysavingexpert.com/news/2020/04/train-firms-to-allow-all-passengers-to-claim-ticket-refunds-remo/?utm_source=MSE_Newsletter&utm_medium=email&utm_term=14-Apr-20-50602162-1985&utm_campaign=nt-hiya&utm_content=34

Confirmation that you no longer need to visit the ticket office you bought your ticket to claim a refund for Season tickets.