Train GraphicClick on the map to explore geographics
 
I need help
FAQ
Emergency
About .
 No recent travel & transport from BBC stories as at 18:15 01 May 2025
Read about the forum [here].
Register [here] - it's free.
What do I gain from registering? [here]		 05/05/25 - Walk to Pilning
10/05/25 - BRTA Westbury
10/05/25 - Model Railway Show, Calne
13/05/25 - Melksham TUG / AGM

On this day
1st May (1928)
Inauguaral non stop "Flying Scotsman" London to Edinburgh (link)
Train RunningCancelled
16:59 Gatwick Airport to Reading
17:50 Gloucester to Salisbury
17:57 Reading to Basingstoke
18:17 Basingstoke to Reading
18:23 Par to Newquay
18:29 Warminster to Bristol Temple Meads
18:32 Reading to Basingstoke
18:37 Basingstoke to Reading
18:54 Reading to Gatwick Airport
19:05 Reading to Basingstoke
19:07 Basingstoke to Reading
19:22 Newquay to Par
19:25 Reading to Basingstoke
20:11 Salisbury to Bristol Temple Meads
20:29 Gatwick Airport to Reading
Short Run
16:30 London Paddington to Taunton
17:29 Gatwick Airport to Reading
17:30 London Paddington to Taunton
18:10 Taunton to Cardiff Central
Delayed
14:20 Carmarthen to London Paddington
16:18 London Paddington to Carmarthen
16:22 Swansea to London Paddington
16:32 London Paddington to Cheltenham Spa
17:00 London Paddington to Bristol Temple Meads
17:53 Basingstoke to Reading
•
PollsOpen and recent polls
Open to 08/05 09:07 Steam Excursion - or diesel excursion with a featured steam section?
Open to 07/05 09:27 Should train, bus and coach operators be required to accept cash
•
Abbreviation pageAcronymns and abbreviations
•
Stn ComparatorStation Comparator
•
Rail newsNews Now - live rail news feed
•
Train companiesSelect from:
GWR
SWR
XC
Chiltern
TfL
TfW
WMR
Southern
• Site Style 1 2 3 4
Next departures • Bristol Temple Meads • Bath Spa • Chippenham • Swindon • Didcot Parkway • Reading • London Paddington • Melksham
Exeter St Davids • Taunton • Westbury • Trowbridge • Bristol Parkway • Cardiff Central • Oxford • Cheltenham Spa • Birmingham New Street
May 01, 2025, 18:27:08 *
Welcome, Guest. Please login or register.

Login with username, password and session length
Forgotten your username or password? - get a reminder
Most recently liked subjects
[143] Steam excursion - except there's much more diesel than steam!
[89] Brighton Belle - merged topics
[77] Cash payments for transport services
[75] "Save the Last Remaining British Rail Hovercraft from Destruct...
[56] Station Jim’s whereabouts
[36] May Timetable Change
 
News: A forum for passengers ... with input from rail professionals welcomed too
 
   Home   Help Search Calendar Login Register  
Great Western Coffee Shop > All across the Great Western territory > Fare's Fair > Gatwick Express Booking Confirmation - Not Received!
Pages: [1]
« previous next »
  Print  
Author Topic: Gatwick Express Booking Confirmation - Not Received!  (Read 5262 times)
thetrout
Hero Member
*****
Posts: 2612



View Profile
« on: October 30, 2011, 23:43:21 »
Good Evening All! Grin

I recently stumbled across this excellent offer from Gatwick Express: - http://www.gatwickexpress.com/en/offers/free-gatwick-airport-lounge/

Unfortunately, thetrout is due to fly ( Angry ) to Spain on Wednesday from Gatwick! As the delights of possible travel on a Class 442, The fact that I would have gone to the No1 Lounge anyway and also that railcard discounts are accepted in the promotion. I decided it was worth doing Grin

In the Terms and Conditions of the offer, it says you need to print out the booking confirmation which was sent to your e-mail address to gain entry to the lounge.

Here lies the problem Sad I haven't received that e-mail! I've checked in my spam filter/junk inbox and I've received e-mails before and after booking so i'm 99% sure it's not a server issue! (I run my own Exchange e-mail servers).

Can anyone suggest what I can do?

Thanks Grin

** Edit ** - Note to the Mods, I've just realised that this might be better off in Smoke and Mirrors... Please move the thread if necessary! Ta, TT Grin **
Logged
Grin Grin Grin Grin
inspector_blakey
Hero Member
*****
Posts: 3574



View Profile
« Reply #1 on: October 31, 2011, 00:18:28 »
Any help...?

http://www.gatwickexpress.com/en/contact-us/faqs/bookings/#q3
Logged
Brucey
Global Moderator
Hero Member
*****
Posts: 2259


View Profile WWW
« Reply #2 on: October 31, 2011, 11:10:22 »
Login to the Southern Mixing Deck website using your Gatwick Express username and password (https://tickets.southernrailway.com/sn/en/account/Login.aspx) and you should be able to print off another confirmation by going to Full Details in the booking history section.
Logged
thetrout
Hero Member
*****
Posts: 2612



View Profile
« Reply #3 on: October 31, 2011, 20:32:59 »
Gents... I owe you! Much Thanks Grin Grin
Logged
Grin Grin Grin Grin
Do you have something you would like to add to this thread, or would you like to raise a new question at the Coffee Shop? Please [register] (it is free) if you have not done so before, or login (at the top of this page) if you already have an account - we would love to read what you have to say!

You can find out more about how this forum works [here] - that will link you to a copy of the forum agreement that you can read before you join, and tell you very much more about how we operate. We are an independent forum, provided and run by customers of Great Western Railway, for customers of Great Western Railway and we welcome railway professionals as members too, in either a personal or official capacity. Views expressed in posts are not necessarily the views of the operators of the forum.

As well as posting messages onto existing threads, and starting new subjects, members can communicate with each other through personal messages if they wish. And once members have made a certain number of posts, they will automatically be admitted to the "frequent posters club", where subjects not-for-public-domain are discussed; anything from the occasional rant to meetups we may be having ...

 
Pages: [1]
  Print  
« previous next »
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.2 | SMF © 2006-2007, Simple Machines LLC Valid XHTML 1.0! Valid CSS!
This forum is provided by customers of Great Western Railway (formerly First Great Western), and the views expressed are those of the individual posters concerned. Visit www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site if you feel that the content provided by one of our posters contravenes our posting rules via admin@railcustomer.info. Full legal statement (here).

Jump to top of page • Jump to Forum Home Page