Here we are over a year on - what effect industrial action on your rail use?

[whole diary]

[LiskeardRich]

I’m simply not booking anywhere near as much rail travel. Mileage on my car has gone up by around double this last 12 months. I’ve also used national express when suitable. I’d never used them until 2022.
When I have traveled by train it’s been an unpleasant experience. Cancellations, overcrowding.
Over 75% of my journeys have qualified for delay repay. Over 50% of those delay repays have been 100%.

Highlighting the OP^▸ (Original Poster / topic starter, or Off Peak, depending on context), it would be interesting to note how much of this is a direct result of the industrial action and how much is due to the general malaise the railway is suffering from .

I suspect morale is low all round as a workplace due to the ongoing disputes, which causes a knock on effect all round. Whenever I’ve worked somewhere with low moral I’ve found people don’t give 100%, or go above and beyond whether subconsciously or deliberate I couldn’t say.

This doesn’t apply to all staff but a considerable proportion. A few months I had an issue with some collect from TVM^▸ (Ticket Vending Machine) tickets not printing every coupon. Station staff told me to phone web support. Web support tried to talk the ticket office staff through how to rectify and reprint, and they refused to follow web support instructions as it wasn’t their job. Web support gave very clear simple instructions that even I could have followed with no knowledge of their systems.

Web support ended up supplying me an email with authority to travel without the full set of  ticket coupons.

[Sixty3Closure]

I managed to miss the survey but would have gone for 'temporarily stopped travelling'.

I'm meant to travel from West Wales to various parts of the country a couple of times a month but I've given up. Apart from the knock-on effect of the day before and after the strike there also seem to be various local disputes/over time bans etc that mean reduced services. Services out of London Paddington which is probably my most frequent destination seem to be back to the good old days of infrastructure issues.

There also seems to be a lot less advance tickets and while work pays most of my travel costs I'm not convinced some tickets represent value for money so might as well use Teams or Zoom.