2025 - Service update and amendment log, Swindon <-> Westbury

[whole diary]

[TaplowGreen]

14:22 Frome to Swindon due 15:34
14:22 Frome to Swindon due 15:34 will be terminated at Westbury.
It will no longer call at Trowbridge, Melksham, Chippenham and Swindon.
This is due to a shortage of train crew.

15:44 Swindon to Frome due 16:38
15:44 Swindon to Frome due 16:38 will be cancelled.
This is due to a shortage of train crew.

16:43 Frome to Swindon due 17:34
16:43 Frome to Swindon due 17:34 will be started from Westbury.
It will no longer call at Frome.
This is due to a shortage of train crew.

[bobm]

and some additional information.

14:22 Frome to Swindon due 15:34

We're sorry for the disruption to your journey.
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Taxis have been arranged leaving Westbury at 14:47 calling at Trowbridge (14:59), Melksham (15:12) and Chippenham (15:29 arrival). Change at Chippenham for Swindon. The taxi company is Bath Taxis.
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Road transport pick up/drop off points can be found on the information poster at stations or online at nre.co.uk/stations

If you arrive at your destination 15 or more minutes late because your GWR^▸ (Great Western Railway) train was delayed or cancelled, you can claim Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay

[TaplowGreen]

17:50 Gloucester to Salisbury due 20:06
17:50 Gloucester to Salisbury due 20:06 was terminated at Westbury.
It will no longer call at Dilton Marsh, Warminster and Salisbury.
This is due to train crew being delayed by service disruption.

[grahame]

05:11 Gloucester to Southampton Central due 08:09

Facilities on the 05:11 Gloucester to Southampton Central due 08:09.
Toilet facilities are not available. Disabled toilet facilities are not available.

[grahame]

Only 2 trains in GWR^▸ (Great Western Railway) area cancelled through lack of crew ... guess where

12:17 Westbury to Swindon due 12:59
13:14 Swindon to Westbury due 13:57

13:14 Swindon to Westbury due 13:57 will be cancelled.
This is due to a shortage of train crew.

[RA]

Only 2 trains in GWR^▸ (Great Western Railway) area cancelled through lack of crew ... guess where

12:17 Westbury to Swindon due 12:59
13:14 Swindon to Westbury due 13:57

13:14 Swindon to Westbury due 13:57 will be cancelled.
This is due to a shortage of train crew.

Cancelled as the guard for those services is booked to arrive at Westbury on the 1C77 10:35 Paddington to Exeter St Davids service which is currently being diverted via Swindon. Not the first time that problems or delays with 1C77 see the Swindon services cancelled.

For the record, the points failure at Westbury yesterday caused the cancellation of the 2M28 15:15 Swindon to Westbury and 2M21 16:23 Westbury to Swindon services. The unit stayed in the bay platform at Swindon and became the 17:35 departure to Westbury.

[grahame]

Only 2 trains in GWR^▸ (Great Western Railway) area cancelled through lack of crew ... guess where

12:17 Westbury to Swindon due 12:59
13:14 Swindon to Westbury due 13:57

13:14 Swindon to Westbury due 13:57 will be cancelled.
This is due to a shortage of train crew.

Cancelled as the guard for those services is booked to arrive at Westbury on the 1C77 10:35 Paddington to Exeter St Davids service which is currently being diverted via Swindon. Not the first time that problems or delays with 1C77 see the Swindon services cancelled.

It's in "Oh no - not AGAIN" territory ...  known as being a risky train. I will look at putting some numbers on it some time.

For the record, the points failure at Westbury yesterday caused the cancellation of the 2M28 15:15 Swindon to Westbury and 2M21 16:23 Westbury to Swindon services. The unit stayed in the bay platform at Swindon and became the 17:35 departure to Westbury.

[grahame]

It's in "Oh no - not AGAIN" territory ...  known as being a risky train. I will look at putting some numbers on it some time.

This train has run 89 times in the last six months, in which there have been 130 weekdays.  28 of those days it was cancelled because of planned engineering, 2 because it was Christmas / Boxing Day.   So 100 "should" have run. 11% cancellation rate - a very high percentage for a weekday.

[grahame]

It's in "Oh no - not AGAIN" territory ...  known as being a risky train. I will look at putting some numbers on it some time.

This train has run 89 times in the last six months, in which there have been 130 weekdays.  28 of those days it was cancelled because of planned engineering, 2 because it was Christmas / Boxing Day.   So 100 "should" have run. 11% cancellation rate - a very high percentage for a weekday.

Here's the proof, and comparison to other services:



Because of the very thin service, any cancellation is serious.

[grahame]

Hold it!

06:35 Salisbury to Worcester Foregate Street due 09:47

Facilities on the 06:35 Salisbury to Worcester Foregate Street due 09:47.
Toilet facilities are not available. Disabled toilet facilities are not available.

Opportunities if the train is running to time, you have ...
1 minute (no chance!) at Westbury
7 minutes at Swindon (*)
9 minutes at Gloucester (*)
17 minutes at Worcester Shrub Hill
* - Train calls at platform away from station building

[TaplowGreen]

17:50 Gloucester to Salisbury due 20:06
17:50 Gloucester to Salisbury due 20:06 will be cancelled.
This is due to a fault on this train

[grahame]

17:50 Gloucester to Salisbury due 20:06
17:50 Gloucester to Salisbury due 20:06 will be cancelled.
This is due to a fault on this train

At least they've given is two hour's notice this time rather than cancelling it at 18:08 as they did on Easter Monday.   One of those "don't ask" days.

Interesting that it's the 17:50 to Salisbury that's cancelled rather than the 18:10 to Westbury, on a service with a far more frequent service where a gap might be less missed.

[bobm]

Hold it!

06:35 Salisbury to Worcester Foregate Street due 09:47

Facilities on the 06:35 Salisbury to Worcester Foregate Street due 09:47.
Toilet facilities are not available. Disabled toilet facilities are not available.

Opportunities if the train is running to time, you have ...
1 minute (no chance!) at Westbury
7 minutes at Swindon (*)
9 minutes at Gloucester (*)
17 minutes at Worcester Shrub Hill
* - Train calls at platform away from station building

Agreed at Swindon but the toilets are on the same island platform and I reckon, even at the speed I walk, you could get to the lavatory and back in the time allowed.

[grahame]

08:45 Swindon to Westbury due 09:26

08:45 Swindon to Westbury due 09:26 will be diverted between Chippenham and Trowbridge.
It will no longer call at Melksham.
It will be delayed due to the diversion and is expected to be 7 minutes late.
This is due to a broken down train.

Further Information

If you arrive at your destination 15 or more minutes late because your GWR^▸ (Great Western Railway) train was delayed or cancelled, you can claim Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay

Last Updated:02/05/2025 08:38

No suggested alternative ... late notice cancellation.  There may be operational reasons but it's the very late changes without an (it could be automatic) passenger-focused advise line are highly damaging to customer morale.

[grahame]

Has 6A16 (Whatley Quarry to Oxford) sat down?