2025 - Service update and amendment log, Swindon <-> Westbury

[whole diary]

[TaplowGreen]

14:18 Westbury to Swindon due 15:00
14:18 Westbury to Swindon due 15:00 will be cancelled.
This is due to a shortage of train crew

15:15 Swindon to Westbury due 15:59
15:15 Swindon to Westbury due 15:59 will be cancelled.
This is due to a shortage of train crew

16:23 Westbury to Swindon due 17:06
16:23 Westbury to Swindon due 17:06 will be cancelled.
This is due to a shortage of train crew.

17:35 Swindon to Westbury due 18:19
17:35 Swindon to Westbury due 18:19 will be cancelled.
This is due to a shortage of train crew.

17:50 Gloucester to Salisbury due 20:06
17:50 Gloucester to Salisbury due 20:06 will be terminated at Swindon.
It will no longer call at Chippenham, Melksham, Trowbridge, Westbury, Dilton Marsh, Warminster and Salisbury.
This is due to a shortage of train crew.

[grahame]

Depressing ... and it feels it's getting even worse again.

Gap at Melksham ...
12:32 to 18:53 northbound
13:39 to 20:38 southbound
... and that's for a town of around 25,000 where an appropriate service would be running hourly each way; the timetable is thinner (just one every 2 hours) and the sort of thing being offered today has six hour gaps. Sadly, this is not unusual - it's ongoing.   The trains MAY end up being re-instated later but that's cold comfort to people who need to have their days planned. 

Things WILL go wrong occasionally ... but this is an ongoing problem and it is NOT occasional. It's difficult to see anything being done to provide a reliable service ... words are spoken, actions being taken explained and promised and there are even good patches for a while with it running a bit better, but it falls over again. Sad.

[bobm]

The 16:23 from Westbury and the 17:35 from Swindon now re-instated.

However

20:06 Westbury to Cheltenham Spa due 22:06

20:06 Westbury to Cheltenham Spa due 22:06 will be started from Swindon.
It will no longer call at Westbury, Trowbridge, Melksham and Chippenham.
This is due to a shortage of train crew.

[matth1j]

Just looking at options for my usual commute home Bristol-Melksham (on the National Rail website) and of 9 options between 13:00 and 19:25, 4 are currently showing as "This service is cancelled". 2 cancellations are for the Chippenham-Melksham leg, 2 for Trowbridge-Melksham.

[grahame]

Just looking at options for my usual commute home Bristol-Melksham (on the National Rail website) and of 9 options between 13:00 and 19:25, 4 are currently showing as "This service is cancelled". 2 cancellations are for the Chippenham-Melksham leg, 2 for Trowbridge-Melksham.

It is a "joke" ... a humeourless joke ... today. Goodness knows what has been cancelled and what has been re-instated and what ends up running in the end.    It  may feel OK to the folks who run the trains to chop and change during the day depending on staff availability - after all, a driver coming in to work at X O'clock doesn't need to know where he's going to be until a few minutes before.   However, for passengers (customers) rather more planning is needed, especially on services which are infrequent in the first place.  Perhaps more thought should be given to customers and the effect on them of all these "will-it, won't-it" flip-flops.

[grahame]

17:50 Gloucester to Salisbury due 20:06
17:50 Gloucester to Salisbury due 20:06 will be terminated at Swindon.
It will no longer call at Chippenham, Melksham, Trowbridge, Westbury, Dilton Marsh, Warminster and Salisbury.
This is due to a shortage of train crew.

And now cancelled throughout ... no real difference on the TransWilts section where it was cancelled anyway!

17:50 Gloucester to Salisbury due 20:06
17:50 Gloucester to Salisbury due 20:06 will be cancelled.
This is due to a shortage of train crew.

[TaplowGreen]

The 16:23 from Westbury and the 17:35 from Swindon now re-instated.

However

20:06 Westbury to Cheltenham Spa due 22:06

20:06 Westbury to Cheltenham Spa due 22:06 will be started from Swindon.
It will no longer call at Westbury, Trowbridge, Melksham and Chippenham.
This is due to a shortage of train crew.

20:06 Westbury to Swindon due 21:21
An additional bus service has been planned to operate as shown 20:06 Westbury to Swindon due 21:21.

Additional Information
Four people carriers from Bath Taxis. Before getting in any taxi vehicle please check with the driver that they are working on behalf of GWR^▸ (Great Western Railway), the driver should not ask for payment.

[Wizard]

I understand that Gloucester drivers have had Melksham work removed with the change of timetable. Along with Bristol drivers losing Weymouth, it would appear Westbury depot are too thin to cover all the gaps.

[grahame]

I understand that Gloucester drivers have had Melksham work removed with the change of timetable. Along with Bristol drivers losing Weymouth, it would appear Westbury depot are too thin to cover all the gaps.

There are ... times ... I wish I had provided an "amazed" button answer as well as a "like" button. If you have understood correctly (and I have no reason to doubt it) it looks to be rather backward step in terms of providing a reliable service, doesn't it?

Has the new timetable change sorted out the lunchtime problem where a crew arriving off the semi-fast London to Exeter service do a round trip to Swindon ... notorious for being cancelled, turned at Chippenham or delayed if anything goes wrong (does it ever?) between London and Reading,  delaying the Exeter.

[Timmer]

I understand that Gloucester drivers have had Melksham work removed with the change of timetable. Along with Bristol drivers losing Weymouth, it would appear Westbury depot are too thin to cover all the gaps.

Explains why Weymouth trains often end up terminating at Westbury in both directions if Bristol drivers no longer sign the route down to Weymouth. Might be good for operators but not good for passengers.

[ChrisB]

The change only happened last weekend!

[RA]

I understand that Gloucester drivers have had Melksham work removed with the change of timetable. Along with Bristol drivers losing Weymouth, it would appear Westbury depot are too thin to cover all the gaps.

There are ... times ... I wish I had provided an "amazed" button answer as well as a "like" button. If you have understood correctly (and I have no reason to doubt it) it looks to be rather backward step in terms of providing a reliable service, doesn't it?

Has the new timetable change sorted out the lunchtime problem where a crew arriving off the semi-fast London to Exeter service do a round trip to Swindon ... notorious for being cancelled, turned at Chippenham or delayed if anything goes wrong (does it ever?) between London and Reading,  delaying the Exeter.

The lunchtime train is still booked with an Exeter guard who arrives on the London to Exeter service.  The 1623 Westbury to Swindon and 1735 Swindon to Westbury services are now booked to have a driver who travels up from Exeter! I think Westbury have covered it (when possible) every time it has run since the timetable change though.

The evening 1750 Gloucester to Salisbury service is now booked from Swindon for a driver from Reading depot who is then booked to bring back the 2006 Westbury to Cheltenham service as far as Swindon.

[TaplowGreen]

17:50 Gloucester to Salisbury due 20:06
17:50 Gloucester to Salisbury due 20:06 will be cancelled.
This is due to a shortage of train crew.

20:06 Westbury to Cheltenham Spa due 22:06
20:06 Westbury to Cheltenham Spa due 22:06 will be started from Swindon.
It will no longer call at Westbury, Trowbridge, Melksham and Chippenham.
This is due to a shortage of train crew.

[grahame]

The change only happened last weekend!

So as of last night it was 50% of the days since the change that the peak evening train was declared cancelled then re-instated.  Unclever - very unclever.

Let's hope that THIS crew shortage issue (or the way of reporting it in a way that scares the customers away) is shortlived - teething troubles.  Sadly, I am not holding my breath as prior experience of staff shortages is that they go on. And on. And on.

[Wizard]

I understand that Gloucester drivers have had Melksham work removed with the change of timetable. Along with Bristol drivers losing Weymouth, it would appear Westbury depot are too thin to cover all the gaps.

There are ... times ... I wish I had provided an "amazed" button answer as well as a "like" button. If you have understood correctly (and I have no reason to doubt it) it looks to be rather backward step in terms of providing a reliable service, doesn't it?

Has the new timetable change sorted out the lunchtime problem where a crew arriving off the semi-fast London to Exeter service do a round trip to Swindon ... notorious for being cancelled, turned at Chippenham or delayed if anything goes wrong (does it ever?) between London and Reading,  delaying the Exeter.

Almost all depots have lost routes with the May timetable. I guess it works on paper. Believe Oxford are the odd ones out who’ve actually gained a new route.