From a card picked up at a station where I changed trains this morning

I asked the young ladies in
GWR▸ uniform manning a both there if there's an email address these days and one of them told me that GWR isn't contactable by email any more. Must have changed in the last 24 hours

- I emailed
gwr.feedback @ gwr.com first thing yesterday and got an automated response and reference number which suggests the service IS still live.