Cancellations to services between Reading and Gatwick Airport via Guildford
Due to more trains than usual needing repairs at the same time disruption is expected until the end of the day.
Train services between Reading and Gatwick Airport via Guildford and Redhill may be cancelled.
Customer Advice
What has happened?
Some of the trains that operate between Reading and Gatwick Airport have developed faults which means we are not able to use them until repaired. This means some services, in both directions, between Reading and Gatwick Airport will be cancelled.
What are we doing about it?
Our maintenance team are working on the trains to get them back into service as soon as we can.
What are my options?
Option 1: Use the National Rail Enquiries real-time journey planner to check if a journey by rail is currently possible. If you are at a station please check the Live Departure Boards or speak to a member of our station team.
Option 2: Your ticket can be used, at no extra cost, with the following operators, in both directions on these routes:
Elizabeth line services between London Paddington and Farringdon.
Thameslink services between Farringdon and Gatwick Airport.
South Western Railway services between Guildford and Clapham Junction.
Southern services between Clapham Junction and Gatwick Airport.
If you had intended to changing trains at Reading to catch a train towards Gatwick Airport, your ticket will be valid to continue on the train to London Paddington for travel via Farringdon.
Option 3: Replacement transport provided by us such as a buses, coaches or taxis, will not be provided as there are train services running. However, we will continue to monitor the need for this as the situation develops and provide updates here.
Option 4: Travel at a later time. You might want to consider postponing your journey until our service returns to normal.
After all the recent promotion by
GWR▸ of taking the train to Gatwick airport from Reading, this is most unfortunate and highlights the need to get on with procuring new trains to replace the turbos.