RMT to ballot GWR Gateline staff over lone staffing plans - June 2025

[whole diary]

[Chris from Nailsea]

From the Morning Star:

Rail union RMT^▸ (National Union of Rail, Maritime & Transport Workers) announced today that it will be balloting over 300 gateline staff across Great Western Railway (GWR^▸ (Great Western Railway)) for strike action. The ballot, opening on June 17, comes in response to company plans to impose single staffing and extend working hours.

The rail union argues that this will leave staff on ticket barriers isolated, more exposed to abuse and violence, and unable to provide proper ticket enforcement and adequate assistance to passengers. RMT reports that management has attempted to intimidate workers by insisting they will not win the ballot, and that the new working arrangements will go ahead regardless.
 
General secretary Eddie Dempsey said: “Our members are being threatened with unsafe working conditions and told there is nothing they can do about it. GWR is trying to impose single staffing, which will put our members at greater chance of being harmed at work and we cannot allow that. RMT will not accept lone working on stations and Gatelines, and we are prepared to take strike action to stop it.”

A Great Western Railway spokesman said: “These proposals mean more colleagues at seven GWR stations on our network to offer help and support to customers. We’ve got no plans to extend the working hours for gateline colleagues and there is no suggestion of single staffing being imposed. We’ve been speaking to trades unions colleagues about recruiting an additional 30 members of staff at seven locations on our network to help us provide more staff at gatelines for longer. Rather than being imposed, we’ve been clear that minimum staffing levels would be agreed by local station teams, based on risk assessments agreed with trades unions. We’re keen to talk to colleagues and their trades union representatives to find a mutually beneficial solution here that doesn’t involve colleagues losing money through unnecessary industrial action.”

Of note is the apparently obligatory illustrative image, again from Bristol Temple Meads - which would surely be the last railway station to be subject to any proposed 'single staffing' on the ticket barriers?

CfN.

[TaplowGreen]

From the Morning Star:

Rail union RMT^▸ (National Union of Rail, Maritime & Transport Workers) announced today that it will be balloting over 300 gateline staff across Great Western Railway (GWR^▸ (Great Western Railway)) for strike action. The ballot, opening on June 17, comes in response to company plans to impose single staffing and extend working hours.

The rail union argues that this will leave staff on ticket barriers isolated, more exposed to abuse and violence, and unable to provide proper ticket enforcement and adequate assistance to passengers. RMT reports that management has attempted to intimidate workers by insisting they will not win the ballot, and that the new working arrangements will go ahead regardless.
 
General secretary Eddie Dempsey said: “Our members are being threatened with unsafe working conditions and told there is nothing they can do about it. GWR is trying to impose single staffing, which will put our members at greater chance of being harmed at work and we cannot allow that. RMT will not accept lone working on stations and Gatelines, and we are prepared to take strike action to stop it.”

A Great Western Railway spokesman said: “These proposals mean more colleagues at seven GWR stations on our network to offer help and support to customers. We’ve got no plans to extend the working hours for gateline colleagues and there is no suggestion of single staffing being imposed. We’ve been speaking to trades unions colleagues about recruiting an additional 30 members of staff at seven locations on our network to help us provide more staff at gatelines for longer. Rather than being imposed, we’ve been clear that minimum staffing levels would be agreed by local station teams, based on risk assessments agreed with trades unions. We’re keen to talk to colleagues and their trades union representatives to find a mutually beneficial solution here that doesn’t involve colleagues losing money through unnecessary industrial action.”

Of note is the apparently obligatory illustrative image, again from Bristol Temple Meads - which would surely be the last railway station to be subject to any proposed 'single staffing' on the ticket barriers?

CfN.

I wonder if either of the Morning Star's readers noticed?

[ChrisB]

The press release is on the RMT^▸ (National Union of Rail, Maritime & Transport Workers) website.
https://www.rmt.org.uk/news/rmt-to-ballot-gwr-gateline-staff-over-dangerous-lone-staffing/

Anyone car to spill *which* seven stations are referred to?

I presume that the suggestion is to flexstaff away from barriers into the stations as a whole? Or are they suggesting a loss of these staff?