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Author Topic: Would I like to spend £80 for no benefit? Naughty ask!?  (Read 841 times)
grahame
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« on: October 10, 2025, 17:59:39 »

Databases feeding online systems are designed to offer current and appropriate information, or not even to email when there's nothing to do ...

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Dear Mr Ellis,

Your Senior Railcard has expired!

You need to act fast to keep saving 1/3 on rail travel.

Yes, my Senior Railcard has expired.  I now have a disable person's railcard.    Why are you emailing me with what I believe to be incorrect advice, and suggest I spend on a card that's no additional use to me with a threat of loosing discount?
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JayMac
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« Reply #1 on: October 10, 2025, 18:37:01 »

Er, because the Senior Railcard people don't know you now have a Disabled Person's Railcard.

It's my understanding that DSB Railcards are administered seperately from other railcards. They used to have a seperate office in Arbroath, but it now appears their physical address is the same as most other railcards. I'd hazard a guess they are still administered seperately though as DSB Railcards require evidence of entitlement from third party agencies.
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chuffed
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« Reply #2 on: October 15, 2025, 12:01:55 »

One additional benefit of a disabled railcard is 50% off River Roamer fares on the Uboat Thames clippers in London.

A ENCTS (English National Concessionary Travel Scheme. Bus passes for senior/disabled persons) issued outside London or a senior railcard will not be accepted.

I asked this question yesterday


Is a disabled railcard or senior bus pass eligible for the 50% discount on the day hop on/hop off ticket please?



 
Clipper Bot says:

If you have a Disabled Person Railcard, you’re good to go for a 50% discount on all our tickets, including the Hop-on Hop-off ticket.
A Senior Bus Pass isn’t listed as eligible for this discount, so unfortunately, it won’t get you the 50% off.
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CyclingSid
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« Reply #3 on: October 15, 2025, 15:29:11 »

Does the Data Protection Act come in somewhere. I know at least one local council that cannot use the electoral register for other council purposes; e.g. notifying change of bin collections. Might be different interpretations. Also is disability classified as a protected characteristic? Which could be another reason for not sharing.
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ChrisB
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« Reply #4 on: October 15, 2025, 15:33:23 »

One additional benefit of a disabled railcard is 50% off River Roamer fares on the Uboat Thames clippers in London.

How do you add a disabled Persons railcard to your credit/debit card that you'd touch in/out with please? Or do you have to use an Oyster (Smartcard system used by passengers on Transport for London services) card - which I thought TfL» (Transport for London - about) were trying to phase out in favour of touch in/out with payment cards?
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chuffed
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« Reply #5 on: October 15, 2025, 16:31:15 »

Simple answer...at the moment you can't!

how do i add a disabled persons railcard to a credit/debit card used to touch in and touch out on london transport?

From copilot AI


You cannot currently add a Disabled Persons Railcard to a contactless credit or debit card for use on London transport. To receive the discount, you must link your Railcard to an Oyster (Smartcard system used by passengers on Transport for London services) card.



« Last Edit: October 15, 2025, 18:04:47 by chuffed » Logged
grahame
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« Reply #6 on: October 15, 2025, 17:58:20 »

Does the Data Protection Act come in somewhere. I know at least one local council that cannot use the electoral register for other council purposes; e.g. notifying change of bin collections. Might be different interpretations. Also is disability classified as a protected characteristic? Which could be another reason for not sharing.

Both sets of Ts and Cs are "Rail Delivery Group" ones and indeed identical on personal informtion and I have extracted these from links on the same index page.   They do differ elsewhere - on things like a potential need to re-prove your disability on renewal.  Don't ask for that on age but then none of us gets any younger.

Disabled Railcard conditions of use:
Quote
6.3. How we use your Personal Information
When you supply personal information to RDG (Rail Delivery Group, or Reading station, depending on context) we will use it for the following purposes:
We and/or the train companies whose information is provided in the 'Railcard' app may also use your information: (a) for internal market research and analysis purposes; and (b) to carry out survey related activities with you.
We will not share or distribute any of the information you provide to us to unaffiliated third parties, unless required to do so by law.
We will only collect and use your information for the services to be provided and the duration required for the provision of the services.  We may need to retain the information for a reasonable period of time after the end of the services.

Senior Railcard conditions of use:
Quote
6.3. How we use your Personal Information
When you supply personal information to RDG we will use it for the following purposes:
We and/or the train companies whose information is provided in the 'Railcard' app may also use your information: (a) for internal market research and analysis purposes; and (b) to carry out survey related activities with you.
We will not share or distribute any of the information you provide to us to unaffiliated third parties, unless required to do so by law.
We will only collect and use your information for the services to be provided and the duration required for the provision of the services.  We may need to retain the information for a reasonable period of time after the end of the services.
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