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Author Topic: Emergency - Help at the station  (Read 1006 times)
grahame
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« on: February 08, 2026, 12:58:25 »

This page is written to support the "Emergency" link on the top of websites

Emergency update - Help at the station (tuned for Melksham, but mostly pretty general)
* Ask any member of staff or official volunteer if present
* Use the Help point / emergency button
* In an emergency, phone 999 police, fire and rescue, ambulance
* British Transport Police - text 61016 or call 0800 40 50 40
* Network Rail - 24 hour emergency number - 03457 11 41 41
* Great Western Railway - 03457 000 125
* Samaritans - 116 123
* Emergency Duty Service / Wiltshire Council - 0300 456 0100.
+ Emergency with this website - email admin@railcustomer.info

Real time tracking of train services:
* https://tiger.worldline.global/MELKSHM/cisds;graphic=1
* https://www.realtimetrains.co.uk/search/simple/gb-nr:MKM
* https://www.opentraintimes.com/maps/signalling/westbury#T_WSTBRYW
* https://www.opentraintimes.com/maps/signalling/swindon#LINK_3

Railway Station Address (emergency services may ask if you call them):
Melksham Station, Station Approach, Melksham, Wiltshire, SN12 8BN
Latitude 51.38004, Longitude -2.14455
OS▸ (Ordnance Survey) Grid: ST 90036 64564 / What Three Words: sensibly.mend.adjust

Bus contacts
* Faresaver - 01249 444444 (most services)
* Frome Bus - 01373 471474 (Services 14, 16 and x69)
* Swindon’s Bus Company - 01793 428428 (Service x76)

I am tempted to add more to this page but need to avoid making it over complex.  Also I didn't put links to phone numbers in to avoid butt dialing but could be persuaded otherwise. Thoughts welcome.

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Coffee Shop Admin, Chair of Melksham Transport User Group, West Wiltshire Rail User Group Committee and TravelWatch SouthWest Board Member
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