Rail Industry double speak

[whole diary]

[grahame]

George Orwell - 1984 - Rail terms for 2026.   Perhaps it's just my age, but I am sensing that I'm more being lectured at and less being an appreciate partner who helps pay the bills and bring business these days.  We could - if we were so inclined and trusted - help explain some of the very real issues ...

"We are going to make trains more reliable"	"We'll run trains empty, or not at all, rather than in passenger service if their stats are bad"
"We are going to freeze fares"	"We'll cut the numbers of tickets we sell in the lower price brackets"
"We'll reduce fraud"	"We won't refund unused tickets - even fully flexible ones"
"We'll save money"	"We will cut Sunday trains so that we have less crews to pay high weekend rates"
"Catering is available on the train"	"We have a trolley which will reach you just before you get off"
"I have asked our team to look at that"	"We don't have an answer, and you may not hear back"
"We have asked a passenger panel / sample"	"We have ticked the 'consulted' box"
"Can we take that offline?"	"That's an embarrassing question which we would like to forget"