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Great Western Coffee Shop > All across the Great Western territory > Who's who on Western railways > Great Western Railway - Directors and management team (merged posts, ongoing updates)
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Author Topic: Great Western Railway - Directors and management team (merged posts, ongoing updates)  (Read 199420 times)
Timmer
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« Reply #15 on: October 16, 2007, 19:36:36 »
Glenda Lamont is off to the US of A  according to BBC» (British Broadcasting Corporation - home page) Points West this evening. Bet she is well chuffed (no pun intended) with this move, how exciting for her. Get away from all those whinging people who expect a decent train service.

Also one of the boses of First Bristol/Bath buses is on his way out. My, First really are having a jolly good clear out down in these parts, long overdue.
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Ollie
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« Reply #16 on: October 16, 2007, 21:36:44 »
Glenda has left already, she is due to start at First Group America in November.

At the moment FGW▸ (First Great Western) has a temporary Customer Services Director until we get our new one, can't remember the name, but he is currently in the role at South West Trains.
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Tickets Please
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« Reply #17 on: October 16, 2007, 23:14:59 »
James Burt is his name and he isnt a temporary anything. He has been appointed to post full time. He is leaving South West Trains to come and work for FGW▸ (First Great Western). He is currently Operations Director at South West Trains and was previously Customer Services Director for South West Trains.
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Ollie
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« Reply #18 on: October 16, 2007, 23:58:28 »
Where I said temporary I was referring to the person current filling his role until he joins us from SWT▸ (South West Trains).

My bad wording, sorry.
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Timmer
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« Reply #19 on: October 17, 2007, 07:24:01 »
Quote from: ilovetrains on October 16, 2007, 23:14:59
James Burt is his name and he isnt a temporary anything. He has been appointed to post full time. He is leaving South West Trains to come and work for FGW▸ (First Great Western). He is currently Operations Director at South West Trains and was previously Customer Services Director for South West Trains.
Being from SWT▸ (South West Trains) terrority, hopefully he will have plenty of knowledge of the chronic overcrowding problems that is occuring at weekends on the Cardiff-Portsmouth route.

An example which is all too common can be found on Save the Train:
http://www.savethetrain.org.uk/forum/index.php?topic=4442.from1192513287;topicseen#msg8221
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12hoursunday
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« Reply #20 on: October 17, 2007, 11:30:23 »
Mark Hopwood is appointed to the position of Route Director High Speed Services.

As fotr Glenda Lamont she's still about I spoke to her ( only hello mind) last week!
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Lee
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« Reply #21 on: October 19, 2007, 13:47:19 »
Quote from: Timmer on October 16, 2007, 19:36:36
Glenda Lamont is off to the US of A  according to BBC» (British Broadcasting Corporation - home page) Points West this evening. Bet she is well chuffed (no pun intended) with this move, how exciting for her. Get away from all those whinging people who expect a decent train service.

Also one of the boses of First Bristol/Bath buses is on his way out. My, First really are having a jolly good clear out down in these parts, long overdue.

Here is a poem by Economy Klaus , mourning Glenda Lamont's departure (link below.)
http://firstlatewestern.blogspot.com/2007/10/poem-to-celebrate-departure-of-glenda.html

Quote :

"^Stakeholder management and customer service^?
You were about as useful as Peter Purvis"
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Timmer
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« Reply #22 on: October 19, 2007, 17:50:04 »
just what I needed to brighten up my friday afternoon another poem from Economy Klaus. Next summer I think FGW▸ (First Great Western) should hire him to read poems alongside the lady with pink hair. The passengers could do with a laugh.
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Timmer
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« Reply #23 on: October 29, 2007, 17:35:13 »
The Bath Chronicle published an article on Friday that is a useful Whos Who at FGW▸ (First Great Western) since the management shake up:

http://www.thisisbath.co.uk/displayNode.jsp?nodeId=180730&command=displayContent&sourceNode=227209&contentPK=18787888&folderPk=106757&pNodeId=227220
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Timmer
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« Reply #24 on: October 31, 2007, 20:59:44 »
More on the new management structure from Insider:

http://indefenceoffirstgreatwestern.blogspot.com/
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Ollie
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« Reply #25 on: February 22, 2008, 01:55:28 »
I've copied the press release into blog:

http://www.iworkforfgw.com/blog/#2202080145

Thought it might be of interest to some.
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Lee
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« Reply #26 on: February 23, 2008, 09:07:08 »
Economy Klaus "analyses" Sheridan Flavin's appointment (link below.)
http://firstlatewestern.blogspot.com/2008/02/all-in-sheridans-mind.html
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Lee
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« Reply #27 on: February 23, 2008, 22:07:05 »
Quote from Tony Ambrose (MTLS▸ (More Train Less Strain), article link below) :
http://thisisbristol.co.uk/displayNode.jsp?nodeId=145365&command=displayContent&sourceNode=145191&contentPK=19962582&folderPk=83726&pNodeId=144922

Quote from: Tony Ambrose
"Painting stations and appointing new directors does not address the real problems.

"The only solution to improving the problems is to substantially invest in new rolling stock."
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devon_metro
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« Reply #28 on: February 23, 2008, 22:22:07 »
Doh.

Typical Shortsightedness from MTLTA!
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vacman
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« Reply #29 on: February 23, 2008, 22:24:19 »
Don't get me started on those busybodies again!!
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