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Great Western Coffee Shop > Sideshoots - associated subjects > News, Help and Assistance > Server unavailable tonight / overnight
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Author Topic: Server unavailable tonight / overnight  (Read 15555 times)
grahame
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« Reply #15 on: October 22, 2009, 21:18:39 »
The server on which this site is hosted was out of service this evening for about three hours. I am awaiting an analysis, but the data so far indicates that it was something like a power supply failure on the computer.

Those of you who get withdrawl symptoms when "The Coffeeshop" is offline ... remember that there's a status page at http://www.wellho.net/share/status.html and that I flag major problems with any of our machines on a "stop press" box on http://www.wellho.net 's front page.

Sorry about the problems ...
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grahame
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« Reply #16 on: November 18, 2009, 13:42:23 »
Sorry about the server outage.  Fairly obviously, we're back ....
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« Reply #17 on: November 18, 2009, 15:06:27 »
We've had two issues today ... I'm investingating / they may not be the last
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Phil
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« Reply #18 on: November 18, 2009, 15:23:10 »
Ouch. Hope it wasn't / isn't a denial of service attack?
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grahame
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« Reply #19 on: November 18, 2009, 15:58:08 »
Quote from: Phil on November 18, 2009, 15:23:10
Ouch. Hope it wasn't / isn't a denial of service attack?

I'm still at the "please await the results of the investigation" stage.
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devon_metro
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« Reply #20 on: November 18, 2009, 16:00:28 »
Had a database error earlier! Sounded quite serious.
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grahame
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« Reply #21 on: November 18, 2009, 18:35:57 »
Quote from: devon_metro on November 18, 2009, 16:00:28
Had a database error earlier! Sounded quite serious.

Yeah ... with the server located in a network centre and any emergency actions performed by engineers who are very good at fixing hardware issues, but less good at communicating back as to the details, I don't know fully what the trigger was - though I've got a reasonable idea.   The database error message that you saw has a bark worse than its bite  Cheesy
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« Reply #22 on: November 25, 2009, 17:45:16 »
Please note that our server is being relocated between 10 p.m. on 10th December and 7 a.m. on 11th and will be unavailable during this period, according to a notice I have received from the company who provide the system and its connections.  I have been advised to take a full backup ahead of time, which doesn't indicate to me that they are 100% confident in what they are doing ...

I'll provide any status updates needed at http://www.wellho.net/share/status.html - and can I suggest that you bookmark that page NOW as once the system's down, this page won't be acccessible.   The status page is also where I post about other outages
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« Reply #23 on: December 09, 2009, 16:34:41 »
5 4 3 2 ... a countdown to remind you that the server will be unavailable from late tomorrow evening until (all being well) Friday morning.   Not totally in my hands ... so make a note of the URL for the status page ...
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« Reply #24 on: December 10, 2009, 12:41:36 »
In preparation for the downtime, I have been running some tidy and backup scripts - sorry for any brief interruptions  And there may be one or two more yet.  We *should* just be down from around 10 p.m and back by 7 a.m. ...
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« Reply #25 on: December 10, 2009, 19:32:45 »
2 hours, 20 minutes if you need a final cup of coffee tonight!
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« Reply #26 on: December 11, 2009, 04:39:28 »
Looks like we're back ... 04:30!
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Do you have something you would like to add to this thread, or would you like to raise a new question at the Coffee Shop? Please [register] (it is free) if you have not done so before, or login (at the top of this page) if you already have an account - we would love to read what you have to say!

You can find out more about how this forum works [here] - that will link you to a copy of the forum agreement that you can read before you join, and tell you very much more about how we operate. We are an independent forum, provided and run by customers of Great Western Railway, for customers of Great Western Railway and we welcome railway professionals as members too, in either a personal or official capacity. Views expressed in posts are not necessarily the views of the operators of the forum.

As well as posting messages onto existing threads, and starting new subjects, members can communicate with each other through personal messages if they wish. And once members have made a certain number of posts, they will automatically be admitted to the "frequent posters club", where subjects not-for-public-domain are discussed; anything from the occasional rant to meetups we may be having ...

 
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