Train GraphicClick on the map to explore geographics
 
I need help
FAQ
Emergency
About .
 No recent travel & transport from BBC stories as at 07:15 07 May 2025
Read about the forum [here].
Register [here] - it's free.
What do I gain from registering? [here]		 10/05/25 - BRTA Westbury
10/05/25 - Model Railway Show, Calne
13/05/25 - Melksham TUG / AGM
14/05/25 - West Wiltshire RUG

On this day
7th May (2017)
Day 1, All The Stations (link)
Train RunningCancelled
05:59 Gatwick Airport to Reading
•
PollsOpen and recent polls
Open to 08/05 09:07 Steam Excursion - or diesel excursion with a featured steam section?
Open to 07/05 09:27 Should train, bus and coach operators be required to accept cash
•
Abbreviation pageAcronymns and abbreviations
•
Stn ComparatorStation Comparator
•
Rail newsNews Now - live rail news feed
•
Train companiesSelect from:
GWR
SWR
XC
Chiltern
TfL
TfW
WMR
Southern
• Site Style 1 2 3 4
Next departures • Bristol Temple Meads • Bath Spa • Chippenham • Swindon • Didcot Parkway • Reading • London Paddington • Melksham
Exeter St Davids • Taunton • Westbury • Trowbridge • Bristol Parkway • Cardiff Central • Oxford • Cheltenham Spa • Birmingham New Street
May 07, 2025, 07:35:00 *
Welcome, Guest. Please login or register.

Login with username, password and session length
Forgotten your username or password? - get a reminder
Most recently liked subjects
[104] Major rail disruption after blaze close to tracks between Newp...
[50] Pilning Station - where are we, and looking at future options ...
[49] Wootton Bassett station - campaign for reopening
[44] Public invited to try Very Light Railway in Coventry
[41] In memory of the Weymouth Harbour Tramway on the anniversary o...
[40] Subtle train time changes
 
News: the Great Western Coffee Shop ... keeping you up to date with travel around the South West
 
   Home   Help Search Calendar Login Register  
Great Western Coffee Shop > All across the Great Western territory > Fare's Fair > Ticket machine eats my cashcard up
Pages: [1]
« previous next »
  Print  
Author Topic: Ticket machine eats my cashcard up  (Read 3584 times)
Glovidge
Sr. Member
****
Posts: 122


View Profile
« on: November 21, 2009, 09:52:32 »
So there I was purchasing a ^3.50 ticket yesterday. I inserted my cashcard into the machine and was asked to input my journey requirement and PIN number.

I was then asked to remove my card. Except the card never came out and the machine displayed out of service.

This happened yesterday on a Friday evening at 5:45 so assistance took some time.
As the ticket agent tried to release the card I missed approx 3 trains so my journey was extended by 40 minutes.

The card never came back out. Its probably still stuck in there. I had to cancel the card even though the bloke said the engineer would probably get it out today. The card could have just spluttered back out at anytime.

I was quite affable about the experience as s*** happens. the card was slightly bent but was accepted in cashpoints and at Chip n Pin facilities. 10 minutes previously.

I also had to come into work late this morning as I could only afford a bus as opposed to the train. Overtime as well. Ho hum

Fortunately my bank is open till 4:30pm on a Saturday (I finish work at 1:30) but if it wasn't I would be A VERY UNHAPPY BUNNY.

Why couldn't my card be released after the ticket machine ate my card up via human intervention?
Logged
eightf48544
Transport Scholar
Hero Member
******
Posts: 4574


View Profile Email
« Reply #1 on: November 21, 2009, 14:59:08 »
As my cousin says, who works with smart cards. never trust electronics.

But you were lucky you were at manned station so could get someone to look at the machine.
Logged
Do you have something you would like to add to this thread, or would you like to raise a new question at the Coffee Shop? Please [register] (it is free) if you have not done so before, or login (at the top of this page) if you already have an account - we would love to read what you have to say!

You can find out more about how this forum works [here] - that will link you to a copy of the forum agreement that you can read before you join, and tell you very much more about how we operate. We are an independent forum, provided and run by customers of Great Western Railway, for customers of Great Western Railway and we welcome railway professionals as members too, in either a personal or official capacity. Views expressed in posts are not necessarily the views of the operators of the forum.

As well as posting messages onto existing threads, and starting new subjects, members can communicate with each other through personal messages if they wish. And once members have made a certain number of posts, they will automatically be admitted to the "frequent posters club", where subjects not-for-public-domain are discussed; anything from the occasional rant to meetups we may be having ...

 
Pages: [1]
  Print  
« previous next »
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.2 | SMF © 2006-2007, Simple Machines LLC Valid XHTML 1.0! Valid CSS!
This forum is provided by customers of Great Western Railway (formerly First Great Western), and the views expressed are those of the individual posters concerned. Visit www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site if you feel that the content provided by one of our posters contravenes our posting rules via admin@railcustomer.info. Full legal statement (here).

Jump to top of page • Jump to Forum Home Page