| Re: GWR - Incorrect or no fares being offered Posted by Chris from Nailsea at 13:37, 29th September 2025 |     |
Try https://www.gwr.com/help-and-support/contact-us
If you have a question, want to make a complaint, or need to get in touch with our team, you’ll find the information you need below.
You can speak to our Social Media Team between 06:00 and 19:00 from Monday to Friday (including bank holidays) and between 07:00 and 19:00 on weekends. You can contact us on:
Twitter @GWRhelp
Facebook Messenger
WhatsApp: 07890 608043 (messaging only)
You can speak to our Social Media Team between 06:00 and 19:00 from Monday to Friday (including bank holidays) and between 07:00 and 19:00 on weekends. You can contact us on:
Twitter @GWRhelp
Facebook Messenger
WhatsApp: 07890 608043 (messaging only)
| GWR - Incorrect or no fares being offered Posted by ray951 at 13:17, 29th September 2025 | |
Hi,
There seems to be an issue with the following journeys in the GWR website/app.
Haddenham and Thame Parkway to Bicester North - the GWR website/app claims there are no tickets available for this journey. Other apps have a single ticket available at £4.50.
Haddenham and Thame Parkway to Bicester Village - the GWR website/app has the cheapest single ticket at £33.40 and a return for £33.50, which is pretty expensive for a journey of 13 minutes. Other apps have tickets at £4.50 single and £7.70 return.
Is there a way of contacting GWR to correct this or maybe someone from GWR will see this.
