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Author Topic: Nice to hear the old names  (Read 7337 times)
willc
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« Reply #15 on: February 24, 2011, 23:05:57 »

But I think the point BBM is making is that the announcements are about where, across the five cars of two coupled Turbo sets, you will find the first class compartments - not something that the CIS (Customer Information System) can handle, so far as I'm aware. It's rather more straightforward with an HST (High Speed Train (Inter City class 43 125 units))/Voyager/Pendolino, where it's all at one end of the train.

It's not quite as necessary though either is it?  With the worst case scenario being that you're two carriages away from a first class compartment, whereas it could be up to five carriages with a HST.  Also there's no need to hunt down the guards van if you have a bike - which is a bigger reason for station delays.

Wasn't suggesting it was necessary, just trying to clarify the original point which got lost in a welter of complaints about reverse formation HSTs, etc. Nothing wrong with a bit of added customer care though at Twyford though, is there? From what I can see, the CIS can happily identify two-car, three-car, etc, formations, assuming the right info is entered but the two-car 166 seems to throw a spanner in the works, as it turned up one morning last week on the 09.29 from Moreton-in-Marsh and was being announced as a three-car train.
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