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birm2lond
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« on: September 20, 2012, 08:03:24 » |
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With the return of Malcolm Holmes (General Manager Mainline) to London Overground on October 1st, the posts of General Manager North / Mainline and South are being abolished. Intsead, Chad Collins will become Head of Stations for the whole route whilst Alan Riley (currently Head of On-board Services) will become Head of Trains.
One of Alan Riley's initiatives on the Silver Sets - main meals served on a plate for ^4 - is continuing to be trialled BUT only when a particular member of staff (a trained chef) is rostered appropriately... Worth trying if you're lucky enough to hear the announcement on board - being Chiltern, there is no other publicity for this trial!
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grahame
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« Reply #1 on: September 20, 2012, 08:37:01 » |
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Many thanks for that, birm2lond, and welcome to the forum (I think we missed giving you a welcome with your first post, which was in the midst of the West Coast Virgin v First exchange). Our separate Chiltern board here's very new - and it's interesting to see as we start getting a few posts that things that have happened within the FGW▸ area are echoed in other TOCs▸ / franchises (shouldn't be a surprise, really!). I recall that there were three area / general managers in the FGW area - if truth be known they were senior customer relations staff rather than directly operational - and that cut down to two with a merging of areas. And it's been noticeable at times that the remaining two (or rather the one that covers our area) has been noticabley scarcer / less accessible.
Are these Manager / Head roles on Chiltern operational or customer service ones?
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Coffee Shop Admin, Chair of Melksham Rail User Group, TravelWatch SouthWest Board Member
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Oxman
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« Reply #2 on: September 20, 2012, 17:28:48 » |
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Alan Riley was FGW▸ Station Manager at Oxford up until a few months ago!
Its a small world!!!!
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birm2lond
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« Reply #3 on: September 26, 2012, 16:25:23 » |
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Graham - thanks for the welcome. A further update on the relevant management structure from Chiltern is as follows:
Jenny Payne ^ Customer Services Director
Is reported to by:
Chad Collins ^ Head of Stations AND Alan Riley ^ Head of Trains
Chad has reporting to him:
Sandra Harper ^ Regional Manager North (responsible for stations and staff Bicester North northwards)
Debbie Osborne ^ Regional Manager South (responsible for stations and staff south of Bicester North)
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IndustryInsider
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« Reply #4 on: September 26, 2012, 16:35:50 » |
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Good old Chad. I remember him when he was a trainee at roughly the same time as I was. Soon departing to NSE▸ 's Thames & Chiltern as it was then, he's a 'Chiltern' railwayman through and through!
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To view my GWML▸ Electrification cab video 'before and after' video comparison, as well as other videos of the new layout at Reading and 'before and after' comparisons of the Cotswold Line Redoubling scheme, see: http://www.dailymotion.com/user/IndustryInsider/ |
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birm2lond
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« Reply #5 on: October 16, 2012, 17:51:36 » |
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Meals week commencing...
Monday 15/10/12 Chinese style curry with rice
10.55 ex BMO, 13.37 ex MYB▸ , 15.55 ex BMO, 16.46 ex MYB, 18.07 ex MYB
Monday 22/10/12 Sweet chilli chicken with noodles-low fat
10.55 ex BMO, 13.37 ex MYB, 15.55 ex BMO, 16.46 ex MYB, 18.07 ex MYB
Monday 29/10/12 Meatballs in tomato sauce with pasta
10.55 ex BMO, 13.37 ex MYB, 15.55 ex BMO, 16.46 ex MYB, 18.07 ex MYB
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birm2lond
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« Reply #6 on: December 19, 2012, 14:45:33 » |
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EBrown
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« Reply #7 on: December 20, 2012, 01:09:02 » |
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Erm, it's Thomas Ableman not Abelman.
Do you mean Jenny Payne (Customer Services Director)? While I haven't seen proof of her name, she goes by Jenny not Jennifer.
You did however get Alan's name correct.
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« Last Edit: March 03, 2013, 19:13:04 by EBrown »
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I am no longer an active member of this website.
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birm2lond
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« Reply #8 on: December 29, 2012, 11:10:56 » |
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Blog post corrected - many thanks
Peter
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birm2lond
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« Reply #9 on: January 03, 2013, 17:47:54 » |
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Chris from Nailsea
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« Reply #10 on: January 03, 2013, 21:19:10 » |
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Thanks for posting, birm2lond - I've taken the opportunity to merge topics here, in the interests of continuity and completeness.  |
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William Huskisson MP▸ was the first person to be killed by a train while crossing the tracks, in 1830. Many more have died in the same way since then. Don't take a chance: Stop, Look, Listen.
"Level crossings are safe, unless they are used in an unsafe manner." Discuss.
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ChrisB
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« Reply #11 on: January 07, 2013, 10:02:56 » |
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An interesting aside (to me anyway - I didn't know). See this - a DfT» document that says in note 7 that Chiltern has a franchise extension possibility of 5 years from 2021 if mutually agreed. Something that has been missed I think... NB - THis document has been superceded by recent franchise re-letting problems, but there's no reason the notes don't remain applicable. |
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ChrisB
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« Reply #12 on: January 07, 2013, 10:08:22 » |
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With the return of Malcolm Holmes (General Manager Mainline) to London Overground on October 1st This didn't happen. Malcolm has taken a break over Christmas and is now deciding on what he wants to do. Travelling was mentioned.... |
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birm2lond
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« Reply #13 on: March 01, 2013, 20:20:05 » |
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Just picked up from Linkedin that Mark Cooper is now Regional Manager Heartlands for Chiltern.
Also, Malcolm Holmes is now Station Management and Passenger Operations Consultant at SLC▸ Rail
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ChrisB
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« Reply #14 on: March 03, 2013, 13:06:50 » |
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Just picked up from Linkedin that Mark Cooper is now Regional Manager Heartlands for Chiltern.
Also, Malcolm Holmes is now Station Management and Passenger Operations Consultant at SLC▸ Rail Wonder where that eaves Chad Collins.... also check out the website for SLC RAil - you'll find a host of ex-Chiltern names..... |
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