Similar at Frome. A year or so ago First changed the route of 234 bus to terminate at Frome Railway Station. For the whole year the bus information display on the platform continued to show that the bus stop outside the station was for Rail Replacement Bus service only. Recently First reverted the terminus to Sainsburys, as the service to/from the station was under used!
Alan - a number of our members are also members of the First Bath Bus customer panel - less than a year old, it's been set up to engage customer feedback on a route / generic level rather than an individual complaint basis. Early days, but do post issues / questions and they'll be read here and brought up. Next meeting tomorrow evening.