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Great Western Coffee Shop > All across the Great Western territory > Active travel: Cyclists and walkers, including how the railways deal with them (Data Manager: CyclingSid) > Testing GWR cycling reservation system
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Author Topic: Testing GWR cycling reservation system  (Read 4577 times)
CyclingSid
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« on: August 16, 2017, 10:26:46 »
Just in case it hasn't been noted elsewhere, this was on the Reading Cyclin g Campaign web site:

"From Cycling UK▸ (United Kingdom): "GWR▸ (Great Western Railway) (Great Western Railway) is looking for cyclists to test out their cycle reservation system in August and early September. If you'd like to help, please get in touch with Mark Youngman at GWR: mark.youngman@GWR.com" Peter (WoBC rep for RCC)"

https://www.facebook.com/ReadingCycleCampaign/posts/10155102369398773
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John R
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« Reply #1 on: August 16, 2017, 11:16:26 »
A related question if I may.  If I book an advanced ticket from Nailsea to Durham and cycle space from Bristol to Durham, what would happen if I am refused boarding on the local service into Bristol because there are already too many bikes?  Firstly, I then have missed the advance ticket reservation, but more importantly, what happens if every other XC▸ (Cross Country Trains (franchise)) service that day has all the cycle spaces fully reserved (as may be the case as it will be when universities are returning).

 
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Bmblbzzz
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« Reply #2 on: August 16, 2017, 11:31:46 »
Testing it? Surely it's been up and running for about a year?
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stuving
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« Reply #3 on: August 16, 2017, 11:33:25 »
Quote from: Bmblbzzz on August 16, 2017, 11:31:46
Testing it? Surely it's been up and running for about a year?

Maybe they have been working on a new system designed to suit their new trains, and want to test that?
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Bmblbzzz
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« Reply #4 on: August 16, 2017, 11:35:37 »
Quote from: John R on August 16, 2017, 11:16:26
A related question if I may.  If I book an advanced ticket from Nailsea to Durham and cycle space from Bristol to Durham, what would happen if I am refused boarding on the local service into Bristol because there are already too many bikes?  Firstly, I then have missed the advance ticket reservation, but more importantly, what happens if every other XC▸ (Cross Country Trains (franchise)) service that day has all the cycle spaces fully reserved (as may be the case as it will be when universities are returning).

 
Purely from personal experience, I've come back from BHM with a booked bike and found all cycle spaces occupied. I put my bike in the long luggage space (XC Voyager) on TM▸ (Train Manager, or Ticket Machine, or Temple Meads (Bristol), depending on context)'s advice – alongside another bike (don't know if booked or not) which was already there. And similar on other occasions. In practice, no one seems to check bookings on XC. Not done this all the way to Durham though...
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Bmblbzzz
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« Reply #5 on: August 16, 2017, 11:37:09 »
Quote from: stuving on August 16, 2017, 11:33:25
Quote from: Bmblbzzz on August 16, 2017, 11:31:46
Testing it? Surely it's been up and running for about a year?

Maybe they have been working on a new system designed to suit their new trains, and want to test that?
I thought that's what was introduced a while ago, when the new rules came in, in preparation for the new trains.
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Richard Fairhurst
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« Reply #6 on: August 16, 2017, 11:52:50 »
About a year ago, GWR▸ (Great Western Railway) were talking about introducing an app-based bike booking system so that you could easily reserve a space on the day even when there was no ticket office nearby. I presume this is it?
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stuving
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« Reply #7 on: August 16, 2017, 16:07:57 »
Quote from: Bmblbzzz on August 16, 2017, 11:37:09
Quote from: stuving on August 16, 2017, 11:33:25
Quote from: Bmblbzzz on August 16, 2017, 11:31:46
Testing it? Surely it's been up and running for about a year?

Maybe they have been working on a new system designed to suit their new trains, and want to test that?
I thought that's what was introduced a while ago, when the new rules came in, in preparation for the new trains.
When I wrote "new system" I was thinking of the IT and back-room stuff, not just new rules, so maybe:
Quote from: Richard Fairhurst on August 16, 2017, 11:52:50
About a year ago, GWR▸ (Great Western Railway) were talking about introducing an app-based bike booking system so that you could easily reserve a space on the day even when there was no ticket office nearby. I presume this is it?
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