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Great Western Coffee Shop > Sideshoots - associated subjects > News, Help and Assistance > Server issues
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Author Topic: Server issues  (Read 54129 times)
grahame
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« Reply #15 on: October 06, 2018, 07:27:43 »
Database playing up a bit this morning ... as ever, running for a train.  Backuped at 02:30; suggest members keep copy of posts today as a precaution
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grahame
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« Reply #16 on: October 22, 2018, 15:11:37 »
SIGNIFCANT SERVER ISSUES - Please keep backup copies of anything you post for a while. 
Update to follow.   This is a test post.
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grahame
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« Reply #17 on: October 22, 2018, 15:55:53 »
Quote from: grahame on October 22, 2018, 15:11:37
SIGNIFCANT SERVER ISSUES - Please keep backup copies of anything you post for a while. 
Update to follow.   This is a test post.

And this is another test post


I have updated the MySQL server as the previous one appeared to be damaged, but there are incompatibly issues ... "we changed how it behaves at [version no.] so that is more standard compliant" ... pity it become less old-SMF▸ (Simple Machines Forum - The software we use on this site) compliant.
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rogerw
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« Reply #18 on: October 22, 2018, 16:31:48 »
Thanks for all your hard work on this Grahame and getting things running before your latest eta
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SandTEngineer
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« Reply #19 on: October 22, 2018, 16:37:06 »
Yes, at least you get a message telling you whats happening and an eta.  More than some other websites I frequent.  Thanks once again, Grahame.
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grahame
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« Reply #20 on: October 22, 2018, 18:34:26 »
Quote from: rogerw on October 22, 2018, 16:31:48
Thanks for all your hard work on this Grahame and getting things running before your latest eta
{like} liked by Western Pathfinder, didcotdean, SandTEngineer, CharlieGlos, Worcester_Passenger, johnneyw, PhilWakely, Timmer, Oxonhutch

Many thanks, Gentlemen.  Since I am both the person working to fix the issue and the person working to inform the customers, keeping you informed and with realistic timeframes is frankly good self defence, as well as polite customer service.  And as you're all bright people, I'm not frightened to say "don't know how long" at the start.

Let me say that I'm clearing the signals only to double amber and not yet to green.  The database switch was from MySQL 5.6 to MySQL 5.7.23 and there are incompatabilies between the two.  My first test broke and I had to put in fixes to overcome the issue, which the MySQL folks state as being to make their language more compatible with the ISO SQL standard.    There may be other issues in more obscure areas of the software that we haven't yet found ... and I also need to do some further testing which I'll do during the night when we can go down to single line working ...
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SandTEngineer
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« Reply #21 on: October 22, 2018, 18:48:21 »
Quote from: grahame on October 22, 2018, 18:34:26
Quote from: rogerw on October 22, 2018, 16:31:48
Thanks for all your hard work on this Grahame and getting things running before your latest eta
{like} liked by Western Pathfinder, didcotdean, SandTEngineer, CharlieGlos, Worcester_Passenger, johnneyw, PhilWakely, Timmer, Oxonhutch

Many thanks, Gentlemen.  Since I am both the person working to fix the issue and the person working to inform the customers, keeping you informed and with realistic timeframes is frankly good self defence, as well as polite customer service.  And as you're all bright people, I'm not frightened to say "don't know how long" at the start.

Let me say that I'm clearing the signals only to double amber and not yet to green.  The database switch was from MySQL 5.6 to MySQL 5.7.23 and there are incompatabilies between the two.  My first test broke and I had to put in fixes to overcome the issue, which the MySQL folks state as being to make their language more compatible with the ISO SQL standard.    There may be other issues in more obscure areas of the software that we haven't yet found ... and I also need to do some further testing which I'll do during the night when we can go down to single line working ...

Grahame, Double Yellow please...... Smiley Grin
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grahame
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« Reply #22 on: October 22, 2018, 19:02:02 »
Quote from: SandTEngineer on October 22, 2018, 18:48:21
Grahame, Double Yellow please...... Smiley Grin

Sorry - forgot I'm in GWR▸ (Great Western Railway) land now.

fast main
yellow amber
buffet trolley
restaurant pullman
hideous beautiful
slow relief

Please forgive lots of silly posts - bashing the server ...watching performance etc.
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bobm
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« Reply #23 on: October 22, 2018, 19:44:13 »
Quote from: grahame on October 22, 2018, 19:02:02
Quote from: SandTEngineer on October 22, 2018, 18:48:21
Grahame, Double Yellow please...... Smiley Grin

Sorry - forgot I'm in GWR▸ (Great Western Railway) land now.

fast main
yellow amber
buffet trolley
restaurant pullman
hideous beautiful
slow relief

Please forgive lots of silly posts - bashing the server ...watching performance etc.

Graham priceless
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grahame
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« Reply #24 on: October 23, 2018, 07:06:29 »
Sorry for outage during the night ... looks like I didn't get one of the server triggers right on the re-install yesterday.   Up and running now ... need to do a look-see to see what it looks like I have missed.

Yesterday - major earthquake under the running lines and we were back in a couple of hours.   Early hours, looks like the windscreen washer bottle ran out of water and caused a major upset ... oh, the irony!
« Last Edit: October 23, 2018, 07:14:51 by grahame » Logged
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grahame
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« Reply #25 on: October 23, 2018, 20:47:41 »
There are some issues on automatic error recovery at the moment ... means that if the server wobbles I've got to do some hand cranking;  just tried the automatic process and it needed to be poked (visitors may have noticed we were down for a couple of minutes).   Likely I'll have a further go in the morning - been a busy day writing a major proposal so tired and likely to make silly mistakes if I try clever sort-outs tonight.
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grahame
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« Reply #26 on: November 02, 2018, 04:42:16 »
Quote from: grahame on October 23, 2018, 20:47:41
There are some issues on automatic error recovery at the moment ... means that if the server wobbles I've got to do some hand cranking;  just tried the automatic process and it needed to be poked (visitors may have noticed we were down for a couple of minutes).   Likely I'll have a further go in the morning - been a busy day writing a major proposal so tired and likely to make silly mistakes if I try clever sort-outs tonight.

I suspect a follow up of the same incident - rebooted the server and it was very slow back up.   I suggest members KEEP COPIES of their text as they post today ...

This post something of a test to see that posting is working ...
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« Reply #27 on: November 02, 2018, 04:42:48 »
Quote from: grahame on November 02, 2018, 04:42:16
This post something of a test to see that posting is working ...

It is  Grin Grin
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rogerw
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« Reply #28 on: November 02, 2018, 18:57:33 »
I am currently getting intermittent connection problems.  I assume that this is a related issue
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grahame
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« Reply #29 on: November 02, 2018, 19:18:01 »
Quote from: rogerw on November 02, 2018, 18:57:33
I am currently getting intermittent connection problems.  I assume that this is a related issue

Yes - I am working it.
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