Train GraphicClick on the map to explore geographics
 
I need help
FAQ
Emergency
About .
Travel & transport from BBC stories as at 19:15 15 Jun 2025
 
- UK advises against all travel to Israel
- HS2 reports subcontractor over alleged fraud
- Man hurt after vehicle falls from airport car park
- Seven people killed in India helicopter crash
Read about the forum [here].
Register [here] - it's free.
What do I gain from registering? [here]
 18/06/25 - Rail Live 2025
21/06/25 - BRC to Lydney
24/06/25 - GWR Community Rail Conf
26/06/25 - TWNW conference

On this day
15th Jun (2018)
GWR Community Rail conference at Swindon (link)

Train RunningCancelled
15/06/25 16:27 Exeter St Davids to Penzance
17:09 Portsmouth Harbour to Bristol Parkway
17:33 London Paddington to Cheltenham Spa
17:59 Salisbury to Bristol Temple Meads
18:36 London Paddington to Plymouth
18:38 Bristol Temple Meads to Gloucester
18:45 London Paddington to Bristol Parkway
18:55 Bristol Temple Meads to Taunton
19:06 Basingstoke to Reading
19:09 Portsmouth Harbour to Bristol Parkway
19:40 Gloucester to Bristol Temple Meads
19:45 London Paddington to Bristol Parkway
19:59 Salisbury to Bristol Temple Meads
20:00 Cheltenham Spa to Swindon
20:16 Taunton to Bristol Temple Meads
20:26 Exeter St Davids to Bristol Temple Meads
21:30 Swindon to Cheltenham Spa
21:45 London Paddington to Bristol Parkway
21:54 Worcester Shrub Hill to Bristol Temple Meads
Short Run
14:18 Penzance to London Paddington
16:03 London Paddington to Penzance
17:08 Exeter St Davids to Penzance
17:35 Severn Beach to Exeter St Davids
18:40 Bristol Temple Meads to Portsmouth Harbour
18:50 Swindon to London Paddington
19:38 Bristol Temple Meads to Worcester Shrub Hill
20:25 Penzance to Exeter St Davids
21:55 Bristol Parkway to London Paddington
23:00 London Paddington to Bristol Temple Meads
Delayed
18:55 Bristol Parkway to London Paddington
20:16 Plymouth to London Paddington
Abbreviation pageAcronymns and abbreviations
Stn ComparatorStation Comparator
Rail newsNews Now - live rail news feed
Site Style 1 2 3 4
Next departures • Bristol Temple MeadsBath SpaChippenhamSwindonDidcot ParkwayReadingLondon PaddingtonMelksham
Exeter St DavidsTauntonWestburyTrowbridgeBristol ParkwayCardiff CentralOxfordCheltenham SpaBirmingham New Street
June 15, 2025, 19:22:24 *
Welcome, Guest. Please login or register.

Login with username, password and session length
Forgotten your username or password? - get a reminder
Most recently liked subjects
[189] Looe Branch Line - timetables, cancellations, engineering work...
[129] Weymouth - Westbury cancellations, 14 and 15 June 2025
[56] Falmouth Branch Line - stations, facilities, services and impr...
[53] Bus Service 205
[49] Storing petrol
[49] European Passengers Federation - 13th and 14th June 2025
 
News: A forum for passengers ... with input from rail professionals welcomed too
 
   Home   Help Search Calendar Login Register  
Pages: [1]
  Print  
Author Topic: Rail Firm Branded 'Poor' by Council  (Read 5197 times)
Timmer
Global Moderator
Hero Member
*****
Posts: 6655


View Profile
« on: April 12, 2007, 18:02:18 »

Thought this would interest rail users in Wiltshire from tonight's Bath Chronicle:

http://www.thisisbath.co.uk/displayNode.jsp?nodeId=180730&command=displayContent&sourceNode=227209&contentPK=17087318&folderPk=106757&pNodeId=227220

Under-fire train operator First Great Western has come in for yet more criticism.

Wiltshire County Council says the company's performance since it introduced a new timetable in December has been "poor" and councillors are vowing to keep up the pressure on the operator.

Rail users in Bath, Wiltshire and the wider west region have launched a series of protests and petitions since the introduction of the new timetable. They said the service provided by FGW (First Great Western) had fallen to an unacceptable standard, with fewer trains offering an unreliable and overcrowded service.

Members of Wiltshire County Council's overview and scrutiny committee were prompted to look into the issue of rail travel after concerns were expressed by local people.

At a recent meeting, councillors debated issues such as fare increases, overcrowding and reduced services.

The council also discussed how the greatly reduced level of train service at Melksham in the new timetable was likely to cut the number of rail passengers, which could in turn put in peril proposed improvements at the station.

The county council has previously proposed to link the station with the A350, improve parking and integrate the station with bus services. However, it has now indicated that such changes "would cease to be viable" should the number of rail users in the town decrease.

Cllr Jeff Osborn, chairman of the overview and scrutiny committee, said: "It is important that continued pressure is applied on First Great Western and the Government over poor performance as a result of the new franchise timetable.

"As such, the scrutiny role of the county council is vital in allowing elected members to gain a greater understanding of the issues and represent the concerns of the public."

A council spokesman added: "Unfortunately the county council has no direct power over the rail industry. However, it will continue to push for a solution that mitigates the impacts where possible, including working with others to make the case for Wiltshire."

At the end of March, FGW boss Alison Forster admitted the company had "made some mistakes" when it took over the rail franchise for Bath and the south west.

She added: "What you have to do when you get things wrong is you've got to learn and put them right.

"We believe we've done both of those things. We're well within all our franchise commitments with the Government, we're meeting with what they expect us to do, so we may be better than others that never make a mistake."

The company was awarded the train services franchise for the region by the Government in December.

Ends
Logged
grahame
Administrator
Hero Member
*****
Posts: 44245



View Profile WWW Email
« Reply #1 on: April 13, 2007, 04:41:31 »

At the end of March, FGW (First Great Western) boss Alison Forster admitted the company had "made some mistakes" when it took over the rail franchise for Bath and the south west.

She added: "What you have to do when you get things wrong is you've got to learn and put them right.

"We believe we've done both of those things. We're well within all our franchise commitments with the Government, we're meeting with what they expect us to do,

Ouch - is Alison claiming that they now have the TransWilts right, and that what they're running (and the results it is getting) is what the government expected?
Logged

Coffee Shop Admin, Chair of Melksham Rail User Group, TravelWatch SouthWest Board Member
Lee
Transport Scholar
Hero Member
******
Posts: 7519


GBR - The Emperor's New Rail Network


View Profile WWW
« Reply #2 on: April 13, 2007, 10:05:38 »

The council also discussed how the greatly reduced level of train service at Melksham in the new timetable was likely to cut the number of rail passengers, which could in turn put in peril proposed improvements at the station.

The county council has previously proposed to link the station with the A350, improve parking and integrate the station with bus services. However, it has now indicated that such changes "would cease to be viable" should the number of rail users in the town decrease.

Patronage HAS now decreased to less than than a handful of passengers.

I believe that what is happening now , which in my view could well lead to closure , is COMPLETE MADNESS on the part of all responsible.
Logged

Vous devez ĂȘtre impitoyable, parce que ces gens sont des salauds - https://looka.com/s/78722877
Do you have something you would like to add to this thread, or would you like to raise a new question at the Coffee Shop? Please [register] (it is free) if you have not done so before, or login (at the top of this page) if you already have an account - we would love to read what you have to say!

You can find out more about how this forum works [here] - that will link you to a copy of the forum agreement that you can read before you join, and tell you very much more about how we operate. We are an independent forum, provided and run by customers of Great Western Railway, for customers of Great Western Railway and we welcome railway professionals as members too, in either a personal or official capacity. Views expressed in posts are not necessarily the views of the operators of the forum.

As well as posting messages onto existing threads, and starting new subjects, members can communicate with each other through personal messages if they wish. And once members have made a certain number of posts, they will automatically be admitted to the "frequent posters club", where subjects not-for-public-domain are discussed; anything from the occasional rant to meetups we may be having ...

 
Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.2 | SMF © 2006-2007, Simple Machines LLC Valid XHTML 1.0! Valid CSS!
This forum is provided by customers of Great Western Railway (formerly First Great Western), and the views expressed are those of the individual posters concerned. Visit www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site if you feel that the content provided by one of our posters contravenes our posting rules via admin@railcustomer.info. Full legal statement (here).

Jump to top of pageJump to Forum Home Page