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Author Topic: Paddington ticket barriers read issue  (Read 20849 times)
ChrisB
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« Reply #30 on: September 06, 2011, 15:46:30 »

No way will pax (passengers) want to carry both smartcard & paper ticket.

How would a smartcard be better at smoothing flow through barriers over a paper ticket? Go watch the tube barriers in action - far more oysters are refused than ever paper tickets are!
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Btline
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« Reply #31 on: September 06, 2011, 15:59:27 »

Yes ok, but they're quicker to swipe. Mine rarely fails and it has a railcard discount on it. Even the barriers at Waterloo seem to work now. Fine - give all guards a reader - would make checking tickets quicker and more fool proof.
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Boppy
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« Reply #32 on: March 20, 2012, 13:00:39 »

Hi,

It's been a while but I feel obliged to post again to this thread as I believe my original issue with tickets at the Paddington barrier gateline has been fixed.  So I wanted to say a big thank you to whoever out there has changed anything.

What happens now is that I still get the odd read failure at the barrier line.  And it still sucks the ticket back in and appears to write to it.  I no longer get the encoding error number though - simply the "Seek Assistance" message.  The main difference though is that after that happens I can still use my ticket whereas before I could not.

Huzzah.

Boppy.

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vacmanfan
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« Reply #33 on: March 29, 2012, 08:29:38 »

Is it possible to get a staff pass recoded? It would be handy..

Edit: Recoded in the context that mine has been previously 'wiped' and no longer works through the barriers.

AFAIK ('as far as I know') - no, as they are supposed to be "traded in" for a new one and signed for.



Edit note: Quote marks fixed. CfN.
« Last Edit: March 30, 2012, 22:12:55 by chris from nailsea » Logged
Milky Bar Kid
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« Reply #34 on: April 16, 2012, 22:38:41 »

season tickets do not get re-coded they just get read, the gates will sometimes "kill" a ticket due to fault with the unit which will be rectified by the installers. Ticket stock isnt designed to last forever.
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