| Article on the Heathrow Express (and a touch of mission creep) Posted by Mark A at 19:31, 26th September 2026 | ![]() ![]() ![]() |
It's from the Guardian.
https://www.theguardian.com/uk-news/2026/sep/26/kill-off-heathrow-express-airport-train-third-runway
| Re: Article on the Heathrow Express (and a touch of mission creep) Posted by grahame at 06:20, 27th September 2026 | ![]() ![]() ![]() |
It's from the Guardian.
https://www.theguardian.com/uk-news/2026/sep/26/kill-off-heathrow-express-airport-train-third-runway
https://www.theguardian.com/uk-news/2026/sep/26/kill-off-heathrow-express-airport-train-third-runway
The obvious airport train, as unwary visitors often find out too late, may not be the best one. The Heathrow Express, which charges a whopping £26 for a 15- to 21-minute one-way hop, was long one of the most expensive airport connections around (at least until it was overtaken by the Luton Dart). It is, as advertised, technically the fastest way to central London, though passengers travelling beyond Paddington may reach their destination more quickly on the Elizabeth line or even the tube on a direct route.
For those who value the speed – in addition to TV news, a toilet and a luggage rack – it may be the perfect service. But the Heathrow Express was only used by 4.5 million passengers last year, a figure that represents, at best, less than 6% of Heathrow’s air passengers, with the number bolstered by airport staff on heavily discounted tickets.
For those who value the speed – in addition to TV news, a toilet and a luggage rack – it may be the perfect service. But the Heathrow Express was only used by 4.5 million passengers last year, a figure that represents, at best, less than 6% of Heathrow’s air passengers, with the number bolstered by airport staff on heavily discounted tickets.
I follow a number of International passenger travel social media feeds, and (something of a co-incidence?) I had stored some elements of a discussion yesterday morning to come back to here on the Coffee Shop. A member advised
I took the Heathrow Express on a recent trip to London, based on recommendations from this group. 15 minutes from LHR to central London sounds great.
But it is a 15-20 minute walk from the terminal to the train platform. Plus the time to wait for the train. Plus the time to walk through Paddington Station to the taxi stand. Plus the time to take a taxi from Paddington to your hotel. In total, it took us over an hour to get from LHR to our hotel, about the same as a taxi. All while trying to drag our luggage behind us.
The cost for two train tickets plus the cab from Paddington to our hotel was a little less than the cost of a cab from LHR. If we had 4 people, the cost of the cab would have been less.
Keep that in mind if you're flying into LHR. It might be better to take a cab for about the same time and cost, but much greater ease (especially with luggage)
But it is a 15-20 minute walk from the terminal to the train platform. Plus the time to wait for the train. Plus the time to walk through Paddington Station to the taxi stand. Plus the time to take a taxi from Paddington to your hotel. In total, it took us over an hour to get from LHR to our hotel, about the same as a taxi. All while trying to drag our luggage behind us.
The cost for two train tickets plus the cab from Paddington to our hotel was a little less than the cost of a cab from LHR. If we had 4 people, the cost of the cab would have been less.
Keep that in mind if you're flying into LHR. It might be better to take a cab for about the same time and cost, but much greater ease (especially with luggage)
Various interesting responses included
I always stay at the Premier Inn Paddington Station. Take the Elizabeth line. Cheaper than Heathrow Express. Hotel is literally across the street from the station and great jumping off point for all areas of London.
Has anyone ever made the recommendation to call the hotel front desk and ask them? I assure you they have all that info ready for guests
Driving will certainly take a lot longer but yes Heathrow Express is an unnecessary rip off. Even before the elizabeth line, the piccadilly line couldve got you where you needed to go if you were willing to change trains for a fraction of the price.
That aside, i would still recommend the express before i recommended a cab to any visitor. It simply isnt worth it. Most real Londoners wont travel that way for a reason. Its worth dealing with a busier train and luggage 99% of the time.
That aside, i would still recommend the express before i recommended a cab to any visitor. It simply isnt worth it. Most real Londoners wont travel that way for a reason. Its worth dealing with a busier train and luggage 99% of the time.
No Londoner has ever taken the Heathrow Express twice.
Some first time visitors were trying to argue with me (why?) the other day
THE HX does not even stop at T4. So if you arrive there there's literally no justification ever for taking it into the centre
Some first time visitors were trying to argue with me (why?) the other day
THE HX does not even stop at T4. So if you arrive there there's literally no justification ever for taking it into the centre
Tell me your from the USA without telling me (and that you did zero actual research….)If you booked in advance it would only be £10 each on the Heathrow express and it’s less on the Elizabeth line or Piccadilly line - which might also take you closer to your hotel. The walk at Paddington is less than five minutes, less if you take the walkway from the northern end of the platform. And depending on the time of day a taxi from Heathrow is 90 minutes if not more especially at rush hour. What are you trying to do? Save time or money?
really depends where your hotel is. I do regular subway from Heathrow - best $7 spent.
That's why I stick to the Underground, especially since the Elizabeth line opened! I only rarely take a taxi in London. The tube is the way to go. And once I switched to a carry on sized suitcase life is much easier!
My son lives in London & has helped me on 2 of my 12 visits (since 6/1/2022) to get to his home, via the tube system, as he works. But because of my maximum weight suitcase, carry on suitcase, and backpack (I stay 16-24 days), I just cannot physically do that on my own. I was taking black cabs from Heathrow, but they are very pricey. So now I take Ubers to his home & back to Heathrow for about half the price! It is worth the approximate $65-75 each way to have help with luggage & being delivered to his doorstep.
OP reply
For those suggesting the Elizabeth Line or (un-air-conditioned) Picadilly line, those might be a lot cheaper, and might work if you are traveling alone with only a small carry-on. But I can't imagine navigating either with larger luggage, especially with rush-hour commuter crowds.
And those trains take a lot longer to get into central London, plus you still have the very long walk from the airport terminal to the train platform. And unless your hotel is right near one of the train stops, you still have to manage to get from the train to your hotel.
The only advantage here is they're cheaper. But in my mind, they're not enough cheaper to be worth the hassle of managing luggage versus the ease and convenience of door-to-door service of cab or Uber.
And those trains take a lot longer to get into central London, plus you still have the very long walk from the airport terminal to the train platform. And unless your hotel is right near one of the train stops, you still have to manage to get from the train to your hotel.
The only advantage here is they're cheaper. But in my mind, they're not enough cheaper to be worth the hassle of managing luggage versus the ease and convenience of door-to-door service of cab or Uber.
How far was your hotel from Paddington and how far in advance did you book the Heathrow Express? Both are highly relevant to whether it makes sense to use it.
The Elizabeth line is the best option for most travellers between Heathrow and central London. Heathrow Express is a rip-off unless you get cheap advance tickets and are going somewhere near Paddington, its only destination.
The Elizabeth line is the best option for most travellers between Heathrow and central London. Heathrow Express is a rip-off unless you get cheap advance tickets and are going somewhere near Paddington, its only destination.
Sounds like you should have used google maps to get to the right tube stop
I always take the Piccadilly or Elizabeth line (whichever is closer to my destination) to and from London. It’s an hour with the Piccadilly line, a taxi takes longer: traffic jams are real. The Elizabeth line is roomier and faster (and therefore more expensive at about 15 pounds). Used to take the H Express because I would often stay at a hotel near Paddington, but it’s only super fast if you’re staying in that area. I also travel a lot during rush hour (because of evening flights) and it’s a bit of a hassle but doable and it usually gets a lot better after a couple of stops. I travel alone (usually for work), so nobody to share an expensive taxi bill with.
Has the Heathrow Express had its day?
The 2026 Heathrow Express is a service and not a line that gives public transport links to places that would not be otherwise connected. And perhaps it has been superceded by the Elizabeth Line for practical use and is hanging on, charging as much as it dares and not really providing the reach to central London's locations (hotels or homes in Town or in the suburbs) that people want. Sure, there are places to stay around Paddington, but Paddington is not London.
Persoanally, I have caught it - as far as I can recall - once. And like most Coffee Shop members live to the west of Heathrow, and would be doubling back in using it. Furthermore, I haven't flown in years - and to/from Heathrow that's for many years. Can't think when I would use it expect "in extremis". I suspect that as an element of a travel and transit system considering total journeys of the users, it could be replaced by something better using the paths. As an income generator, it works but by carrying a significant proportion of people who know no better as well as the people (and there will be some) for whom it's ideal and its loss would be a worsening of their experience.
Looking forward? I might advocate Heathrow Express paths being given over to an increased frequency of Elizabeth Line services running - on the core to Whitechapel at least - at a true metro frequency. Perhaps some skip-stopping (alternate trains only calling at Acton Main Line or West Ealing, for example) and ongoing services to Shenfield and to Woolwich, and how about to Stansted? Direct from Heathrow also gives - via the Piccadilly line - a further slew of stations in Central London served, including St Pancras International, and Kings Cross.
Old Oak Common gives (or will give, looking way ahead when it opens) further connectional opportunities, and all of the above mentiones / discusses are to the east of the airport with - still - direct rail links north, south or west absent and not even under construction.
| Re: Article on the Heathrow Express (and a touch of mission creep) Posted by Mark A at 08:00, 27th September 2026 | ![]() ![]() ![]() |
Those quotes... Seven is just plain rude in the usual way. Ten I feel sorry for as they're frequent travellers but need a friend to help them evolve their packing routine. I bet on going through their luggage, you'd find a kitchen sink, induction cooker and goodness knows what else.
| Re: Article on the Heathrow Express (and a touch of mission creep) Posted by Mark A at 08:03, 27th September 2026 | ![]() ![]() ![]() |
An issue is going to be the number of train paths that it consumes and I'm not familiar with that... is it taking resources that could be used in a far better way perhaps?
| Re: Article on the Heathrow Express (and a touch of mission creep) Posted by Bob_Blakey at 08:37, 27th September 2026 | ![]() ![]() ![]() |
For our Singapore trip next month we each paid £6.65 each way for railcard discounted, admittedly purchased in May, HEx journeys. The full price would have been £10.00 each way. The equivalent Elizabeth Line fare is £14.60 according to the TfL website. The apparent claim that a HEx journey always costs £26 seems to support the Grauniad's reputation for accuracy.
Extra paths for Elizabeth Line (EL) services? EL trains run on the Relief Lines. The 345's have a 90mph maximum speed. The HEx 387's can run at up to 110mph and stick to the Fast Lines. The stuff of timetabling nightmares?
| Re: Article on the Heathrow Express (and a touch of mission creep) Posted by Ralph Ayres at 09:44, 27th September 2026 | ![]() ![]() ![]() |
As I understand it, the current track layout means that HEx paths can't just be used for more Lizzie trains instead, other than for (little needed) non-stop trains to Paddington only. HEx runs on the fast lines into Paddington main line station so taking them away wouldn't help access to the slow lines or the Lizzie core; trying to use the paths for a different purpose might well just add more conflicting moves and make things worse. It might I suppose give a bit more resilience for fast GWR trains. No doubt Heathrow's owners would have cried foul if a different layout had been proposed with an unspoken aim of eventually reducing/removing HEx.
| Re: Article on the Heathrow Express (and a touch of mission creep) Posted by TaplowGreen at 09:59, 27th September 2026 | ![]() ![]() ![]() |
I've never understood the apparent antipathy from some which seems to exist towards the Heathrow Express.
Seems to me it's a premium product largely for a specific demographic who are prepared to pay a bit more for speed, comfort and convenience - I have only used it once but was quite impressed.
There's the Piccadilly Line if you're feeling brave/not in a rush, buses and now the Elizabeth Line too - I don't see how the existence of another option impacts them?
Is there something I've missed?
| Re: Article on the Heathrow Express (and a touch of mission creep) Posted by Noggin at 10:47, 27th September 2026 | ![]() ![]() ![]() |
I've never understood the apparent antipathy from some which seems to exist towards the Heathrow Express.
Seems to me it's a premium product largely for a specific demographic who are prepared to pay a bit more for speed, comfort and convenience - I have only used it once but was quite impressed.
There's the Piccadilly Line if you're feeling brave/not in a rush, buses and now the Elizabeth Line too - I don't see how the existence of another option impacts them?
Is there something I've missed?
Seems to me it's a premium product largely for a specific demographic who are prepared to pay a bit more for speed, comfort and convenience - I have only used it once but was quite impressed.
There's the Piccadilly Line if you're feeling brave/not in a rush, buses and now the Elizabeth Line too - I don't see how the existence of another option impacts them?
Is there something I've missed?
Absolutely - a dedicated airport express rail service is a big selling point for premium and business travellers, for whom time, comfort and security are major concerns.
It may sound, and indeed be trivial, but rather like being able to reclaim VAT on your shopping, it is genuinely the sort of thing that pushes the wealthy (and thus high-spending) to say "sod that, I'll go to Stockholm/Paris/Amsterdam/Rome instead".
Paris did it the other way around, since 1981, CDG has been served by the RER. The result? Well heeled travellers tend not to bother with it and take taxis instead, so they are now building an express service into Gare de l'Est.
London is already suffering massively from perceptions of high crime, not being in the Schengen area, high cost of accommodation and restaurants - why hobble it further?
| Re: Article on the Heathrow Express (and a touch of mission creep) Posted by Mark A at 11:00, 27th September 2026 | ![]() ![]() ![]() |
HEX key stats from the ORR April 24-25.
https://dataportal.orr.gov.uk/media/tlbajaix/heathrow-express-key-stats.pdf
| Re: Article on the Heathrow Express (and a touch of mission creep) Posted by Mark A at 11:13, 27th September 2026 | ![]() ![]() ![]() |
A simple division of number of trains run in revenue service versus passenger numbers suggests ~80 passengers per 460 seat capacity HEX train - in context, HEX is a 15 minute frequency service from ~04.30am to a bit before midnight.
| Re: Article on the Heathrow Express (and a touch of mission creep) Posted by IndustryInsider at 11:15, 27th September 2026 | ![]() ![]() ![]() |
Is there something I've missed?
I've always thought that the arrival of the Elizabeth Line should have heralded the end of Heathrow Express. Passenger numbers have dropped by a third from the figures for the last year before Covid, to an average of less than 100 passengers per train - approximately 85 if my maths is correct. All on an 8-car 387 trains which are far less 'premium' than the previous Class 332s they replaced, taking up four departure and arrival paths an hour at Paddington.
Not a good use of track capacity by any metric.
When the Old Oak Common station opens it will need to stop there, thus further diluting the speed advantage it has over the Elizabeth Line. In my opinion the paths it could free up would be better allocated to longer distance services operated by either GBR or an open access operator, rather than more Elizabeth Line services. My opinion on that could be swayed if a way of routing some of the Elizabeth Line services from the east that currently terminate at Paddington onto the main lines to still give a comparable journey time could be found without crossing them over on the flat, but a grade separated junction would be very expensive. When Old Oak Common opens the 90mph top speed of the 345s would be less of an issue on the main lines out to Airport Junction as their better acceleration would mean little difference in the sectional running times with that intermediate stop included.
However, in effect, the way the service is structured means it can continue to operate for as long as its owners want it to.
| Re: Article on the Heathrow Express (and a touch of mission creep) Posted by John D at 12:41, 27th September 2026 | ![]() ![]() ![]() |
As I understand it, the current track layout means that HEx paths can't just be used for more Lizzie trains instead, other than for (little needed) non-stop trains to Paddington only. HEx runs on the fast lines into Paddington main line station so taking them away wouldn't help access to the slow lines or the Lizzie core; trying to use the paths for a different purpose might well just add more conflicting moves and make things worse. It might I suppose give a bit more resilience for fast GWR trains. No doubt Heathrow's owners would have cried foul if a different layout had been proposed with an unspoken aim of eventually reducing/removing HEx.
They could instead be used by other trains running fast, then switching to the slow / relief lines further out. South Western has done this for decades with trains running fast to between Berrylands and Surbiton (beyond where the branches to Kingston and via Motspur Park branch off), then switching to slow tracks. A similar thing happens at Woking with trains to Basingstoke and Alton etc.
The GWR layout of paired by use makes it harder, but there is no reason why high speed crossovers and a flyover (in the Iver / Langley area) wouldn't allow similar too. There is the speed restricted Dolphin Junction (which doesn't seem to work on a warm summer day) which Network Rail are currently spending £27m upgrading.
Heathrow Express had its track access agreement extended in June 2024, with access granted to continue until June 2028. Previously there were number of end dates eg 2018, 2021 etc based on estimated Crossrail opening dates.
As far as I'm aware no further extension has yet been authorised. Unless it is extended again HEx ends in 21 months time.
| Re: Article on the Heathrow Express (and a touch of mission creep) Posted by ChrisB at 16:59, 27th September 2026 | ![]() ![]() ![]() |
I was coming here to say the same that HEX finishes currently in 2028. It must be costing Heathrow a large sum of money now for these paths & with the third runway in the offing, looking at alternatives? Flying taxi development?
| Re: Article on the Heathrow Express (and a touch of mission creep) Posted by eXPassenger at 17:56, 27th September 2026 | ![]() ![]() ![]() |
This has been the subject of a long discussion on RailUK. The points made include:
- It is owned by HAL who make a profit from it so why would they want to close it?
- The paths used do not exist West of Airport Junction as they are blocked when the preceding semi fasts either stop at Slough or slow down to transfer to the relief lines
- Elizabeth Line could not use the paths to Paddington and then continue through the core because there is no useable connection at Paddington
- As has been commented above the use of advance tickets substantially reduces the cost.
- These issues could be reduced by significant investment in grade separated junctions.
| Re: Article on the Heathrow Express (and a touch of mission creep) Posted by ChrisB at 20:51, 27th September 2026 | ![]() ![]() ![]() |
This has been the subject of a long discussion on RailUK. The points made include:
- It is owned by HAL who make a profit from it so why would they want to close it?
Hmmm - since the drop in passenger numbers? Show me the evidence.
| Re: Article on the Heathrow Express (and a touch of mission creep) Posted by eXPassenger at 17:51, 28th September 2026 | ![]() ![]() ![]() |
This has been the subject of a long discussion on RailUK. The points made include:
- It is owned by HAL who make a profit from it so why would they want to close it?
Hmmm - since the drop in passenger numbers? Show me the evidence.
A posting yesterday from a respected GWR individual stated that it was less profitable than in the past but not loss making. There has been a small rise in passengers.














