I explanation the answer may be here-
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Re: Infrastructure problems in Thames Valley causing disruption elsewhere - ongoing, since Oct 2014
« Reply #3081 on: Today at 06:36:19 am »
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Due to a broken down train between Slough and Hayes & Harlington the line is blocked.
Impact:
Train services running through these stations may be delayed. Disruption is expected until 07:15 12/11.
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By the time I arrived at Goring for the 7-45, things were still in a state of disarray, my train arriving nearly 10 minutes late. However by this time Journey Check had lost interest and no explanation was given for this.
What did Mark Hopgood say about information for passengers...?