2023 - Train update and amendment log

grahame

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Re: 2023 - Train update and amendment log - Swindon <-> Westbury

« Reply #225 on: June 04, 2023, 08:14:47 »

Quote

08:11 Warminster to Swindon due 09:03

08:11 Warminster to Swindon due 09:03 will be started from Westbury.
It will no longer call at Warminster and Dilton Marsh.
This is due to a fault on this train.


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bobm

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Re: 2023 - Train update and amendment log - Swindon <-> Westbury

« Reply #226 on: June 04, 2023, 08:37:53 »

I fear that may be optimistic. There is no unit at the platform in Westbury to form the service forward from there - some 15 minutes after it should have left.


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GBM

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Re: 2023 - Train update and amendment log - Swindon <-> Westbury

« Reply #227 on: June 04, 2023, 08:41:08 »

This service is cancelled.
This service was cancelled due to a problem with the on-board safety systems (MT).
RTT^» https://www.realtimetrains.co.uk/service/gb-nr:L51441/2023-06-04/detailed#allox_id=0 2M05


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grahame

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Re: 2023 - Train update and amendment log - Swindon <-> Westbury

« Reply #228 on: June 04, 2023, 08:42:10 »

Quote from: bobm on June 04, 2023, 08:37:53

I fear that may be optimistic. There is no unit at the platform in Westbury to form the service forward from there - some 15 minutes after it should have left.

Now showing as "cancelled throughout" - "This service was cancelled due to a problem with the on-board safety systems (MT)."

At the time of writing, the return service at 09:14 from Swindon is still shown as running. Also optimistic?


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bobm

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Re: 2023 - Train update and amendment log - Swindon <-> Westbury

« Reply #229 on: June 04, 2023, 08:45:59 »

Well is the 08:11 cancelled throughout? As at 08:43....

Quote

08:11 Warminster to Swindon due 09:03

08:11 Warminster to Swindon due 09:03 will be started from Westbury.

It will no longer call at Warminster and Dilton Marsh.

It is being delayed at Westbury.

This is due to a fault on this train.


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TaplowGreen

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Re: 2023 - Train update and amendment log - Swindon <-> Westbury

« Reply #230 on: June 04, 2023, 08:54:25 »

Great to see customers being provided with consistent information! Roll Eyes


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bobm

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Re: 2023 - Train update and amendment log - Swindon <-> Westbury

« Reply #231 on: June 04, 2023, 08:56:07 »

A five car Westbury to Southampton empty carriage working has been split to provide two carriages for Swindon. Just about to leave platform 1 at Westbury.


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bobm

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Re: 2023 - Train update and amendment log - Swindon <-> Westbury

« Reply #232 on: June 04, 2023, 09:01:07 »

Given the delay the service will be terminated at Chippenham with the return also starting from there.

May not be the end of the story - there is an engineering possession near Thingley which hasn't been lifted yet. Similar issues at Uffington and on the South Wales line at Hullavington.


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grahame

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Re: 2023 - Train update and amendment log - Swindon <-> Westbury

« Reply #233 on: June 04, 2023, 09:08:15 »

Quote from: TaplowGreen on June 04, 2023, 08:54:25

Great to see customers being provided with consistent information! Roll Eyes

Indeed - though I have an element of sympathy for the staff members on the ground who have come back to the trains which have been switched off for a number of days in the sidings and find they won't start up with all systems in place.

Always hard to know how much to flag up a problem while unsure whether it can be fixed or not, and how to percolate it reliably and consistently. But - agreed - not good for the customers. The real solution, perhaps, lies in getting train reliability and availability high enough to make these difficult calls into very rare ones.


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TaplowGreen

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Re: 2023 - Train update and amendment log - Swindon <-> Westbury

« Reply #234 on: June 04, 2023, 09:18:21 »

Good call Bob!

08:11 Warminster to Swindon due 09:03
08:11 Warminster to Swindon due 09:03 was started from Westbury and will be terminated at Chippenham.
It will no longer call at Warminster, Dilton Marsh and Swindon.
It has been delayed at Westbury and is now 30 minutes late.
This is due to a fault on this train.

09:14 Swindon to Westbury due 09:56
09:14 Swindon to Westbury due 09:56 will be started from Chippenham.
It will no longer call at Swindon.
This is due to a fault on this train.


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GBM

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Re: 2023 - Train update and amendment log - Swindon <-> Westbury

« Reply #235 on: June 04, 2023, 09:23:21 »

Quote from: TaplowGreen on June 04, 2023, 08:54:25

Great to see customers being provided with consistent information! Roll Eyes

Not in the right topic area, but on the subject of consistent information (ish).
A random example.
15:30 London Paddington to Taunton due 18:03
15:30 London Paddington to Taunton due 18:03 will be reinstated.
It will be terminated at Bristol Temple Meads.
It will no longer call at Nailsea & Backwell, Yatton, Worle, Weston-Super-Mare, Highbridge & Burnham, Bridgwater and Taunton.
This is due to a shortage of train crew.

So.
It's now reinstated but not to Taunton. Reinstated from London to Bristol only.
I want to travel to Taunton, but I need to read the additional information because it is NOT reinstated for me.

Misleading information.


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GBM

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Re: 2023 - Train update and amendment log - Swindon <-> Westbury

« Reply #236 on: June 04, 2023, 09:32:55 »

With 2M05 sat at Chippenham awaiting its return to Westbury, 1A10 (Weston to London) took wrong line working from Thingley to Wootton Junction


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grahame

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Re: 2023 - Train update and amendment log - Swindon <-> Westbury

« Reply #237 on: June 04, 2023, 10:08:15 »

Quote from: GBM on June 04, 2023, 09:32:55

With 2M05 sat at Chippenham awaiting its return to Westbury, 1A10 (Weston to London) took wrong line working from Thingley to Wootton Junction

Looks like sensible connections made at Chippenham from Swindon and to Swindon too.


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grahame

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Re: 2023 - Train update and amendment log - Swindon <-> Westbury

« Reply #238 on: June 04, 2023, 10:20:18 »

Just for the record ...

Quote

14:21 Frome to Swindon due 15:31
15:44 Swindon to Frome due 16:38
16:43 Frome to Swindon due 17:34
17:44 Swindon to Salisbury due 18:55

Facilities on the 17:44 Swindon to Salisbury due 18:55.
Will be formed of 2 coaches instead of 3.

I would not anticipate an overcrowding issue.


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grahame

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Re: 2023 - Train update and amendment log - Swindon <-> Westbury

« Reply #239 on: June 10, 2023, 06:45:59 »

Quote

16:35 Westbury to Swindon due 17:17
17:44 Swindon to Westbury due 18:25
18:35 Westbury to Swindon due 19:17
19:44 Swindon to Westbury due 20:25

19:44 Swindon to Westbury due 20:25 will be cancelled.
This is due to a shortage of train crew.

Northbound gap at Melksham - 14:22 to 21:34, Southbound gap from 15:22 to 22:36. Oops.


« Last Edit: June 10, 2023, 08:03:38 by grahame »	Logged

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