GWR Advance as an eticket

Clan Line

Hero Member

Posts: 864

GWR Advance as an eticket

« on: January 19, 2023, 12:12:23 »

I tried to buy an Advance ticket (WMN^» to ROM for 31st Jan) from the GWR^▸ website. It would not give me the option to have it as an eticket. The website clearly states that Advance tickets can be "collected" as an eticket. I tried the mobile App with the same result. I then tried entering some different Advance journeys on the same date - all of these were offered as etickets.
I have never had this problem before. Is the issuance of an eticket route or fare dependent ?

When I went to the station to collect the ticket, the machine wouldn't recognise my bank card - so I had to join the queue at the booking office. The "speed and convenience" of buying an eticket must have wasted about 2 hours of my time in total !! Progress ?


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Jamsdad

Sr. Member

Posts: 201

Re: GWR Advance as an eticket

« Reply #1 on: January 20, 2023, 17:04:53 »

I wonder if this is a problem with your credit card?

I just booked and paid for an Advance e-ticket on the GWR^▸ app, and it all went through as usual. Certainly not a general problem with Advance e-tickets.


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Clan Line

Hero Member

Posts: 864

Re: GWR Advance as an eticket

« Reply #2 on: January 21, 2023, 10:20:51 »

I've used that card numerous times on line/with App with no problems.
My whole trip (above) is actually to Chandlers Ford, some time after collecting the ticket from the booking office I thought that I should have bought the ticket from ROM to CFR while I was there. I attempted to buy it on line this morning............worked perfectly ! When I checked on the App to see if the eticket was there, it was - along with the booking code for the WMN^» - ROM leg !!! It couldn't send the ticket to my phone but it could send the booking code.................most odd !

As an aside: WMN - CFR single, on the day - £16.95: two weeks prior, Split tickets, Advance plus "Evening Out Single" - £7.85.


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grahame

Administrator
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Posts: 40853

Re: GWR Advance as an eticket

« Reply #3 on: January 21, 2023, 10:25:17 »

Quote from: Clan Line on January 21, 2023, 10:20:51

As an aside: WMN^» - CFR single, on the day - £16.95: two weeks prior, Split tickets, Advance plus "Evening Out Single" - £7.85.

Those evening out singles are really useful Wink

. ... Portsmouth and Southsea to Melksham later in the day (e.g. Ferry arrival from Cherbourg) works well with a Romsey split.


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Clan Line

Hero Member

Posts: 864

Re: GWR Advance as an eticket

« Reply #4 on: January 21, 2023, 10:40:41 »

Quote from: grahame on January 21, 2023, 10:25:17

Quote from: Clan Line on January 21, 2023, 10:20:51

As an aside: WMN^» - CFR single, on the day - £16.95: two weeks prior, Split tickets, Advance plus "Evening Out Single" - £7.85.

Those evening out singles are really useful Wink

. ... Portsmouth and Southsea to Melksham later in the day (e.g. Ferry arrival from Cherbourg) works well with a Romsey split.

Especially as the "Evening" is deemed to start at 1200 !


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