Train GraphicClick on the map to explore geographics
 
I need help
FAQ
Emergency
About .
Travel & transport from BBC stories as at 00:15 02 May 2024
- Ex-Camelot boss named as new Post Office chairman
Read about the forum [here].
Register [here] - it's free.
What do I gain from registering? [here]
 22/05/24 - WWRUG / TransWilts update
02/06/24 - Summer Timetable starts
17/08/24 - Bus to Imber
27/09/25 - 200 years of passenger trains

On this day
2nd May (1859)
Royal Albert Bridge opens

Train RunningCancelled
23:45 Slough to Windsor & Eton Central
23:56 Windsor & Eton Central to Slough
Short Run
21:45 Penzance to London Paddington
02/05/24 05:23 Hereford to London Paddington
Delayed
18:59 Cardiff Central to Penzance
22:30 Gatwick Airport to Reading
23:22 Gatwick Airport to Reading
23:34 Reading to Basingstoke
02/05/24 00:05 Basingstoke to Reading
PollsThere are no open or recent polls
Abbreviation pageAcronymns and abbreviations
Stn ComparatorStation Comparator
Rail newsNews Now - live rail news feed
Site Style 1 2 3 4
Next departures • Bristol Temple MeadsBath SpaChippenhamSwindonDidcot ParkwayReadingLondon PaddingtonMelksham
Exeter St DavidsTauntonWestburyTrowbridgeBristol ParkwayCardiff CentralOxfordCheltenham SpaBirmingham New Street
May 02, 2024, 00:17:41 *
Welcome, Guest. Please login or register.

Login with username, password and session length
Forgotten your username or password? - get a reminder
Most recently liked subjects
[136] Train drivers "overwhelmingly white middle aged men"
[70] Visiting the pub on the way home.
[53] Leven, Fife, Scotland, fast forward a month
[46] Vintage film - how valid are these issues today?
[45] Infrastructure problems in Thames Valley causing disruption el...
[44] [otd] 20.10.1979 - First meeting, Guild of Railway Artists
 
News: the Great Western Coffee Shop ... keeping you up to date with travel around the South West
 
   Home   Help Search Calendar Login Register  
Pages: [1]
  Print  
Author Topic: Groupsave not available though gwr.com?  (Read 1961 times)
PhilWakely
Transport Scholar
Hero Member
******
Posts: 2020



View Profile
« on: August 23, 2016, 08:48:51 »

Am I missing something or is Groupsave no longer available when booking online through gwr.com?

I need to add three more adults to a party of Holiday Club children travelling today from PIN  to EXT and wanted to select a Groupsave option as you could through the old booking engine, but it does not appear to be listed as an option anywhere.

To repeat, am I missing something?
Logged
Ollie
Data Manager
Hero Member
******
Posts: 2302


View Profile
« Reply #1 on: August 23, 2016, 08:57:55 »

It should offer you GroupSave as one of the fare options by default rather than having to request it as a railcard.
Logged
PhilWakely
Transport Scholar
Hero Member
******
Posts: 2020



View Profile
« Reply #2 on: August 23, 2016, 09:07:58 »

Thanks Ollie,
yes - I was just a little slow. I spotted it just after posting  Embarrassed  Embarrassed
Logged
grahame
Administrator
Hero Member
*****
Posts: 40849



View Profile WWW Email
« Reply #3 on: August 23, 2016, 09:55:34 »

It should offer you GroupSave as one of the fare options by default rather than having to request it as a railcard.

I'm delighted that it now does this.   Even gives you Groupsave for 2 adults + 1 child.

There is the (much more minor) issue that some customers read the resulting prices as per person and panic, not realising that the price is for the whole group - "You told me £17.50 each but the web site quoted £33.60 - and for three of us that's over £100 ..."
Logged

Coffee Shop Admin, Acting Chair of Melksham Rail User Group, Option 24/7 Melksham Rep
Do you have something you would like to add to this thread, or would you like to raise a new question at the Coffee Shop? Please [register] (it is free) if you have not done so before, or login (at the top of this page) if you already have an account - we would love to read what you have to say!

You can find out more about how this forum works [here] - that will link you to a copy of the forum agreement that you can read before you join, and tell you very much more about how we operate. We are an independent forum, provided and run by customers of Great Western Railway, for customers of Great Western Railway and we welcome railway professionals as members too, in either a personal or official capacity. Views expressed in posts are not necessarily the views of the operators of the forum.

As well as posting messages onto existing threads, and starting new subjects, members can communicate with each other through personal messages if they wish. And once members have made a certain number of posts, they will automatically be admitted to the "frequent posters club", where subjects not-for-public-domain are discussed; anything from the occasional rant to meetups we may be having ...

 
Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.2 | SMF © 2006-2007, Simple Machines LLC Valid XHTML 1.0! Valid CSS!
This forum is provided by customers of Great Western Railway (formerly First Great Western), and the views expressed are those of the individual posters concerned. Visit www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site if you feel that the content provided by one of our posters contravenes our posting rules (email link to report). Forum hosted by Well House Consultants

Jump to top of pageJump to Forum Home Page