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Author Topic: Collecting tickets from ticket machines using new Mixing desk booking system?  (Read 3751 times)
Glovidge
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« on: November 15, 2012, 17:05:52 »

Hello

I booked my advance tickets and as I've done my usual trick of splitting the tickets at Swindon (thus saving myself ^5) I've had a confirmation e-mail saying that the two "separate" legs of the journey are now under the same booking reference, which is now called a confirmation number?

Is this correct? It would make sense but usually the two "separate" legs come under two different booking reference numbers.

(Please feel free to move to related thread)
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Brucey
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« Reply #1 on: November 15, 2012, 17:19:16 »

Yes, Mixing Deck has always given one reference number for all the tickets you have purchased.  Just enter the code and all your tickets will be printed at once.  Much easier than fiddling around with different reference numbers.
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Glovidge
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« Reply #2 on: November 15, 2012, 17:44:58 »

Ruddy hell, anyone would think its 2012 Grin
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Brucey
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« Reply #3 on: November 15, 2012, 17:46:54 »

That is another of the reasons I disliked The Train Line.  I once ended up with 16 codes for one booking.  Imagine the amount of time it took for these to be issued.

The same thing on The Mixing Deck would have given me a single code and printed all the tickets at the same time.
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Louis94
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« Reply #4 on: November 15, 2012, 17:47:27 »

Yes, Mixing Deck has always given one reference number for all the tickets you have purchased.  Just enter the code and all your tickets will be printed at once.  Much easier than fiddling around with different reference numbers.

Accept from it has a habit of playing up and printing one set of tickets and then refusing to print the rest, requiring you to go to the ticket office to get them!
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