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Author Topic: Ranger when ticket office is closed?  (Read 7321 times)
6 OF 2 redundant adjunct of unimatrix 01
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« Reply #15 on: May 08, 2009, 18:09:31 »

from the network rail station guide i advise you to phone first

Quote
Staffing Level    Part Time
Staffing Hours   Monday-Friday 06:15-20:30 Saturday 06:30-20:30 Sunday 09:45-21:00
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Brucey
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« Reply #16 on: May 08, 2009, 18:11:00 »

Very useful - thanks everyone Smiley
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devon_metro
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« Reply #17 on: May 08, 2009, 18:12:46 »

Axminster does have a "PERTIS (Permit to travel)" Permit to Travel machine, so try getting something from that, otherwise see the guard once he/she has closed the doors. They should be at the back, so not far from the car park entrance.
« Last Edit: May 08, 2009, 18:28:03 by devon_metro » Logged
vacman
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« Reply #18 on: May 08, 2009, 18:18:16 »

Shouldn't see a problem buying it on the train but best to see the guard before you get on the train to save any miss-understanding, if the guard doesn't know how to issue it it's in the avantix under "Rover enquiry" and to type in "devon" and it should come up with a list for the guard.
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Chris from Nailsea
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« Reply #19 on: May 08, 2009, 19:54:09 »

Brilliant - thanks, vacman!  Wink Cheesy Grin
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William Huskisson MP (Member of Parliament) was the first person to be killed by a train while crossing the tracks, in 1830.  Many more have died in the same way since then.  Don't take a chance: stop, look, listen.

"Level crossings are safe, unless they are used in an unsafe manner."  Discuss.
Btline
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« Reply #20 on: May 08, 2009, 21:22:07 »

Why are the Rangers so hard to find on the Advantix machines?

I was travelling on the "Heart of Wales" line, I was about to pay for a Craven Arms to Swansea return - v expensive, as I wanted "any permitted route" so I could return via Newport - but a fellow passenger pointed out this "Heart of Wales day rover/ranger", which cost a lot less than the fare I was on the brink of paying.

But it took the guard ages to find the ticket. He went to the rear cab (of the Class 153) and found a file with all the rovers in, and we were the best part of 30 mins into the journey before I was finally sold the rover! (with many stops in between)

Any ideas? (particularly to guards like Vacman)

And as a side topic, why is a rover cheaper than a return ticket? Huh
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vacman
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« Reply #21 on: May 08, 2009, 21:34:26 »

Why are the Rangers so hard to find on the Advantix machines?

I was travelling on the "Heart of Wales" line, I was about to pay for a Craven Arms to Swansea return - v expensive, as I wanted "any permitted route" so I could return via Newport - but a fellow passenger pointed out this "Heart of Wales day rover/ranger", which cost a lot less than the fare I was on the brink of paying.

But it took the guard ages to find the ticket. He went to the rear cab (of the Class 153) and found a file with all the rovers in, and we were the best part of 30 mins into the journey before I was finally sold the rover! (with many stops in between)

Any ideas? (particularly to guards like Vacman)

And as a side topic, why is a rover cheaper than a return ticket? Huh
It only seems to be Arriva's rovers that are cheaper than SDR/CDR (Off Peak Day Return [ticket type] (formerly 'Cheap Day')), for Example, Aberystwyth to Pwlhelli is about ^12 SDR (no CDR avail) yet you can get a Cambrian rover for about ^7!
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devon_metro
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« Reply #22 on: May 08, 2009, 21:38:21 »

Fgw rovers mean local fares are capped. Barnstaple - Gunnislake CDR (Off Peak Day Return [ticket type] (formerly 'Cheap Day')) for ^9.50 for example.

I believe rovers are under secondary services, so perhaps guards simply havnt been trained sufficiently to issue them.
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Chris from Nailsea
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« Reply #23 on: May 08, 2009, 21:52:05 »

Thanks, everyone!

(However, before we cause TerminalJunkie an apoplexy, may I gently point out that the correct spelling is 'Avantix (Ticket Issuing System used on board trains)': see http://en.wikipedia.org/wiki/Avantix_Mobile ) Wink Cheesy Grin
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William Huskisson MP (Member of Parliament) was the first person to be killed by a train while crossing the tracks, in 1830.  Many more have died in the same way since then.  Don't take a chance: stop, look, listen.

"Level crossings are safe, unless they are used in an unsafe manner."  Discuss.
Btline
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« Reply #24 on: May 08, 2009, 22:15:58 »

Thanks for clarifying! I never seem to know how to spell that word. What does it mean anyway? What's wrong with "Fares Manual"? Huh
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willc
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« Reply #25 on: May 09, 2009, 17:46:37 »

According to SWT (South West Trains)'s website, the booking office hours at Axminster are:

Monday-Friday: 06:15-17:00
Saturday: 07:15-13:05
Sunday: not yet supplied

Given their recent efforts to cut staffing costs, I would trust these more than Network Rail or National Rail Inquiries.
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cereal_basher
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« Reply #26 on: May 09, 2009, 19:46:40 »

Rovers aren't hard to issue, it's just guards aren't trained on them. They don't use the standard method of typing two stations in and getting a list of fares. They have to go to the main menu, select a different sub menu, then finally Rover Enquiry, which implies it is only for looking up Rover Fares, not for issuing them.
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