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On this day
2nd May (1999)
Last special train to Weymouth Quay (*)
Train RunningCancelled
17:03 London Paddington to Penzance
17:54 Cardiff Central to London Paddington
20:56 Cardiff Central to Bristol Temple Meads
21:59 Cardiff Central to Bristol Temple Meads
22:30 Cardiff Central to Bristol Temple Meads
23:30 Cardiff Central to Bristol Temple Meads
Short Run
16:19 Carmarthen to London Paddington
16:23 Portsmouth Harbour to Cardiff Central
16:23 Swansea to London Paddington
16:35 London Paddington to Plymouth
16:48 London Paddington to Swansea
16:50 Penzance to Cardiff Central
17:18 London Paddington to Swansea
17:23 Portsmouth Harbour to Cardiff Central
17:27 Cardiff Central to Portsmouth Harbour
17:59 Cardiff Central to Penzance
18:10 Taunton to Cardiff Central
18:18 London Paddington to Swansea
18:18 Carmarthen to London Paddington
18:23 Swansea to London Paddington
18:24 Portsmouth Harbour to Cardiff Central
18:29 Gatwick Airport to Reading
18:30 Cardiff Central to Portsmouth Harbour
18:48 London Paddington to Swansea
18:59 Cardiff Central to Penzance
19:14 Taunton to Cardiff Central
19:18 London Paddington to Swansea
19:23 Portsmouth Harbour to Cardiff Central
19:30 Cardiff Central to Portsmouth Harbour
19:33 London Paddington to Worcester Shrub Hill
19:48 London Paddington to Swansea
19:56 Cardiff Central to Taunton
20:23 Swansea to London Paddington
20:24 Portsmouth Harbour to Cardiff Central
20:24 Exmouth to Cardiff Central
20:30 Carmarthen to Bristol Parkway
20:30 Cardiff Central to Portsmouth Harbour
21:30 Cardiff Central to Frome
21:45 Penzance to London Paddington
21:48 London Paddington to Swansea
22:49 London Paddington to Swansea
Delayed
15:48 London Paddington to Carmarthen
16:15 Penzance to London Paddington
17:48 London Paddington to Carmarthen
An additional train service has been planned to operate as shown 18:22 Bristol Temple Meads to Portsmouth Harbour
20:48 London Paddington to Swansea
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Great Western Coffee Shop > All across the Great Western territory > Fare's Fair > Delay-repay. Also repays if you miss your bus because the train was late?
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Author Topic: Delay-repay. Also repays if you miss your bus because the train was late?  (Read 4380 times)
Fourbee
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« Reply #15 on: April 12, 2019, 11:01:17 »
Quote from: stuving on April 12, 2019, 10:52:54
In the case of your journey on 7th April, I was wondering if the software might also have an issue with GPS week number roll-over. Did SWR» (South Western Railway - about) by any chance also alter your date of travel to 22 August 1999?

My GWR▸ (Great Western Railway) claim yesterday had the date right (apart from the first one quoted being in American format; is it so hard to transpose the digits in an email even if you don't want to store it in UK▸ (United Kingdom) format? Just gives the impression of sloppiness).
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rogerw
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« Reply #16 on: April 12, 2019, 11:16:11 »
The date was correct as 7 April, just the travel time shown as 1115 instead of 1215
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rogerw
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« Reply #17 on: April 17, 2019, 20:24:44 »
Time for an update on my delay repay claims.  My appeal against the rejection by SWR» (South Western Railway - about) has also been rejected, reason shown below
Thank you for your Delay Repay claim. We have checked the journey you have claimed for and we are unable to find a timetabled journey that matches your claim. Therefore, your claim has been rejected on this occasion.

If you still believe we’ve made the wrong decision or that you’ve given us the wrong information, then you will need to contact the Customer Relations team using the details provided below.

Two points to make from this. Firstly I travelled on the timetabled journey claimed so that it most certainly existed. If they cannot identify it they should ask further questions, not reject out of hand.  Secondly there was no information given below on how to contact the Customer Relations team.

The system is clearly not working as it should, particularly for Sunday travel and I will be contacting the general manager concerning this. 

On a happier note, my claim with GWR▸ (Great Western Railway) (for a Friday journey), submitted on 7th April was agreed today
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ChrisB
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« Reply #18 on: April 18, 2019, 10:23:54 »
that needs escalating, with full explanation of what you believe are the facts.
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rogerw
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« Reply #19 on: April 18, 2019, 17:11:51 »
It will be. My first job tomorrow as I am busy all day today.
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