Blimey, answer already.....!
Firstly any bikes that are removed from cycle storage for whatever reason are held by ourselves or in storage elsewhere for at least 6 weeks - this is to ensure if a bike has been removed incorrectly it is returned to its owner.
And clearly we give quite a bit of notice through the tags prior to removal.
When bikes are not claimed they either get recycled or go to local charities for their benefit.
With limited cycle parking it is an on going challenge to ensure maximum availability in our storage areas. The customer is right there is no time limit. However the cycle parking is for rail users only, at least its meant to be. We do have an issue with cyclists from the university leaving bikes for weeks on end.
The idea of tagging bikes isn't to cause offence or upset but to give fair warning. In this instance perhaps we could of improved by not being so quick to tag a bike only there for a few days.
- I'm happy for you to rejig and reword any part of this as you see fit
No alterations made - posted as it was typed on his BlackBerry!
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