Train GraphicClick on the map to explore geographics
 
I need help
FAQ
Emergency
About .
No recent travel & transport from BBC stories as at 23:15 28 Apr 2024
Read about the forum [here].
Register [here] - it's free.
What do I gain from registering? [here]
 22/05/24 - WWRUG / TransWilts update
02/06/24 - Summer Timetable starts
17/08/24 - Bus to Imber
27/09/25 - 200 years of passenger trains

On this day
28th Apr (1996)
GNER franchise (Sea Containers) starts on ECML (*)

Train RunningDelayed
19:38 London Paddington to Swansea
19:53 London Paddington to Plymouth
20:44 London Paddington to Worcester Shrub Hill
21:30 London Paddington to Bristol Temple Meads
22:10 Taunton to Bristol Temple Meads
23:03 Reading to Gatwick Airport
PollsThere are no open or recent polls
Abbreviation pageAcronymns and abbreviations
Stn ComparatorStation Comparator
Rail newsNews Now - live rail news feed
Site Style 1 2 3 4
Next departures • Bristol Temple MeadsBath SpaChippenhamSwindonDidcot ParkwayReadingLondon PaddingtonMelksham
Exeter St DavidsTauntonWestburyTrowbridgeBristol ParkwayCardiff CentralOxfordCheltenham SpaBirmingham New Street
April 28, 2024, 23:23:47 *
Welcome, Guest. Please login or register.

Login with username, password and session length
Forgotten your username or password? - get a reminder
Most recently liked subjects
[138] Clan Line - by Clan Line !
[118] Visiting the pub on the way home.
[44] South Western Railways Waterloo - Bristol services axed
[42] access for all at Devon stations report
[27] Labour to nationalise railways within five years of coming to ...
[22] Misleading advertising?
 
News: the Great Western Coffee Shop ... keeping you up to date with travel around the South West
 
  Home Help Search Calendar Login Register  
  Show Posts
Pages: 1 2 3 [4] 5 6 ... 149
46  All across the Great Western territory / Across the West / Re: Great Western Railway: on-board catering, buffets, Travelling Chef, Pullman - ongoing discussion on: May 05, 2015, 12:23:20
And there is the reason that on board catering is a declining facility these days.  All the large stations, and the majority of smaller ones, that the long distance trains call at now have vastly superior catering options at the station than they used to up until the end of the last century.  That, and the fact that the old 'three square meals a day' at set times is also largely a thing of the past in modern society.

It's a pity, but it's an undeniable reality.

London Midland pulled the Trolley Services from their trains for this very reason. They even said themselves that "Many of our trains stop for extended time periods where catering facilities are widely available"

But I think pulling Buffet Services from Long Distance InterCity services would be a very very bad idea...!
47  All across the Great Western territory / The Wider Picture in the United Kingdom / Re: On train wifi with different Train Operating Companies (TOCs) on: May 05, 2015, 12:22:13
This is the problem that FGW (First Great Western) are going to have. When it was little advertised the service was faultless and speed for ontrain WiFi was incredible.

These days there are places where it is worse than useless. Particularly on busy trains.

It's the same issue with sharing a 2MB/s connection in the workplace. Might be fine for 2 or 3 people for casual browsing. But try running that in an office with a couple of servers and 40 workstations... (Which I came across a couple weeks ago) Roll Eyes

It's like the motorway congestion effect. If you have a 4 lane motorway with just a small handful of cars. You can do speeds in the hundreds as the capacity is there to do so.

But if you have a 2 lane motorway which now has several hundred cars and a few lorries... Speeds are going to be much slower as there is too much traffic for the motorway to handle...

That is what happens when you try to share a 3G Modem between a couple hundred passengers... But things like iCloud or Google+ Photo Backup (Which is programmed to run over WiFi rather than 3G/4G) are what kills connections. Uploading data on a connection where upload is limited WILL have serious impact on it.
48  All across the Great Western territory / Your rights and redress / Re: Making up the rules, again? on: April 30, 2015, 17:16:34
The passenger charter is perfectly clear.

If no seats then we pay out.

It's also considered a done thing that if you cannot get a seat in First Class and as a result you take a seat in Standard Class (which is available) then you are compensated. Rightly so in my opinion.

I can't see how a TOC (Train Operating Company) can justify not refunding the additional First Class part of the fare if you didn't actually use the service on the train.



A long time ago I had issue on a Southern Trains service where I purchased a First Class Ticket to travel from Brighton - London Victoria. The train was short formed and had 5 Carriages instead of 10. There was a "Celebrity" onboard and some passengers who claimed they had rights to deny me entry to First Class Private Security told me First Class was off limits. Any other passenger I think would have accepted this, sat in Standard Class and claimed back from the TOC if they could be bothered.

I however being the awkward sod I am, was having absolutely none of it. To cut a long story short. A vicious verbal argument broke out, I quoted NRCoC (National Rail Conditions of Carriage), that got the BTP (British Transport Police) called and the train delayed.

Southern kinda missed the point and said that First Class would have been refunded if the accommodation was full (it wasn't) but refunded me the fare in full + a good will gesture for the distress I received and subsequent severe delays I encountered as a result (A missed flight from Stansted Angry )
49  All across the Great Western territory / Buses and other ways to travel / Re: Faresaver in Wlltshire - senior travel before 09:30 at junior prices? on: April 30, 2015, 16:48:12
Faresaver, can I confirm if this applies to Wiltshire Pass Holders only?

For example a Somerset County Council pass can be used for Child Fares on pre 09:00 / 09:30 services anywhere on the network? Say X34, 267 and 87?

Also this is limited to OAP Passes only or can Disability Passes be used for the offer in addition?
50  All across the Great Western territory / Fare's Fair / Re: Fare dodging to court within 2 weeks (West Briton article) on: April 30, 2015, 16:42:46
Interesting read that Brucey. I have some issues with it though.

Quote
2. Formal warning

We have taken the more lenient step of issuing you with a warning. You may also be requested to pay an outstanding fare and an administrative charge of ^30.

Well a ^30 "Administrative Charge" is in itself a penalty, so how can it enforceable if you are just being warned. It also says "may" be charged. So if I may play devils advocate, it won't be charged if it gets referred to prosecution? You cannot warn someone and then charge them for the privilege... That is a contradiction.

If I ever found myself in this situation, I wouldn't pay an "Administrative Charge" for a warning. You cannot have it both ways.

The website then goes on to say:

Quote
Following the date of the letter any further occurrence or your failure to respond to this letter will result in the matter being referred for prosecution.

Proof of posting is NOT proof of receipt. Letters get lost all the time in the postal system. Why would one need to respond to a warning anyway? So if you don't respond to the letter then you will get the case referred to prosecution? So if again I may play controversially and ask "What defines a response?" signing for a recorded delivery letter? a grovelling apology? a sob story? Or just an "OK"

Quote
4. Failure to purchase
You have travelled from a station where ticket purchasing facilities were available and functional at the start of your journey. You have 21 days in which to pay the outstanding fare (only) shown on the notice.

No mention of a administrative charge here? Simply pay the fare due and case closed? Seems very reasonable to me if you owe the fare in question.

Quote
6. Penalty parking notice
This notice carries a ^50 penalty to be paid within 14 days following its issue. Failure to make payment in the specified timescale may result in you incurring an increase in the penalty and an administration fee. Failure to respond will result in the registered owner's details being requested from the DVLA (Driver and Vehicle Licensing Agency).

Again, what is it with this "may result" nonsense?! Now looking at this it appears that Northern are using their own Parking Enforcement teams rather than a Private Parking Company...

Quote
Failure to pay the Penalty after notification will result in the matter being referred for prosecution.

So they're using the Byelaws then?

Oh and look at this............



Loving that 0844 number!
51  All across the Great Western territory / Across the West / Re: FGW 1st Class - ongoing discussion of the benefits and their apparent reduction on: April 29, 2015, 14:26:51
I believe that's possibly from when Virgin Trains tried to go for a 3 Class Railway. Standard Class, Silver Service and First Class?

This was the same Virgin Trains that with their XC (Cross Country Trains (franchise)) Franchise originally named First Class as Club Class.

Except you could never buy a Club Class Ticket so technically you could never travel legitamately under the NRCOC (National Rail Conditions of Carriage) as a ticket for the service didn't exist...
52  All across the Great Western territory / Fare's Fair / Re: Fare dodging to court within 2 weeks (West Briton article) on: April 29, 2015, 14:18:36
Oh... wow...

I recognise some of those names from my dubious secondary school years.
For all the wrong reasons... Karma is a wonderful, wonderful thing... Grin

...Even if it does take 10 years! Angry
53  All across the Great Western territory / Fare's Fair / Overpriced Advance Fare Tiers and Bizzare Routeing... Should this be allowed? on: April 20, 2015, 17:09:22
I was looking at the opportunity for a Birthday Bash when I stumbled across this fantastic little anomaly...







So First Great Western have (as we know) higher Advance Fare Tiers than the most flexible Anytime Single Tickets... What's worse is they are actually selling them!!

I brought this to the attention of FGW (First Great Western) via Twitter and received the following response from Sam:

Quote
Hi Dominic. Sorry about this one. Normally our Advance Purchase tickets are cheaper. I'll log your comments. -Sam.

This did make me a little mift. Normally the tickets are cheaper? As far as I am concerned this is something that SHOULD NOT be able to happen. Maybe I'm overreacting... But lets look at this one:



That's really bad... The most expensive First Advance tier we learn is ^194 when an Anytime First Class Single is ^126.05 (Railcard Prices)

I started a twitter conversation with FGW Dave who said he logged my concerns and would get managers to check the price flows for the routes. As far as I am concerned it should not be allowed that FGW sell train specific tickets for a higher price than Any Train tickets... It just doesn't make sense and is a dubious practice.

A further conversation ensued with another Twitter Member who suggested I posted this example on RailForums (A political place I'd rather not venture too... Far too ehm... ok I'll be quiet on that one!) But he thought I might actually get somewhere with it.

I am of the personal belief that it is of public interest that ALL Train Operators are banned from selling Advance "Train Specific" Tickets when the most flexible the Like for Like ticket is cheaper than the tiers in question. Am I just making a mountain out of a molehill or is this something worthy of pressing with FGW and potentially the regulatory bodies / DfT» (Department for Transport - about)?



Ok now onto my next issue...



What on earth is that all about... The sickening thing being that I would be liable for a Penalty Fare if I stayed on that first Ipswich Bound Train... But I am conscious of the "Through Train Rule" in the National Rail Conditions of Carriage so maybe if the first train I was on from Peterborough was the booked train, my ticket would remain valid despite an advertised change onto a second Ipswich train to change at Ipswich?

Even that one doesn't make sense... But the idea of being liable for a penalty fare when you're on a train going to the same place, but the ticket you have states you must change or be potentially liable does not sit well in my view...
54  Journey by Journey / London to the West / Re: Taunton station losing Pumpkin, gaining Starbucks on: April 17, 2015, 18:00:38
Two pubs I know close to stations have an official railway feed to display arrivals and departures - the GW (Great Western) opposite Swindon station and The Prince of Wales opposite Didcot Parkway.

Knights Templar near Bristol Temple Meads has one also.

Alcohol is available in Bath Spa Starbucks. But the coffee is depressingly overpriced. Dashi which is an independent outlet is both cheaper and nicer IMO (in my opinion).

But for the price of Starbucks when I know I can get a comp coffee on the train 98% of the time if traveling HST (High Speed Train). Then sorry. Train wins every time. Even if the coffee isn't as good.

But Coffee in First Class has made a notable improvement over the months. Particularly with the availability of fresh milk Smiley
55  All across the Great Western territory / Across the West / Re: Train Derailment at Brighton Station - 15/04/2015 on: April 15, 2015, 17:05:23
Preston Park is how far they are able to run at present:

http://www.southernrailway.com/

Quote
Mainline train services currently unable to run between Brighton and Preston Park, this is due to an empty train derailing between the depot and Brighton station.
Although severely disrupted we are now able to operate train services between Brighton and Lewes, between Preston Park/Brighton and Worthing and north of Preston Park to and from London.
Southern ticket holders are being accepted on;
  • Thameslink mainline train services which are also severely disrupted
  • South West Trains services between Portsmouth/Southampton and London Waterloo
  • First Great Western train services between Redhill and Guildford
  • Southeastern train services between Hastings and London via Tonbridge
Rail tickets are also being accepted by;
  • Brighton and Hove buses between Brighton and Shoreham (Route 2), between Brighton and Lewes (Route 29)
  • between  Brighton and Eastbourne via Newhaven (Route 12)
  • Stagecoach buses between Brighton and Littlehampton / Bognor / Portsmouth Hard (Route 700).
We also have some replacement buses operating;
  • between Brighton and Worthing
  • between Brighton and Haywards Heath/Three Bridges.
56  Sideshoots - associated subjects / News, Help and Assistance / Re: Crome on: April 15, 2015, 16:55:37
Be very careful with Chrome Spellchecker...



It's default language checker is English (United States) - Which you should change to English (United Kingdom)

and as you can see; I'm using Chrome and mine still works Smiley
57  All across the Great Western territory / Across the West / Train Derailment at Brighton Station - 15/04/2015 on: April 15, 2015, 16:47:53
An Empty Coaching Stock Move from Lovers Walk Depot near Brighton has derailed outside the station:

From the Argus:

Quote
A train has derailed outside Brighton station.

A locomotive which was not in public use was leeaving the Lovers Walk train depot just outside Brighton station shortly before 2pm when the derailment took place.

As a result no services running between Brighton and Hove, on the Brighton Mainline and Brighton and Lewes.

Rail replacement buses for the Brighton Main Line are being arranged.

Brighton and Hove Buses are now accepting tickets between Brighton & Shoreham, Brighton & Lewes, Brighton & Eastbourne via Newhaven.

A spokesman for Network Rail said: "Efforts are being made to begin services as soon as possible and Network Rail and operators Southern and Thameslink will update passengers on progress."

The cause of the derailment is under investigation.

Engineers are on site evaluating the situation.

Southern are unable to say when services will return to schedule.

Southern tickets are being accepted on the following services:
  • South West Trains services between Portsmouth/Southampton and London Waterloo,
  • First Great Western train services between Redhill and Guildford,
  • Southeastern train services between Hastings and London via Tonbridge,
  • Brighton and Hove buses between Brighton and Shoreham (Route 2),
  • Brighton and Lewes (Route 29),
  • Brighton and Eastbourne via Newhaven (Route 12),
  • Stagecoach buses between Brighton and Littlehampton / Bognor / Portsmouth Hard (Route 700),
  • Passengers can expect delays of up to 80 minutes to their journeys.

http://www.theargus.co.uk/video/4174850886001/?ref=vidshare
58  Journey by Journey / TransWilts line / Re: Catching up / filling in on: April 01, 2015, 17:47:17
Love getting hospital appointments with 23 hours notice till the appointment Undecided Lips sealed

I'm going to have to rule out tomorrow evening. Things are getting too tight for time now. However I have the green signal for Friday for most in not all of the day Smiley

See you Friday Smiley
59  Sideshoots - associated subjects / News, Help and Assistance / Re: The like button - what it does and does not do on: April 01, 2015, 17:32:44
Pressing the like button on Google Chrome does indeed do something strange:







I'm no expert in PHP, but I would either suggest this is just a Google Chrome issue, or that it's a feedback of the PHP script throwing up the Asterisk * as a feedback of conclusion.

But without seeing the code or testing on another browser, I am purely speculating Smiley
60  All across the Great Western territory / Fare's Fair / Re: Excessing super off-peak to off-peak on board on: April 01, 2015, 17:27:00
I typed that from my Galaxy S5 so forgive my perhaps poor explanation of my example.

I was elating to the fact that the rule does not prohibit excessing onboard. But on the flip side of this it does not say "You are entitled to" as you state.

My argument to that if stopped by a gate line member would be. I know it's not valid for this train, so I would like to excess onboard.

If told you must buy beforehand and I had a train to catch leaving in less than 5 minutes. Then I would politely say that I can excess onboard without penalty, so that is what I will do.

Not having staff onboard the train or barriers at the end of the journey is hardly the passengers fault. But if they are made aware that it is not valid for this train and make no subsequent effort to rectify this, then this is clear avoidance of paying the Anytime Upgrade Excess.

Bearing in mind particularly for Paddington station, the platforms for trains are often announced with as little as 5 minutes notice. Making someone miss a train so as to purchase their excess before boarding in my view is unreasonable. It may also create the crazy situation where the customer then goes to the ticket office, pays the excess for a train. But then finds out their original [Super] Off Peak is valid for the next train they end up getting on.

I think excessing should be allowed onboard for the pure reason that once onboard, you know you are on the more restricted train. Whereas going off to buy an excess doesn't dictate the train you will then be able to use.
Pages: 1 2 3 [4] 5 6 ... 149
Powered by MySQL Powered by PHP Powered by SMF 1.1.2 | SMF © 2006-2007, Simple Machines LLC Valid XHTML 1.0! Valid CSS!
This forum is provided by customers of Great Western Railway (formerly First Great Western), and the views expressed are those of the individual posters concerned. Visit www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site if you feel that the content provided by one of our posters contravenes our posting rules (email link to report). Forum hosted by Well House Consultants

Jump to top of pageJump to Forum Home Page