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46
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All across the Great Western territory / Fare's Fair / Re: under cover ticket inspectors
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on: June 29, 2015, 23:35:39
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Going back to the OP▸ , my question is what exactly where these TIs wearing? If they were wearing suits (rather than uniforms), with name badges and ID hanging around their necks, then they were RPIs▸ or RPOs (the only difference being (I think), the seniority and powers available to them). I was going to say that I had never seen RPI/Os in "plain clothes", but that is not quite correct. Back in the early noughties, FGW▸ had a Revenue Protection Manager who enjoyed "going undercover"!
But, if they were in suits, then they were in the standard "uniform" for RPI/Os. The difference between these guys and ATEs is simply that, if you don't have a ticket an ATE will sell you one, but an RPI/O will (unless you have a valid reason) issue a penalty fare, or better still report you for prosecution. I have no sympathy for fare dodgers!
I was a Duty Manager at Reading before the reconstruction and much enjoyed watching fare dodgers attempting to take the lift from the platform to the overbridge (in an attempt to avoid going through the gateline), only to find that those lifts were controlled from the gateline office and when they (eventually) got to the overbridge they were met by RPI/Os who were very happy to meet and greet them (and prosecute them for fare dodging)!
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47
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All across the Great Western territory / The Wider Picture - related rail and other transport issues / Re: Strangely located posters
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on: June 19, 2015, 23:51:42
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Every poster site on every station is numbered and allocated to a TOC▸ that uses the station, and within that, to the purpose of the poster. So, for example, poster boards for timetables, charter results, engineering work are all specified and the TOC that runs the station must conform with the specification. A number of poster boards are simply allocated to TOCs that use the station, on pro rata basis, for general advertising. Reading, for example, has sites allocated to FGW▸ , SWT▸ and XC▸ . Every week a new set of posters is sent to the stations with a list of where they must go. The local manager/supervisor must ensure that every poster is in its correct position. Audits are carried out to ensure this is being done - I believe it is a licence condition that TOCs must ensure conformance. So, for example, poster boards for XC on FGW stations are all identified and XC specify the poster that should be in the board from week to week.
So the poster board at Truro is allocated to XC, which has sent the poster to the Station Manager at Truro, with instructions to put it in that board!
Maintaining poster boards is a time consuming pain. Reading has several hundred boards. Changing one poster at all of the unmanned stations on a branch line can take all day!
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48
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All across the Great Western territory / Across the West / Re: Open Train Times live signalling maps
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on: June 09, 2015, 11:43:39
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Welcome, Poggs - good to have you on the forum.
And thank you also for your excellent work on Opentraintimes.
I expect you get lots of requests, so here is another one!
I have the Reading and Oxford maps up together, to follow progress across my old stamping ground. Unfortunately, Didcot East Junction and Moreton Cutting are missing. Any chance of adding this missing link? (same applies to Swindon - Didcot).
Thanks again though for a great job.
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49
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Journey by Journey / London to Swindon and Bristol / Didcot Platform 2 closed
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on: June 02, 2015, 18:53:57
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Noticed yesterday and again today on Realtime Trains that the up main at Didcot Parkway appears to be closed. All services from Swindon are running via Platform 3, whether stopping or not. Obviously causing some delays to eastbound services, with most losing a few minutes by the time they get to Reading. Also impacting services to and from Oxford.
Anyone know what the problem is?
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53
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Journey by Journey / London to Didcot, Oxford and Banbury / Re: Goring and Streatley Station - facilities and improvements (merged topic)
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on: April 09, 2015, 22:33:08
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I have it on good authority that FGW▸ /NR» are looking at a system of remote monitoring that would allow the lifts to operate 24/7.
NR is responsible for maintenance of lifts on stations. It has a contract with the lift maintenance contractor that currently specifies a maximum response time of two hours for an engineer to attend on site following an entrapment. Most entrapments are dealt with quickly by the station staff, and the passengers are released well before the engineer arrives. But I guess this might mean that, for an unstaffed station, it could take up to two hours to release anyone that becomes trapped.
The FGW on call manager for stations is not going to be too happy if he/she is also called out to lift entrapments!!!
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60
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All across the Great Western territory / Fare's Fair / Re: London-Chippenham. Massive increase in advance fares.
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on: February 09, 2015, 21:58:46
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Advance tickets are sold at discounted prices to entice passengers to use a service they might not otherwise use. Think of it as a shop running a promotion - the price of goods will be vary day to day to create and reflect demand. FGW▸ (and all the other TOCs▸ , I'm sure) are only doing what all retailers do to stimulate demand and maximise profit. Your ticket was at a "sale" price - its still at a "sale" price, but not as a big a discount as before!
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