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Author Topic: Latest Edition of Customer Matters Newsletter  (Read 4515 times)
Conner
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« on: November 19, 2007, 16:07:50 »

The lates edition of the customer matters newsletter is out now. It features information about the sleeper refurblishment and the upgrade of the turbo fleet and what to expect from the new timetable.
It can be found here:
http://www.firstgreatwestern.co.uk/Content.aspx?id=1827
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Timmer
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« Reply #1 on: November 19, 2007, 17:25:53 »

No really useful information such as upcoming engineering work though  Sad
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Shazz
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« Reply #2 on: November 19, 2007, 17:50:29 »

Now what would be nice is if they refurb'd the turbos, then they might have some decent ineterior...

I can always dream.
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mada
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« Reply #3 on: November 19, 2007, 18:30:12 »

Now what would be nice is if they refurb'd the turbos, then they might have some decent ineterior...

I can always dream.

I imagine this is next on the list after the Sprinters / Pacers
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Shazz
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« Reply #4 on: November 19, 2007, 19:23:07 »

they could be doing them now in all honesty, its not like fleets intermix
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devon_metro
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« Reply #5 on: November 19, 2007, 19:47:02 »

More a case of fianancial stuff.

Annual expenditure will be fixed to an agreed amount, its likely to happen after April when the new financial year comes into effect.
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Shazz
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« Reply #6 on: November 19, 2007, 20:42:15 »

More a case of fianancial stuff.

Annual expenditure will be fixed to an agreed amount, its likely to happen after April when the new financial year comes into effect.

I'm sure they'd rather put there customers before there profits.


Oh wait, this is a First Group company...  Roll Eyes
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Ollie
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« Reply #7 on: November 19, 2007, 21:27:10 »

If it was the case of a "oh it's a First Group company" then why is so much already being invested in upgrades?

Stations, HST (High Speed Train)'s, Pacers...
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Shazz
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« Reply #8 on: November 19, 2007, 22:02:08 »

If it was the case of a "oh it's a First Group company" then why is so much already being invested in upgrades?

Stations, HST (High Speed Train)'s, Pacers...

These will have all been pre planned decisions and implemented into there business plan/ balance sheet so cost can be spread to still maximize profit as much as possible...
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Timmer
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« Reply #9 on: November 20, 2007, 07:22:33 »

If it was the case of a "oh it's a First Group company" then why is so much already being invested in upgrades?

Stations, HST (High Speed Train)'s, Pacers...
Please don't talk to me about investing in stations after what they have done to Bath Spa booking hall and the removal of the travel centre. A complete waste of 400K in my opinion better spent elsewhere.
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Tim
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« Reply #10 on: November 20, 2007, 09:20:09 »

If it was the case of a "oh it's a First Group company" then why is so much already being invested in upgrades?

Stations, HST (High Speed Train)'s, Pacers...
Please don't talk to me about investing in stations after what they have done to Bath Spa booking hall and the removal of the travel centre. A complete waste of 400K in my opinion better spent elsewhere.

Absolutely,

If I were a First Group shareholder I'd be angry that they were spending my money on things that didn't help their business and which annoyed the customers and staff.
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devon_metro
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« Reply #11 on: November 20, 2007, 16:46:23 »

Name a business that isn't out there to make a profit?
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Shazz
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« Reply #12 on: November 20, 2007, 19:15:47 »

Network rail? Wink

Is a not-for profit organisation.
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vacman
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« Reply #13 on: November 20, 2007, 19:17:20 »

Network rail? Wink

Is a not-for profit organisation.
And look at the F**K up's they also make!!!!
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Jim
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« Reply #14 on: November 20, 2007, 20:13:17 »

I love it when the goverment fine NR» (Network Rail - home page)!
Why, they are fineing themselves!
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Cheers
Jim Smiley
AG's most famous quote "It'll be better next week"
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