South West Trains' passenger petitions the Pope.

[whole diary]

[JayMac]

From the Railway Eye blog:

To set the scene: Mr Davies experienced significant delay following the lightning strike at Wandsworth last month, which caused major disruption to Waterloo and Victoria services.

He approached SWT^▸ (South West Trains), requesting compensation, only to be told that the lightning strike was an 'act of God'.

Of course being a good Catholic he immediately appealed to higher powers and yesterday sent the following epistle to the Pope:

His Holiness, Pope Benedict XVI
The Apostolic Palace
001 20 Vatican City

1st May 2012

Most Holy Father,

My sincere apologies for writing to you on this matter, but you will see that it causes me great concern. On the 19th April in the year of our Lord 2012, a lightning strike caused major power problems to Waterloo and Victoria stations in London.

There were significant disruptions to travel resulting in an almost six hour journey with several changes of train. My journey from London to my home station is scheduled to take just under 90 minutes, so you will appreciate the distress and discomfort I experienced.

On approaching South West Trains for compensation, I was informed that it was not their responsibility as this was an ^act of God^.

Whilst I cannot for one moment accept that He would single out commuters for a single act of retribution in this way, it is clear that the train operating company believes the fault lies with our Lord and Master.

It is, therefore, with the deepest regret that I must ask Your Holiness, as His representative on Earth, for compensation. My monthly cost of travel is in the region of ^550, so compensation of ^30 would seem appropriate to cover travel and out of pocket expenses.

I am terribly apologetic for having to contact you on this matter. South West Trains is never to blame for any disruption to its services and as often these are the result of weather conditions it would seem that God is to blame most of the time.

May I humbly suggest you establish a customer services department specifically for this purpose as I am sure you will receive many such compensation claims in the future.

Yours in reverence,

Lee Davies

PS If you wish to be warned in advance of South West Trains travel problems and other interesting matters you could do a lot worse that follow me on Twitter @LeeMarkDavies

 

[thetrout]

Did anyone see the pictures SWT^▸ (South West Trains) posted on Twitter? As much as it seems "unfair" that SWT would respond like this. Even so, there were no way trains were going to run because the whole system had literally exploded!

But another point that I think is very important here... If he'd have driven home and encountered a fallen tree on the road... Who would he or anyone else ask for compensation? A bit silly really if you ask me!