Overcrowding and redress - now it works in Ireland

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Great Western Coffee Shop > All across the Great Western territory > Your rights and redress > Overcrowding and redress - now it works in Ireland

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Topic: Overcrowding and redress - now it works in Ireland (Read 4916 times)

grahame

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Overcrowding and redress - now it works in Ireland

« on: December 03, 2013, 02:44:44 »

http://uk.news.yahoo.com/irish-rail-apologises-passengers-stand-carriage-aisles-155045998.html?

Quote

Irish Rail apologises after passengers have to stand in carriage aisles

Irish rail has apologised after an issue with carriages meant that people had to stand in the aisles on a train to Sligo.

[snip]

^It was scheduled to be a seven-carriage train,^ said the spokesperson, adding that the train had recently gone from a six to a seven carriage vehicle.

^There was a carriage availability issue on Friday, which meant it departed with four.^

^We assure it will not happen again,^ said the spokesperson.

Commuters who booked a seat on the 5.05pm train on Friday using the Irish Rail online system, and who did not get their seat on this train, are entitled to a refund.


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dog box

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Posts: 653

Re: Overcrowding and redress - now it works in Ireland

« Reply #1 on: December 03, 2013, 09:46:29 »

if you have a reserved seat on fgw and due to crowding you have to stand you can claim compensation


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All postings reflect my own personal views and opinions and are not intended to be, nor should be taken as official statements of first great western or first group policy

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