Visiting to plan my next trip to Wales ... I took part in the
FGW▸ survey. I never seem to fir their profiles!
15: *How likely are you to make a purchase from First Great Western in the future using a channel other than this website? (phone, mobile app, mobile website)
Odd set of alternative examples; I plan to purchase in the future using the at-station channel (
TVM▸ or staffed office) or on train if joining at unstaffed station ... A little surprised they weren't suggested
19: *How frequently do you visit this site?
This is my first visit
2 or 3 times a week
Once a week
Once every 2 to 3 weeks
Once a month
Once every 2 to 3 months
3 months to 1 year
Less than once a year
None of the above - "most days" ... missing option
22: *Was your visit today related to a business, commuting, or leisure journey?
Business
Commuting
Leisure
Two of the above, so why just offer me one option - don't you want me to be efficient?
27: *Did you find what you were looking for on the site today?
Yes
I wasn't looking for anything in particular
No
Vey cruel of me to answer "no" ... but I couldn't find the train I wanted. Probably because it doesn't exist ...
We (or rather one of our members - to whom HUGE THANKS is due) have just finished entering the October Survry from TransWilts ... 597 returned surveys ... and I really hope we got the options right. All questions gone through ahead of time to try to ensure there we no gaps between the options, and no big "left out" holes - but it ain't easy. Tomorrow - or, rather, later today - taking a look at the results!
