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Author Topic: Error in Easter 2015 changes document on the FGW web site?  (Read 25378 times)
BerkshireBugsy
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« on: March 04, 2015, 20:28:51 »

as my job often involves me travelling from Thatcham to London by train, I thought I would do some research into the Easter service changes

Indirectly I came across the pdf at the following https://www.firstgreatwestern.co.uk/-/media/PDF/contents/travel-advice/easter-2015/GW150220%20Easter%202015%20Customer%20Web%201%201.pdf

In the early stages of the pdf it says (quote)

The most significant service changes will take place between Good Friday 3 April and Easter Monday 12 April, and again on Sunday 12 April, when no trains will run between Didcot Parkway and Hayes & Harlington.

I need to read this in more detail but I am guessing there is a typo here.

Am I right ?

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LiskeardRich
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« Reply #1 on: March 04, 2015, 21:43:18 »

Definitely a typo. Easter Monday is the 6th.
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bobm
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« Reply #2 on: March 04, 2015, 21:50:25 »

Doubt it is even a cut and paste error - the last time Easter Monday was the 12th April was 2004.  Grin
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stuving
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« Reply #3 on: March 04, 2015, 22:11:16 »

In the early stages of the pdf it says (quote)

The most significant service changes will take place between Good Friday 3 April and Easter Monday 12 April, and again on Sunday 12 April, when no trains will run between Didcot Parkway and Hayes & Harlington.

I need to read this in more detail but I am guessing there is a typo here.

Am I right ?

Yes. You do need to read the rest - that quote from the "welcome" page was hacked together from the detailed content rather carelessly.

We did cover this before, though on the basis of a quote that seems to have been based on this leaflet's text. In fact, apart from naming Easter Monday, that statement is pedantically correct but grossly misleading. The phenomenon referred to ("no trains will run between Didcot Parkway and Hayes & Harlington") does occur between the dates given ("3 April and 12 April") - it just doesn't occur every day.
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BerkshireBugsy
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« Reply #4 on: March 05, 2015, 06:54:39 »

Thank you all for your replies.

I guess my concern us that if the introductory text is wrong then how much else of the content could be relied upon but that has been answered

Thanks
« Last Edit: March 06, 2015, 09:48:11 by BerkshireBugsy » Logged
ChrisB
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« Reply #5 on: March 05, 2015, 15:49:14 »

The pdf is in the process of being revised & uploaded.

Small shame it wasn't properly proof-read though.
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Timmer
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« Reply #6 on: March 05, 2015, 19:14:54 »


Small shame it wasn't properly proof-read though.
Big shame it doesn't include the revised timetables either.
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ChrisB
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« Reply #7 on: March 06, 2015, 09:47:13 »

Small shame it wasn't properly proof-read though.

I think Gubbins just got himself a job.... Tongue
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Gordon the Blue Engine
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« Reply #8 on: March 06, 2015, 09:57:51 »

They need to look at the Easter poster as well.  Twice it says "Sunday 6th April" when it should be "Monday 6th April".  Incredible.
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ChrisB
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« Reply #9 on: March 06, 2015, 10:44:34 »

Which one? The pink or Grey one? and where?
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Gordon the Blue Engine
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« Reply #10 on: March 06, 2015, 10:54:06 »

This one, on the website:

https://www.firstgreatwestern.co.uk/-/media/PDF/contents/travel-advice/easter-2015/Easter%20warm%20up%20DR%20web%20(1).pdf

The error is only there once, not twice as I said earlier
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JayMac
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« Reply #11 on: March 06, 2015, 16:35:12 »

These are basic proof reading tasks. It makes you wonder that if FGW (First Great Western) can't get the simple things right...

My opinion of FGW is at an all time low. Somewhat clouded, probably, by personal experience, but I see a TOC (Train Operating Company)  that has lost its way. All the little errors are symptomatic of a general malaise.
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Ollie
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« Reply #12 on: March 06, 2015, 17:11:42 »

All the little errors are symptomatic of a general malaise.

Or perhaps the other view, that just maybe, people are human and make mistakes?
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BerkshireBugsy
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« Reply #13 on: March 06, 2015, 17:14:14 »

All the little errors are symptomatic of a general malaise.

Or perhaps the other view, that just maybe, people are human and make mistakes?

That is a very valid point Ollie. However I know from my own experience of documentation that if I review it myself I will not see the mistakes I have made. I do agree with others when they say the proof reading process isn't what it could be in this example.
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Timmer
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« Reply #14 on: March 06, 2015, 18:53:34 »

As BB points out proofing your own work isn't always an easy thing to do when it comes to spotting mistakes.

I'm always happy to lend FGW (First Great Western) a hand in any proofing work. I'm currently fortunate enough to be one of volunteers assisting the Network Rail timetable team in producing the National Rail timetable which is rewarding in helping them produce an accurate publication. I do have a vested interest in helping them mind you... I'm one of the dwindling in number who still purchase the complete timetable book!
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