Train GraphicClick on the map to explore geographics
 
I need help
FAQ
Emergency
About .
Travel & transport from BBC stories as at 09:55 26 Apr 2024
- Rail Britannia?
Read about the forum [here].
Register [here] - it's free.
What do I gain from registering? [here]
 02/06/24 - Summer Timetable starts
17/08/24 - Bus to Imber
27/09/25 - 200 years of passenger trains

On this day
26th Apr (2016)
DOO strikes start on Southern (link)

Train RunningCancelled
22:03 London Paddington to Bristol Temple Meads
PollsThere are no open or recent polls
Abbreviation pageAcronymns and abbreviations
Stn ComparatorStation Comparator
Rail newsNews Now - live rail news feed
Site Style 1 2 3 4
Next departures • Bristol Temple MeadsBath SpaChippenhamSwindonDidcot ParkwayReadingLondon PaddingtonMelksham
Exeter St DavidsTauntonWestburyTrowbridgeBristol ParkwayCardiff CentralOxfordCheltenham SpaBirmingham New Street
April 26, 2024, 10:02:35 *
Welcome, Guest. Please login or register.

Login with username, password and session length
Forgotten your username or password? - get a reminder
Most recently liked subjects
[127] access for all at Devon stations report
[125] Labour to nationalise railways within five years of coming to ...
[36] Bonaparte's at Bristol Temple Meads
[22] Lack of rolling stock due to attacks on shipping in the Red Se...
[15] Cornish delays
[14] Theft from Severn Valley Railway
 
News: A forum for passengers ... with input from rail professionals welcomed too
 
   Home   Help Search Calendar Login Register  
Pages: [1]
  Print  
Author Topic: Picking up pre-paid tickets without original CC  (Read 1446 times)
BerkshireBugsy
Hero Member
*****
Posts: 1640


Berkshire Bugsy Jr


View Profile
« on: March 01, 2017, 10:50:45 »

All, I know this comes up frequently but think this is a variation on the theme. Please stick with me...

My other half wants to book some tickets for her son to travel between Bicester Village and Cardiff (Cathays to be specific) this coming Saturday and pay in advance. Due to the fact she is currently suffering from sciatica she will not be travelling.

So my questions are as follows Smiley

If she books them today when is the earliest she can pick them up?
Will her son need the original CC to collect them or can he present any card?
Can they potentially be picked up from any station?

Regards and thanks

Dave
Logged
LiskeardRich
Transport Scholar
Hero Member
******
Posts: 3462

richardwarwicker@hotmail.co.uk
View Profile
« Reply #1 on: March 01, 2017, 11:01:45 »

Officially they're available within 2 hours, it depends on booking agent site but I've picked up within 10 minutes on occasion.

Again using the same card depends on the booking agent and tvm. From experience we've picked up at several GWR (Great Western Railway) TVMs (Ticket Vending Machine) in Cornwall having booked on GWR website with different cards. I normally book for my wife with varying splits, and let her pick it up. However on one occasion used Trainline due to a cashback offer exceeding the admin fee, and a different card didn't work, with the tvm displaying a message the booking card needed to be used.
Logged

All posts are my own personal believes, opinions and understandings!
BerkshireBugsy
Hero Member
*****
Posts: 1640


Berkshire Bugsy Jr


View Profile
« Reply #2 on: March 01, 2017, 11:04:34 »

Officially they're available within 2 hours, it depends on booking agent site but I've picked up within 10 minutes on occasion.

Again using the same card depends on the booking agent and tvm. From experience we've picked up at several GWR (Great Western Railway) TVMs (Ticket Vending Machine) in Cornwall having booked on GWR website with different cards. I normally book for my wife with varying splits, and let her pick it up. However on one occasion used Trainline due to a cashback offer exceeding the admin fee, and a different card didn't work, with the tvm displaying a message the booking card needed to be used.

Thank you...just to confirm these tickets are for Saturday so should (for example) it be possible to pick the tickets up tomorrow if booked today?

Logged
ChrisB
Transport Scholar
Hero Member
******
Posts: 12365


View Profile Email
« Reply #3 on: March 01, 2017, 11:04:49 »

Depends on which booking engine you use - but 2 hours after booking is the longest possible wait. Some offer pick up after 15 minutes.

Again, depends on who she books with - read the T&Cs carefully on whichever you choose. If booked through Chiltern, yes. Call Chiltern telesales & explain & they can set up a collection on any card (ie a business booking)

yes, in all cases, any station with a connected TVM (Ticket Vending Machine) (ie in the drop down list of available stations given when booking online)
Logged
LiskeardRich
Transport Scholar
Hero Member
******
Posts: 3462

richardwarwicker@hotmail.co.uk
View Profile
« Reply #4 on: March 01, 2017, 11:08:17 »

Officially they're available within 2 hours, it depends on booking agent site but I've picked up within 10 minutes on occasion.

Again using the same card depends on the booking agent and tvm. From experience we've picked up at several GWR (Great Western Railway) TVMs (Ticket Vending Machine) in Cornwall having booked on GWR website with different cards. I normally book for my wife with varying splits, and let her pick it up. However on one occasion used Trainline due to a cashback offer exceeding the admin fee, and a different card didn't work, with the tvm displaying a message the booking card needed to be used.

Thank you...just to confirm these tickets are for Saturday so should (for example) it be possible to pick the tickets up tomorrow if booked today?



Definitely. Maximum time scale is 2 hours for them to be available.
Logged

All posts are my own personal believes, opinions and understandings!
BerkshireBugsy
Hero Member
*****
Posts: 1640


Berkshire Bugsy Jr


View Profile
« Reply #5 on: March 01, 2017, 11:11:44 »

Many thanks everyone.
Logged
Do you have something you would like to add to this thread, or would you like to raise a new question at the Coffee Shop? Please [register] (it is free) if you have not done so before, or login (at the top of this page) if you already have an account - we would love to read what you have to say!

You can find out more about how this forum works [here] - that will link you to a copy of the forum agreement that you can read before you join, and tell you very much more about how we operate. We are an independent forum, provided and run by customers of Great Western Railway, for customers of Great Western Railway and we welcome railway professionals as members too, in either a personal or official capacity. Views expressed in posts are not necessarily the views of the operators of the forum.

As well as posting messages onto existing threads, and starting new subjects, members can communicate with each other through personal messages if they wish. And once members have made a certain number of posts, they will automatically be admitted to the "frequent posters club", where subjects not-for-public-domain are discussed; anything from the occasional rant to meetups we may be having ...

 
Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.2 | SMF © 2006-2007, Simple Machines LLC Valid XHTML 1.0! Valid CSS!
This forum is provided by customers of Great Western Railway (formerly First Great Western), and the views expressed are those of the individual posters concerned. Visit www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site if you feel that the content provided by one of our posters contravenes our posting rules (email link to report). Forum hosted by Well House Consultants

Jump to top of pageJump to Forum Home Page