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Author Topic: Network Rail to abolish station toilet charges in 2019  (Read 1780 times)
bignosemac
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« on: March 02, 2018, 01:09:51 pm »

From the BBC:

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The boss of Network Rail says the company will scrap toilet charges at all of its stations from 2019.

Recent figures obtained by the BBC revealed Network Rail collected 4.8m in the last financial year, from people paying to use its toilets.

Chief executive Mark Carne said it was "quite wrong to penalise people when they are in discomfort".

Charges at stations in London, Glasgow, Manchester, Liverpool and Edinburgh currently range from 30p to 50p.

Network Rail said there was no exact date as to when the charges will be ditched, but said it would be "at some point in 2019".

Mr Carne added Network Rail's job should be to make people's lives "easier, not more difficult".

"As a company we want to treat people with dignity and respect whether they work for us or use our services," he added.

Stations that charge for toilets include King's Cross, Euston, Liverpool Street, Paddington and Waterloo - all in London - as well as Liverpool Lime Street, Manchester Piccadilly, Edinburgh Waverley and Glasgow Central.

Network Rail also runs stations at Birmingham New Street, Bristol Temple Meads, London Cannon Street, London Charing Cross, London Bridge, Reading, London St Pancras and London Victoria, where passengers are not charged.

The firm has also announced it intends to install drinking fountains at the stations it manages, starting with Charing Cross "by the end of March".

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Lee
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« Reply #1 on: March 02, 2018, 01:18:09 pm »

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Chief executive Mark Carne said it was "quite wrong to penalise people when they are in discomfort".

Mr Carne added Network Rail's job should be to make people's lives "easier, not more difficult".

"As a company we want to treat people with dignity and respect whether they work for us or use our services," he added.

I've checked folks - It's not April 1st yet.
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Timmer
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« Reply #2 on: March 02, 2018, 01:51:22 pm »

About time. Hopefully this will put pressure on the TOCs who charge at stations they manage.
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SandTEngineer
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« Reply #3 on: March 02, 2018, 01:53:46 pm »

....so we now know how Mr.Carne wants to be remembered for his tenure of NR.... Roll Eyes Tongue
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chuffed
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« Reply #4 on: March 02, 2018, 02:03:03 pm »

Perhaps NR could commission a commemorative coin of low value from the Royal Mint with  8 sides, with the Mark of Carne on one side instead of a portcullis and a free hanging old fashioned lavatory chain on the other side. We could call it the free p bit.
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« Reply #5 on: March 02, 2018, 02:13:56 pm »

London Victoria abolished its 50p  Shocked  charge a year ago as a trial.  The decision was made based on customer survey feedback.  Apparently the cost of maintain the turnstiles and change machines is quite high
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bignosemac
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« Reply #6 on: March 02, 2018, 02:56:54 pm »

About time. Hopefully this will put pressure on the TOCs who charge at stations they manage.

Are there any stations where TOCs charge?
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Timmer
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« Reply #7 on: March 02, 2018, 03:49:08 pm »

About time. Hopefully this will put pressure on the TOCs who charge at stations they manage.

Are there any stations where TOCs charge?
ScotRail - Glasgow Queen Street, Fort William and Inverness that I know of.
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Chris from Nailsea
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« Reply #8 on: March 02, 2018, 11:21:15 pm »

So, reading through the posts above, my understanding is that it will take Network Rail at least a year just to disable some existing toilet turnstiles and change machines at their stations -  but they intend to install new drinking fountains, 'starting with Charing Cross', within one month.

What am I missing?  Huh

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bignosemac
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« Reply #9 on: March 02, 2018, 11:36:29 pm »

Perhaps there are contract arrangements with the company or companies who actually run the toilets on Network Rail's behalf. I'm pretty sure the attendants at Paddington are employees of Initial rather than Network Rail. 

Run down the existing contract(s) which includes turnstile 'take', and then re-tender.

Possibly.
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« Reply #10 on: March 03, 2018, 09:32:55 am »

About time. Hopefully this will put pressure on the TOCs who charge at stations they manage.

Are there any stations where TOCs charge?
SWR

Wimbledon
Guildford

There's probably others.
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TaplowGreen
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« Reply #11 on: March 03, 2018, 10:05:02 am »

Oooooooooooooo's gunna poo for it? (sorry!)  Smiley
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« Reply #12 on: March 03, 2018, 10:26:02 am »

Oooooooooooooo's gunna poo for it? (sorry!)  Smiley

Weeeeeeeeeeees gunna!
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Chris from Nailsea
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« Reply #13 on: March 03, 2018, 04:16:02 pm »

Run down the existing contract(s) which includes turnstile 'take', and then re-tender.

Good point.  Wink
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William Huskisson MP was the first person to be killed by a train while crossing the tracks, in 1830.  Many more have died in the same way since then.  Don't take a chance: stop, look, listen.

"Level crossings are safe, unless they are used in an unsafe manner."  Discuss.
Timmer
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« Reply #14 on: March 04, 2018, 11:34:15 am »

SWR

Wimbledon
Guildford

There's probably others.
Clapham Junction
Richmond?
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