December 2019 timetable recast

[whole diary]

[JontyMort]

On the subject of the new TT, when would it be reasonable to expect Network Rail to get the full GB^▸ (Great Britain)-wide PDF version on their website? My answer to that would be "once an Anytime return has validity extending to the new timetable" - i.e. now.

Is there any sign of it appearing?

[Timmer]

On the subject of the new TT, when would it be reasonable to expect Network Rail to get the full GB^▸ (Great Britain)-wide PDF version on their website? My answer to that would be "once an Anytime return has validity extending to the new timetable" - i.e. now.

Is there any sign of it appearing?

It usually appears a week or two out from the start of the new timetable.

[Timmer]

At least when they do appear online and at stations the GWR^▸ (Great Western Railway) social media team won’t have to keep answering why aren’t they available to view online. GWR have done a great job spreading the word about the new timetable without actually publishing the one thing people want to see...the new timetable!

For some reason GWR still want to point people to https://ojp.nationalrail.co.uk/service/pockettimetable/search when promoting the new timetable on social media.

See tweet below:
https://twitter.com/gwrhelp/status/1199660079668224000?s=21

Where someone asks are the pdfs available yet to which the answer given is yes you can download a pdf here https://ojp.nationalrail.co.uk/service/pockettimetable/search

Person comes back saying they know about that but want a pdf of the full timetable. Knowing they are up on the GWR website, and have been since mid November, I post the link to the timetables page and suggest to GWR help that why not put the link to the new timetables on the 2019 page https://www.gwr.com/plan-journey/timetable-2019 so everyone can find them easily.

Not long after my tweet, which has been deleted, and not by me, the person has now been directed by GWR help to the page where the new timetable pdfs can be found which is what they asked for in the first place.

Please help me out to understand why having gone to the effort of publishing the timetables online and making them available at stations in good time for the timetable change that GWR are not updating this page  https://www.gwr.com/plan-journey/timetable-2019 so people can easily find the new timetable pdfs.

Why don’t GWR want people to find the new timetables on their website?

Also @GWRhelp I don’t appreciate my tweets being deleted when I was trying to help one of your customers and make a helpful and not critical suggestion 

[Richard Fairhurst]

Also @GWRhelp I don’t appreciate my tweets being deleted when I was trying to help one of your customers and make a helpful and not critical suggestion 

GWR^▸ (Great Western Railway) can't delete your tweets - but the new Twitter interface is very counter-intuitive and tends to randomly hide stuff. Your tweet's still there in the replies at https://twitter.com/jamesvertigan/status/1199662243677429760 (but whether you get to see it probably depends on browser, mobile vs desktop, phase of the moon, etc. etc.).

[Timmer]

Also @GWRhelp I don’t appreciate my tweets being deleted when I was trying to help one of your customers and make a helpful and not critical suggestion 

GWR^▸ (Great Western Railway) can't delete your tweets - but the new Twitter interface is very counter-intuitive and tends to randomly hide stuff. Your tweet's still there in the replies at https://twitter.com/jamesvertigan/status/1199662243677429760 (but whether you get to see it probably depends on browser, mobile vs desktop, phase of the moon, etc. etc.).

Thanks for pointing that out Richard. Yes I use mobile Twitter.

And apologies to @GWRhelp.

[bobm]

New timetables in the racks at Paddington. One word, impressed.

The only slight issue is they in the racks near Platform 1 with no large sign to say they are the new ones.   The current ones are in the racks near Burger King.

Today I noted someone looking at a new timetable and glancing up at the boards.  When I asked him when he was travelling his reply was "This afternoon, if I can find the right train"

[CyclingSid]

What is the situation with the availability of new printed timetables?

Not available at Reading and when I asked was told there was a financial penalty if they were displayed before the 15th!

[JontyMort]

What is the situation with the availability of new printed timetables?

Not available at Reading and when I asked was told there was a financial penalty if they were displayed before the 15th!

Not sure about GWR^▸ (Great Western Railway) but the full Network Rail version is now on the website.

[Sixty3Closure]

What is the situation with the availability of new printed timetables?

Not available at Reading and when I asked was told there was a financial penalty if they were displayed before the 15th!

None at Twyford either. I was renewing my season ticket (sigh...) and asked about them and was told I could only have the current timetable. The customer service person seemed quite weary about it though so I suspect he'd been asked a lot as the old timetables were much more prominent than I remember them being.

[grahame]

Not sure about GWR^▸ (Great Western Railway) but the full Network Rail version is now on the website.

Mirror at http://www.firstgreatwestern.info/nrtt20/ - needs proper formatting / presentation

[grahame]

Not sure about GWR^▸ (Great Western Railway) but the full Network Rail version is now on the website.

Mirror at http://www.firstgreatwestern.info/nrtt20/ - needs proper formatting / presentation

OK - links should work from our station comparator unless table numbers have changed.
Example - http://www.firstgreatwestern.info/smr/SRD.html

[rogerw]

A note of caution regarding the new national timetable. There are a number of errors present and able 17 is missing.  Table 17 will be added and a number of other tables updated early in the new year

[Timmer]

What is the situation with the availability of new printed timetables?

Not available at Reading and when I asked was told there was a financial penalty if they were displayed before the 15th!

Well they were on display at Paddington when I passed through on the 18th of November. I’ve also seen other TOCs^▸ (Train Operating Company) putting out new timetables a month ahead of schedule clearly displaying a note on the racks that these are the forthcoming timetables.

[Incider]

Talking to someone from GWR^▸ (Great Western Railway) today and they are convinced that they are miles away from being able to run the new timetable.  This Sunday coming, may well be a particularly bad day for staff shortages.

[Timmer]

This Sunday coming, may well be a particularly bad day for staff shortages.

I’m bracing myself for the fact that this could well be the case for my journey home from London on Sunday evening.