The issue that EHCR is making though is staffing. If there is a lift so that a wheelchair user can get to the platform, but they still cannot get on the train because there is no one to put a ramp in place then the lifts are a waste of money!
I stand corrected for going off on a side-topic. Great fun looking at picture of step-only stations and wondering at what level alternatives should be provided - pictures ranging from Northolt (where I think something may be being done or has been done) through to Denton where on current service the cost per use would be eye-watering.
At risk of inciting trouble, what it needs is one of the disability groups to organise wheel chair users at every unmanned station on a DOO▸ line and see what that does for the time keeping.
I'm in two minds about that. With - let's say - an event for wheelchair users at the destination and maximised publicity. And I wonder about pre-publicity so that
TOC▸ has the opportunity to deploy staff to mitigate delays?
As an IT Training business, we were more than happy to train people in wheelchairs and with other limitations and on numerous occasions went out of our way to do so. However, I also recall being very, very hurt when "tested" by an organisation who - well, let''s not mince words, lied about their requirement and had us make considerable changes / allowances at the most awkward point in our schedule, at considerable trouble to other delegates and at extra time and money cost ... just to admit at the last minute that "you passed our test - well done - but we have no intention of taking up the place". I think we were supposed to be pleased that we had passed ...
