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Author Topic: FRIDAY 20 october massive disruption in the Swindon area  (Read 4307 times)
infoman
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« on: October 20, 2023, 08:42:06 »

due to flooding, will continue until at least 10:00am Friday morning.

On the GWR (Great Western Railway) twitter feed it states if the bus company is not accepting your train ticket as an alternative option to to travel on the bus/coach.

Pay the bus fare and claim the back monies from GWR

Not sure if you booked with train line and GWR might say you booked with train line,

claim the money off train line.

Would that mean train line would charge you an admin charge?

MOTTO, in my opinion, NEVER book with train line.
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froome
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« Reply #1 on: October 20, 2023, 11:07:52 »

Currently showing all lines blocked and disruption expected until 15.00.

Does anyone know exactly where the flooding is?
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Timmer
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« Reply #2 on: October 20, 2023, 11:12:29 »

Currently showing all lines blocked and disruption expected until 15.00.

Does anyone know exactly where the flooding is?
A Royal Wootton Bassett https://twitter.com/networkrailwest/status/1715298658491486393

This appears to be happening quite regularly on this stretch of line these days.
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grahame
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« Reply #3 on: October 20, 2023, 11:27:16 »

Currently showing all lines blocked and disruption expected until 15.00.

Does anyone know exactly where the flooding is?

Rail-industry's "exact" format - from Open Train Times:

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« Reply #4 on: October 20, 2023, 12:08:42 »

The 05:28 Swansea-Paddington reached Chipping Sodbury at 07:06 (according to RTT» (Real Time Trains - website)). I believe it then attempted to run via Yate / Stroud but had to turn back on the Stroud route due to the flooding there. It's currently (at 11:52) sitting in Gloucester station.
 
Of the following services:
1L06 terminated at Bristol Parkway
1L07 went on travels unknown and has returned to BPW» (Bristol Parkway - next trains), arriving at 11:30
1L09 had shorter meanderings, returning to BPW at 09:39
1L11 reached Severn Tunnel Junction then returned to Newport - seemingly still there at 12:05

The down line is "shut" between Patchway and Pilning - some services are using the up line (reversibly signalled).
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Mark A
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« Reply #5 on: October 20, 2023, 12:23:31 »

Network Rail's tweeted a photo, not sure of the precise location. I mean, they'll know, but I don't.

https://twitter.com/networkrailwest/status/1715298658491486393

Mark

Edit: looks to be here, Google Streetview shows the line in more benign conditions.

https://www.google.com/maps/@51.5369002,-1.8689614,3a,75y,258.85h,87.14t/data=!3m6!1e1!3m4!1siUUW6nb9rbT78OZ2D0U2Ew!2e0!7i16384!8i8192!5m1!1e1?entry=ttu
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grahame
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« Reply #6 on: October 20, 2023, 13:07:50 »

Network Rail's tweeted a photo, not sure of the precise location. I mean, they'll know, but I don't.

Ah yes - I have found that one too ... copy below in case the original sets lost

OK - It's a mess. And there's no way that the staff who turned up to work early this morning could get all their customers to where they wanted to do at or reasonably closed to time.  As well as being dealt a poor hand by the weather, they are trying to run a system which lacks the resilience it needs to keep running in modern British Weather, and they've probably not neither enough staff nor enough authority to do what could and should have been done.   But I would at least have hoped that those who are offering paid railway advice would get it right, or be honest and admit "don't know" rather than guessing.

I tell the story of a friend travelling from Westbury to Swindon this morning, who found his train (the 07:46) cancelled and lines into Swindon shut. And it's a "must travel" day for him.  With the knowledge that the lines though Chippenham were closed, he was advised to catch the train to Bath and take the bus from there. Wrong! I make that  177 minutes travelling, total perhaps 200 minutes by the time you add a small allowance for changing at Bath and at Chippenham.

Changing at Trowbridge and Chippenham, you have 137 minutes travelling - perhaps 160 minutes in total.

Changing at Trowbridge onto the bus from there to Swindon, you have 87 minutes travelling - perhaps 120 minutes in total.

OK - contrast is to a normal journey time of 45 minutes traveling - 2 hours is pretty awful, but why did the public transport advice professional suggest a solution that would have taken almost three and a half hours?

An illustration, in the failure of trains today, of just how useful they are when they run ... and an illustration of just how important local knowledge and proper mitigation is (and how much time it can cost people when lacking!)




« Last Edit: October 20, 2023, 13:25:33 by grahame » Logged

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grahame
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« Reply #7 on: October 20, 2023, 13:17:08 »

Changing at Trowbridge onto the bus from there to Swindon, you have 87 minutes travelling - perhaps 120 minutes in total.

Better late than never

Quote
Customer Advice

During this disruption if you wish to use local buses as an alternative means of transport and the local bus is not accepting GWR (Great Western Railway) tickets please purchase a ticket on the bus, keep it and send it, together with your train ticket, to us to claim for a refund.
Stagecoach route 49: Swindon (Bus Station), Trowbridge (Town Bridge) are conveying passengers via any reasonable route until further notice. Arrangements have been made for Great Western Railway rail tickets to be accepted for these journeys.

Looks like Stagecoach are accepting GWR tickets, but Faresaver are not?   I do know that some bus companies / routes dislike taking rail replacement passengers at short notice because it means they don't have room on their buses for their regular intermediate passengers, which is really their proper business.
« Last Edit: October 20, 2023, 13:30:46 by grahame » Logged

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Mark A
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« Reply #8 on: October 20, 2023, 13:57:05 »

Looking at the photo, and wondering if that's a stretch of line that has a history of flooding. Some of the geology there doesn't do anyone favours, and it might be that there are changed conditions - the recent housing will contribute to problems with the way that the land over a wide area there is able to drain.

It could be worse: in the photo, in the distance and to the left, the site of the Wooton Bassett mud springs, now thankfully an SSSI and you wonder if they were known to the GWR (Great Western Railway) engineers.

https://swindonian.me/2021/02/27/royal-wootton-bassett-mud-springs/

Behind the camera, the length of poorly drained land between Wooton Bassett and Swindon, crossed firstly by the summit level of the Wilts and Berks canal, and then the GWR railway. At a later date the Midland and South Western junction railway picked its way north and south - a third opportunity for civil engineers to find that 'Rushey Platt' was called that for a reason.

About the local geology faced by *that* line the less said the better - events in the 1980s might possibly qualify for the prize of 'Biggest expense ever incurred as a result of ground failure precipitated by engineering works originating from a part constructed and never used railway.'

Mark
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grahame
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« Reply #9 on: October 20, 2023, 16:55:36 »

For the record ... National Rail at 16:30

Quote
Route(s) affected
Between London Paddington and Cheltenham Spa / Bristol Temple Meads / Weston-super-Mare / Cardiff Central / Swansea; and also between Swindon and Westbury
Description
Heavy rain flooding the railway at Swindon means that all lines are currently blocked.
Trains running through this station may be cancelled, severely delayed by up to 60 minutes or diverted.
Major disruption is expected until the end of the day.
There are no routes available between Bristol / Gloucester or Swindon. Passengers are being advised not to travel.
Passengers with tickets dated today, Friday 20 October, are advised that if they wish, they can travel tomorrow, Saturday 21 October. A ticket easement has been granted for the entire Great Western Railway network.
Customer advice:
The railway is flooded in the Wootton Bassett area, between Swindon and Chippenham. Until the water level reduces and safety checks are carried out, trains are unable to run through the affected area. This means services are unable to run between Swindon and Bristol Temple Meads via Chippenham and Bath Spa.
Trains can run on a diversionary route between Reading and Bath Spa but will be unable to call at Swindon or Didcot Parkway.
Great Western Railway now aim to operate an hourly service between London Paddington and Bristol Temple Meads departing XX:30 from Paddington, and XX:00 from Bristol Temple Meads.
Passengers at Didcot Parkway or Swindon wishing to travel towards Bristol stations or South Wales are advised to travel to Reading and await the hourly services towards Bristol Temple Meads and then change there for services to Bristol Parkway and South Wales.
A very limited replacement road transport service is operating between Swindon, Chippenham and Bath Spa in both directions.
Ticket acceptance:
Customers may use their tickets at no additional cost onboard the following services (though these services may be impacted due to the severe weather):
Stagecoach Buses route 55 between Swindon and Chippenham
Stagecoach Buses route 49 between Swindon and Trowbridge
Transport for Wales between Newport and Gloucester
During this disruption if you wish to use local buses as an alternative means of transport and the local bus is not accepting Great Western Railway tickets, please purchase a ticket on the bus, keep it and send it, together with your train ticket, to Great Western Railway to claim for a refund.
Additional information:
Network Rail are using route proving trains through the affected areas to determine if it is safe for passenger trains to travel. If it is determined safe, they will reopen the lines.
However, due to the water levels currently making the railway unsafe, trains are unable to run via Chippenham and Bath Spa.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner
For helpful advice if you need to travel on a rail replacement service, including accessibility information, please use this page.
You can find the location of your replacement bus by checking station signs or by searching for your station on our station information pages.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

Hurry along there!  Last Swindon to Trowbridge bus is at 17:15. 
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« Reply #10 on: October 20, 2023, 17:21:01 »

The M4 between J17 (Chippenham) and J18 (Bath) has been closed both ways since an accident at around 09:10 this morning.

https://www.bbc.co.uk/news/uk-england-wiltshire-67174903

A350 / A420 is the diversionary route; rather slow-moving traffic.

Would it be beyond the capability of the railway to provide services between Bristol and Chippenham?
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grahame
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« Reply #11 on: October 20, 2023, 17:38:20 »


Would it be beyond the capability of the railway to provide services between Bristol and Chippenham?


Probably not - but how would it be paid for under current contracts?
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« Reply #12 on: October 20, 2023, 17:43:09 »

Probably not - but how would it be paid for under current contracts?

Would it not count as a truncated part of the Bristol-Paddington service that the contract requires?
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infoman
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« Reply #13 on: October 20, 2023, 18:12:16 »

Would it be worth getting a west of England train to Westbury or Taunton and get a service to Bristol/Bath  from Taunton
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froome
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« Reply #14 on: October 20, 2023, 18:16:48 »

Probably not - but how would it be paid for under current contracts?

Would it not count as a truncated part of the Bristol-Paddington service that the contract requires?


Indeed. There is no flooding between Bristol and Chippenham, nor as far as I know, between Westbury and Chippenham via Melksham, so why there cannot be a service continued as far as Chippenham on both lines I don't understand. One London train an hour going from Bristol via the diversionary route should still allow an hourly service from Bristol to Chippenham.
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