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Question: Should our rail network go cashless  (Voting closed: March 16, 2024, 05:57:20)
Yes - 5 (16.7%)
No - 17 (56.7%)
It's complicated - 7 (23.3%)
Don't know - 1 (3.3%)
Dont' care - 0 (0%)
Total Voters: 30

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Author Topic: Swanage Railway goes cashless  (Read 2383 times)
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« Reply #15 on: March 10, 2024, 17:12:42 »

I can understand why they would chose to go cashless.

Cash costs money to process (eg taking it to the bank)
There are expensive security measures needed
Its open to fraud.

However I suspect the main reason is the number of customers that have been pay cashless out way the number paying by cash

Paying by card costs the business as well. I believe most card companies charge 2 or 3% on each transaction and a law was passed to make it illegal to pass this charge on to the customer.
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broadgage
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« Reply #16 on: March 10, 2024, 17:43:22 »

And what happens in a power cut ? which increasingly means no internet or telephone service in order to verify that the card has credit available.
Also what happens in case of IT failures affecting ones bank, or the bank to which payment is being made.

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A proper intercity train has a minimum of 8 coaches, gangwayed throughout, with first at one end, and a full sized buffet car between first and standard.
It has space for cycles, surfboards,luggage etc.
A 5 car DMU (Diesel Multiple Unit) is not a proper inter-city train. The 5+5 and 9 car DMUs are almost as bad.
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« Reply #17 on: March 10, 2024, 19:32:19 »

Paying by card costs the business as well. I believe most card companies charge 2 or 3% on each transaction and a law was passed to make it illegal to pass this charge on to the customer.

Though in reality the cost to everyone including those who pay in cash rises to cover the charge and it is passed on in that way.
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ellendune
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« Reply #18 on: March 10, 2024, 20:42:06 »

Paying by card costs the business as well. I believe most card companies charge 2 or 3% on each transaction and a law was passed to make it illegal to pass this charge on to the customer.

Though in reality the cost to everyone including those who pay in cash rises to cover the charge and it is passed on in that way.

But remember paying cash into a bank is not free.  A business I work with has to pay 1.4% to pay in or withdraw cash.  That is in addition to the costs of the account holder having to manage the cash themselves before paying it in. 
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ChrisB
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« Reply #19 on: March 10, 2024, 21:19:29 »

I'm a 'no(t yet)' too....our elders often don't have contactless cards & the technology too often fails.
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DaveHarries
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« Reply #20 on: March 11, 2024, 21:29:53 »

Cash costs money to process (eg taking it to the bank)
Indeed, but so does a card transaction.

Dave
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« Reply #21 on: March 11, 2024, 22:16:36 »

But remember paying cash into a bank is not free.  A business I work with has to pay 1.4% to pay in or withdraw cash.  That is in addition to the costs of the account holder having to manage the cash themselves before paying it in. 

Of course your local banks may have all closed, or (like mine) no longer offer cash handling services.

I thought someone ought to offer a cash delivery and collection service by secure van, as a replacement. And it appears they do - at least one tier of companies below the Loomis and G4S level. But I guess that costs even more.
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broadgage
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« Reply #22 on: March 16, 2024, 14:42:33 »

This news report illustrates the perils of "going cashless". Two major supermarkets unable to process non cash payments.
https://www.bbc.co.uk/news/uk-68584235

If major supermarkets cant get it to work reliably, then I have little faith in network Rai, or TOCs (Train Operating Company) managing it.
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A proper intercity train has a minimum of 8 coaches, gangwayed throughout, with first at one end, and a full sized buffet car between first and standard.
It has space for cycles, surfboards,luggage etc.
A 5 car DMU (Diesel Multiple Unit) is not a proper inter-city train. The 5+5 and 9 car DMUs are almost as bad.
TaplowGreen
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« Reply #23 on: March 16, 2024, 15:16:14 »

This news report illustrates the perils of "going cashless". Two major supermarkets unable to process non cash payments.
https://www.bbc.co.uk/news/uk-68584235

If major supermarkets cant get it to work reliably, then I have little faith in network Rai, or TOCs (Train Operating Company) managing it.

Sainsburys have advised that they are able to process payments via chip & pin, just not contactless.
« Last Edit: March 16, 2024, 15:32:29 by TaplowGreen » Logged
ChrisB
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« Reply #24 on: March 16, 2024, 17:18:37 »

This news report illustrates the perils of "going cashless". Two major supermarkets unable to process non cash payments.
https://www.bbc.co.uk/news/uk-68584235

If major supermarkets cant get it to work reliably, then I have little faith in network Rai, or TOCs (Train Operating Company) managing it.

Sainsburys have advised that they are able to process payments via chip & pin, just not contactless.

Quote
Some stores are having issues with contactless payments, and others are only accepting cash as chip and pin is not working.
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TaplowGreen
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« Reply #25 on: March 16, 2024, 18:54:54 »

This news report illustrates the perils of "going cashless". Two major supermarkets unable to process non cash payments.
https://www.bbc.co.uk/news/uk-68584235

If major supermarkets cant get it to work reliably, then I have little faith in network Rai, or TOCs (Train Operating Company) managing it.

Sainsburys have advised that they are able to process payments via chip & pin, just not contactless.

Quote
Some stores are having issues with contactless payments, and others are only accepting cash as chip and pin is not working.

From Sainsburys CEO (Chief Executive Officer) at 2pm

"I can also assure you that all of our stores are open as usual today and accepting chip and pin and cash payments while we resolve the issue"
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Red Squirrel
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« Reply #26 on: March 16, 2024, 23:36:57 »

Cash costs money to process (eg taking it to the bank)
Indeed, but so does a card transaction.

Dave

I have some reservations about going cashless, despite the fact that I very seldom carry it.

Having said that: A few years ago I was in my local pub and asked which form of payment they preferred. They very much preferred contactless, explaining that the cost of obtaining a cash float from the bank far outweighed the fees for contactless payment.
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